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Customer Ratings & Reviews

$1,199.97
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Comp. Value: $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1105 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,105 reviews
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Overall a good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought the phone and after a month i am pretty satisfied. Good camera and processor is good. Feels good on hand and picture quality is very good. Tried some AI stuff and it's pretty fun to play around. Overall a very good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Powerful Phone with Amazing Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S25 Ultra is one of the best Android phones I’ve used. The camera system is excellent, with clear detail and great low-light performance. The screen is bright and smooth, and the battery life is strong. Performance is fast and responsive. Overall, this phone feels premium and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Switched from iPhone 15 Pro to Samsung S25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a simplified yet informative version of your review: The S25 Ultra is a great upgrade from my iPhone 15 Pro. Apple’s frequent updates were taking up too much storage, so I switched. The S25 Ultra is lighter, has a titanium case, and offers 12 GB of memory (double the iPhone’s 6 GB), making it fast and smooth. It’s highly customizable, has better battery life, and charges faster. The new S Pen is easy to use, and losing Bluetooth isn’t a big deal. Overall, it’s a gorgeous, high-quality phone that gives me more value and functionality than my old iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband & he adores all of the features including the camera. Plenty of speed & he even enjoys using it for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Switched from iPhone to the S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my iPhone 14 Pro Max to this Samsung Galaxy S25 Ultra and I must say, I'm so happy to be back! I always grew up with an Android and only had an iPhone 6 besides that. And boy. There are so much more features with this phone than I ever had with the iPhone. I've been researching for awhile now and have been on the fence of leaving Apple because of having the blue bubble, Find My Friends, Airdrop, and FaceTime. Fortunately I prepared myself for all of those and was never fully bought into the Apple ecosystem in case i do want to switch out (backed up all my photos with Google Photos and used Google Calendar for example). The main reason why I am giving this a 4 out 5 is because unlike Apple, it doesn't come out of the box ready for use. The battery life was horrible at first and it would infamously heat up. But after awhile of use, it got used to it. I'd say give it about a week for it to optimize its battery. Still annoying though. But it's better now and I don't regret switching over to the S25 Ultra. I also did research for other Androids like the Google Pixel, Vivo, OnePlus, and Xiaomi. Each are stronger than Samsung in one way or another, but I found that for an all-rounder phone with pretty good camera, durability, and power to game heavily on my phone, (AND mainstream enough to have enough variety of accessories like phone cases and magsafe wallets), I kept with the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Sd card support

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone,love the camera.Very snappy and responsive processor.Plenty of storage,don’t like the fact that you can’t add a micro sd card to it.Other then that great phone. something.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone for a few weeks and I love it. The camera features are amazing for photos and videos. The phone feels premium and the battery life is impressive. Overall it has been a smooth and reliable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! I love the photo quality and all the different features. The battery lasts a long time. Buying this phone was the best decision I could have made!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade! Features/Design/Camera Quality/Battery Life Very Impressive!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best Product so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product runs amazingly, and it's truly unlocked with the great features and quality overall.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Sd card support

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast phone, best one so far as far as performance. Could use micro SD card. Not crazy about the external design, looks more like an iPhone, (If I wanted an iPhone then I would have gotten an iPhone). Slowly getting used to it. Photo quality is good but it still needs improved. AI is limited at this time, I was hoping it would be able to do more for me. "I can't help you with that." annoying. It does have a lot to say when it does help. Looking up information it doesn't want to stop talking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Lots of Pros, can't think of a Con!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, blazing fast with terrific battery life. Display and the Camera is top notch. Having the stylus a nice plus over some of the other contender phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long the battery lasts even after using it all day long. The pictures are incredible and the durability is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied with my new Samsung S25 Ultra! The phone is absolutely amazing—lightning-fast performance, stunning display, incredible camera quality, and a sleek design that feels premium in every way. What made the experience even better was the exceptional service provided by the staff. They were knowledgeable, patient, and went out of their way to make sure I had everything set up perfectly. Highly recommended—both the phone and the service deserve 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Processor speed

    Rated 5 out of 5 stars

    Excellent phone ( Samsung ultra s25 )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone , very fast , very slim and the camera is wonderful with zoom Really I liked it than iPhone. I recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Powerful, Smooth, and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed using the Samsung Galaxy S25 Ultra 512GB. The phone feels very smooth and quick in everyday tasks, and the screen looks bright and clear whether I’m watching videos or just scrolling. The camera has been one of my favorite parts—it takes great photos with almost no effort, even in low light. The battery also lasts me the whole day without needing to charge. The phone is a bit large and definitely on the pricey side, but overall it’s been a reliable and high-quality device that I’m happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, picture quality is awesome, I can see the moon in 3D, battery last me up to two days

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung S25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product - easy to transfer from old device to new. Clear screen and quick speeds. I will say customer service wasn't the best. Felt rushed and bothered to answer any questions I had. Glad to be able to figure out my new phone without the help of Best Buy's sales team

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super really good phone still lasting with super zoom Camara and super good features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great phone to upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, super fast, battery is incredible i can see videos, listen to music or just be on social media without thinking about charging it again. Picture quality is amazing

    I would recommend this to a friend