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Customer Ratings & Reviews

$1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1138 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,138 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape and suze are great. Battery life is the longest compared with all other phones I had. Camera is excellent quality..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Flagship Power with a Premium Touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and user friendly. Good camera quality,Stunning Display, Strong Performance”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ihave ever got really comfortable with nice features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you've got the money it is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Took way to long to upgrade from the Samsung A32 to this. Absolutely beautiful phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung s ultra 25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to shop at. This is my fourth phone, and they've all been great. Plus, their staff is very friendly and helpful. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera for this phone is incredible. Lovers of good photography should get this. The battery also last long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally loved it. The cell was given as a gift and the feeling of seeing the happyness reflected on my girls face was priceless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goodbye Samsung, Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give Samsung another chance after the S24 Ultra disappointed me, hoping the S25 Ultra would finally change my mind. I even got the 512GB at a great deal at $1099 and really wanted to keep it. But after 2 weeks eventually I had to return it. And honestly? I felt such a huge wave of relief once I did. The experience was inconsistent, especially when it came to the battery life. Even after I followed all the battery guidelines and turned off things in the settings, the battery would still drain unnaturally fast even with light use. It gave me constant anxiety. With iPhones, the battery just lasts and lets me forget it. As for the apps and UI, it’s true what many have said: Samsung’s software just doesn’t match the polish of iOS. It felt fragmented, clunky, and unrefined. Small things like app animations, message delivery delays, or inconsistent design choices constantly reminded me that I wasn’t on iOS. And while most people may not notice or care, to me, the user experience is everything. The camera had its moments. But despite the hype around the 100x zoom, it was nearly useless in real-life scenarios like concerts or dim lighting, where the iPhone’s much lower zoom still produced clearer, more usable photos. Still, Samsung has great things: best display, customization, and freedom of Android. If you’re thinking of switching from iPhone, I really recommend giving it at least two full weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra's 5,000 mAh battery can last for days on a single charge, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any questions after reviewing the resources provided by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work for Samsung galaxy S25 Ultra Picture duality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty neat phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The down side comes with Microsoft products that can't be uninstalled. Also, gave me trouble transferring data from a Pixel 9 pro, you have to download a Samsung app to be able to do the transfer. Other than that the phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good. Fast, smart and has the best interface. Best camera that takes professional pics. My wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Omono onuoha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beetbuy sells great product by samsung. Blessed to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display and sound, it has excellent camera and video recording.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra storage battery life and the color. This is an upgrade from my previous S22 Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S25 Ultra Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most favorite phone I've ever owned. I really enjoyed my Note 20 Ultra; this one takes the cake. Im so happy I went for it! No regrets. The options to personalize based on your needs are endless. It is so fast and responsive. You don't realize until you use it how slow your old phone is. The screen is amazing as well. Also, the ability to jump between buds, tablet, phone, and pc is just wow! It has helped me to be more productive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Android phone I own. Camera quality and AI intelligence in picture editing is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded from S23

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a S23 Ultra and definitely operates better. I like that it's a bit smaller. Recommend upgrading if you can

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised. The workers who helped were great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Ultra S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this phone instead to up grade ip17 . This phone take pic so beautiful, I like almost AI of phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I relly like the deal i got it was a gifr for my wift

    I would recommend this to a friend