Customer Ratings & Reviews

Ive always really liked the Samsung Note. Any time I try something new I always end up disappointed and end up going back to the Note. They don't make the Note anymore and this is the closest thing to it. Surprisingly enough, I might even like this better.

So far so good, just upgraded from the Samsung S22 Ultra to the S25 Ultra. I really like the new design and moving everything over from my Old phone has gotten super easy with the QRL code. S25 Ultra setup only take about 1 hour or less

The Ultra S25 is a awesome phone, Samsung make quality phone.

Very helpful with transitioning my old phone to the new phone that I selected. They take the time to make sure that Best Buy has the best discounts and they fight for those discounts that they offer to the carrier that you have selected.

Hands down the best Samsung Galaxy yet. It's sleek and the pictures are super clear. Only thing is too many of the same apps as Google are installed. I have 3 messages app - Samsung Google and Verizon

Nice upgrade from my old phone. Much better camera.

Great phone. Really enjoy everything I can do with it.

Another quality release in Samsung series. Always run smooth and fast. Always been a galaxy guy

Very nice phone, a little pricey, but will worth the money. Would definitely recommend.

The storage and quicker processor is huge. Still playing with the new AI but so far it exceeds expectations.

Great phone. It was definitely time for an upgrade and well worth the money.

It is a good looking phone. The data transferred from the old phone was not smooth, especially via Wireless, had to use a cable. Still not very impressed with the camera and pics quality, not sure it got AI builtin automatically. Definitely it uses more power. Now I have to deal with the tradein with both BB and Verizon, thru BB said $1000 tradein value but Verizon said $400. .. sigh.

Fundamentally doesn't feel any different than my Galaxy S22 Ultra, except that the end of the pen is thicker and therefore nearly impossible to get out with my short nails while this is in a case. This is a massive downgrade for everyday use as far as I'm concerned.

Love the phone but the back is super fragile similar to the iphone 8

Replaced my s21 ultra after 4 years. Sticking with samsung for reliability.

Great phone. Samsung is my only choice! Always and forever!

So far so good! The store did a nice job helping me get everything set up!

I so love this phone and all the features. I am impressed

Best coutomer service at Bestbuy to upgrade my Verizon line.

I am sure if i got it this would be a better review but this is not the case. I did not get any alert on when this would come in. Took part of the preorder and after over 6 weeks of no update after getting the gift card bonus. I was informed my order was refunded and it qould take 5-7 business days before seeing it on my account. Well 3 weeks later nothing hit my account so i went back to the store and fhey said that the reason it qasnt was due to the girft card i got and that i can returned what all i brought with that which was not the case due to it being outside the return policy and they teied to put me on the best buy credit card which i knew was a fail. After talking to a customer service department rep she said i dont need to get those things refunded and that she gave me a copy of the reciept to get my money back and when i went there few days later to show them this this was a 45 minute ordeal that eventually got solved with a gift card. Overall this was one of the worse experiences i have ever been through and quite honestly i will never pre order through ypu guys due to this bad experience