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Customer Ratings & Reviews

$1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1149 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,149 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Amazing feeling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, just as expected. At first the overall design looked similar to the others but j notced the rounded edges which makes it more comfortable to hold. The AI fearure was my favorite and to be honest this was a great updgrade. Try it if you dont like it return it, i doubt you would.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery and looks awesome, good price for a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I will buy again. Thanks for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transaction, love my BB!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB had a great price and allowed fair tradein on my old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good articule

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the battery lasts a long time for day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and screen of the Samsung Galaxy S25 Ultra

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is by far the best product I did purchase hands down way better than other phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung s25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to use samsung again, and its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mobile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product on awesome deal, The customer service is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my oder 25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thankx ur phone and service is best i love it and thankx to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These phones are high-tech!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phone were pre-ordered when they just released, and I got them fast though. They are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Samsung galaxy ultra 2025 issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love samsung, but the new version 2025 ultra is coming with a defective software to connect through the blue too with my earing aids, the managers on the store try to justify about the connection but that class is not on the right time especially with my old 2022 ultra galaxy samsung I have not that problem, Amazing camera yes, but the sofware need to be improve, I still trus Samsung. Very disappointed with the Best buy, when I return my 2nd samsung they keep the 15% without letting me know, very disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Amado, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, feel free to reach out to Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the servuce is great, that I felt encourage to buy more items and do I did. Additionally, I also tell others to shop at BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really is Ultra!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everythig i paid full price and am still excited to discover new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently shopped at Best Buy and had a wonderful experience. The staff was friendly, knowledgeable, and helped me choose the right product with great professionalism. Delivery was fast, and the installation service was clean and efficient. I highly recommend Best Buy for their quality products and outstanding customer service. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I think, it is very reliable. Usually I buy samsung smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modern device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and everything runs perfect, just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S 25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I recommend it!!!! Very functional, it exceeded my expectations!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Galaxy S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, the shipping and delivery was super fast and I was able to quickly connect it to the company I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great new device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love how fast the processor speed is. Very easy to use, amazing graphics. 10/10 would recommend

    I would recommend this to a friend