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Customer Ratings & Reviews

$1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1149 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,149 reviews
  • Rated 5 out of 5 stars

    Movil

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El mejor movil que se ha fabricado lleno de tecnologia

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the same as Galaxy S24 Ultra, is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new phone !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth process inside the store. Love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best ever technology fast and top line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned the first 2 and got judged

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but my first 2 died. Not the best Samsung phone I've had but definitely expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been trying to decide for months which phone to purchase. Apple or Samsung? I hope I made the right choice with Samsung. Still getting used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New galaxy 25 ultra phone is ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a change, i have a note 20 ultra before and i almost feel like i downgraded for some reason, all that new is the AI which is just everywhere anyways now . ( might have felt downgraded just because of the matte screen protector i purchased with it though)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch from apple phone to samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best change i could mske for this year. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent s25 ultra, lighter than s23 ultra. Should have switched before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was exceptional. The process was quick and easy, also he device was in great condition. No qualms here. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal,definitely worth the money will be coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s 25 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a phone samsung! Thank you best buy for offrimg me this phone with the best price, I love the service and the quality, thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Samsung S25 Ultra, but I still love the S23 Ultra because it has more features than what the S25 offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i switch to samsung, after being on apple for so long and being disappointed with their copy paste releases. I coild do more than with an iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung yet!! Had bad luck with the curved screens but decided to upgrade and love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like samsung because before i use already samsung its very good systems and come with new technology and lot of applications will be use with samsung so its very good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones, good store, I liked everythi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, good store, I liked everything, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard swyping not a priority to Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard does not learn you and makes you swype exactly perfect to get your words. Motorola can guess by close letters and learns your patterns. So frustrating to go backwards. Ruins my experience of all other functions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Donna, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please ensure that Predictive Text is enabled, then clear the keyboard cache, and reset your settings to help resolve wat you've described to be experiencing with your texting. If you have any questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Freeman1126

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service . . . Knowledgeable attendant . . . Great phones

    I would recommend this to a friend