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Customer reviews

Rating 4.8 out of 5 stars with 645 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 645 reviews
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Excellent Phone and Smooth Buying Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the Samsung S25 from Best Buy and I’m extremely satisfied. The phone is fast, sleek, and takes amazing photos. Battery life easily lasts all day. Best Buy's service was smooth and delivery was prompt. Overall, a great experience both with the phone and the store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade! Features/Design/Camera Quality/Battery Life Very Impressive!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Phone and Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung Galaxy S22 and while I have been happy with the phone I wanted to see if I could get a phone with a better camera. I looked at Samsung, Apple and Google and decided on the S25 Ultra. I have had the phone for about 3 months, and I couldn't be happier. The phone works very well. It's fast, has lots of memory and storage. The AI works extremely well with the S25 Ultra. Best of all the camera provides really good picture quality. My only complaint is that Google Pay is glitchy. My understanding is that Samsung is working on the issue and will provide a fix in a future update.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Switched from iPhone 15 Pro to Samsung S25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a simplified yet informative version of your review: The S25 Ultra is a great upgrade from my iPhone 15 Pro. Apple’s frequent updates were taking up too much storage, so I switched. The S25 Ultra is lighter, has a titanium case, and offers 12 GB of memory (double the iPhone’s 6 GB), making it fast and smooth. It’s highly customizable, has better battery life, and charges faster. The new S Pen is easy to use, and losing Bluetooth isn’t a big deal. Overall, it’s a gorgeous, high-quality phone that gives me more value and functionality than my old iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung will always be the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and easier to customize your phone. The camera is insane. Gaming is always smooth and the speakers sound good for the size. The battery is an absolute beast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied with my new Samsung S25 Ultra! The phone is absolutely amazing—lightning-fast performance, stunning display, incredible camera quality, and a sleek design that feels premium in every way. What made the experience even better was the exceptional service provided by the staff. They were knowledgeable, patient, and went out of their way to make sure I had everything set up perfectly. Highly recommended—both the phone and the service deserve 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, a little more clumsy in my hand than the Samsung Galaxy S22 ultra I used to have which was about 2mm longer lengthwise and 2mm smaller widhwise. Screen is great, controls are responsive. I like the speaker a little better than the S22 also. My S22 was fine by the way. Speed great, memory great, screen great. Had it not been for the August update from Samsung that bricked it. Id still be usjng it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast phone, best one so far as far as performance. Could use micro SD card. Not crazy about the external design, looks more like an iPhone, (If I wanted an iPhone then I would have gotten an iPhone). Slowly getting used to it. Photo quality is good but it still needs improved. AI is limited at this time, I was hoping it would be able to do more for me. "I can't help you with that." annoying. It does have a lot to say when it does help. Looking up information it doesn't want to stop talking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ultra 25S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have the world in your hands. Easy to use. Advanced features. Advanced system. Beautiful screen colors. Powerful battery. Awesome touch screen and pen. Everything about it is beautiful. Constant software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S25 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Display quality is great. Camera is amazing, battery life is great. Processing speed is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great photos, tools & storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uograded from a Samsung S22 ultra to this one- very happy with it. Fast, responsive, massive storage, and cool AI assistance for photos like delete an object or clean up audio on videos. DeX so you can use the phone more like a computer is amazing and the live transcribe for meeting notes or learning something new is fast and accurate (no other apps needed). Great quality photos as well, very happy with another quality product from Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    HAPPY WIFE, HAPPY LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife a loyal iphone buyer for a decade! and she absolutely loves the ultra s25 and Features. You cant go wrong with this phone and adding the extra storage is worth it. Camera, pictures, easy operating settings. Buy now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, i love sansung and for this one it didn't let me down, excellent quality, speed, battery life and vast storage 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    This phone is the king of phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an Iphone 14 pro max to a google pixel fold to the S25 Ultra. Samsung is king. The phone is super fast, it has a bright, punchy screen, and the AI isnt as super in your face and is actually pretty useful. The phone has helped simplify and organize parts of my life lol. Paring to my aftermarket stero in my car, Bluetooth protable radios, samsung bud earphones, beats audio earbuds and my garmin watch and samsung ring have all been seemless and excellent with no disconnects at all. The camera has been night and day from the iphone and google fold. Battery life isnt quite as good as the other phones, but with great power comes with great power draws. I couldnt be happier with my purchase and i highly recommend this phone! (Btw i wasnt paid for this review, just super happy with how well this phone is operating).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Samsung galaxy S25 ultra is the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy S 25 ultra is the best phone in 2025 with best camera, shape elegant and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cam in the line up and super quick .Flat display and the strength of the screen is incredible and battery life last almost a day and can charge 80 percent in 40 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Expensive but you’re getting a lot of technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I’ve ever used and I’ve had and great quality but for the price you know it’s having other phones for work in business it just didn’t seem like something else to carry around and have with me, but The had problems with the stylist or Samsung pen had a few issues but I recommended. I just didn’t meet my standards. It was too expensive to walk around with, but one of the greatest phones at Samsung is ever put out there and it’s compatible to android and is one of the most powerful devices. I’ve iPad better than my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    SAMSUNG IS THE KING.. AT LEAST IN THE U.S.A.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know it, best of all phones in this 2025!! Something I would love, would be a magsafe or pixel snap. Very powerful workhorse on all aspects. It takes the best photos and videos and the titanium, makes the phone very premium. Best Android and best phone for this year. Don't get iPhone! Don't get the Pixel, get this one!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Fast, bulky and heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great storage. Good battery life. Too big, too wide and too thick. Difficult to text easily. Too heavy and difficult to find pockets big enough to put it in. They moved the volume buttons on the right side so it's impossible do a screenshot with one hand. You need two hands to do a screenshot. And you can clearly see that there's a cutoff for the buttons on the left side of the phone but they didn't put the volume buttons there. Not ok Samsung. Not easy to operate the phone. The phone is very big and good for video watching or games but too big for regular phone use. Samsung should have made a small S25 Ultra as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Unhappy, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S25 Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If the Galaxy S25 Ultra feels too large for your comfort, check out the S25+ and the S25. These two devices offer a slightly smaller screen than what your currently utilizing. To take a screenshot on your Galaxy S25 Ultra using your palm, enable the "Palm swipe to capture" feature in Settings > Advanced features > Motions and gestures, and then swipe the edge of your palm across the screen from left to right or vice versa, ensuring your palm touches the screen to capture the image. If you would like any further assistance or if you think of any questions you may have for us, do not hesitate to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device so far. Upgraded from my Note 10+ 5G to this phone. I held onto the previous phone because android has decided to go the way of Apple and remove the microSD card slot, which I always used in my previous devices. With that said, my Note 10+ isn't going to last forever. However, this phone has been a major upgrade in quality. The screen is sharp, bright, and clear with the display. Very fast to respond to functions. The camera is great quality as well; love the variety of lenses to choose the right capture mode for pictures or videos. I also use it for wired tethering to my PC in my vehicle and it's able to handle that connection plus my android auto connection flawlessly. My only odd experience is in the FaceBook app and sometimes videos don't play when clicked on, but my wife's Note 10+ can play the same video without issue. Might be the app or FaceBook or something else, but I did see that so I might as well pass that along in case that ends up being a device issue that needs to be addressed. Other than that, completely happy with the purchase, just didn't like having to spend more to get a larger internal storage capacity now that android has removed the microSD card slot.

    I would recommend this to a friend
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