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Customer Ratings & Reviews

$1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1149 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,149 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very nice and she helped me with my purchase and she helped me to set up my account

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone samsumg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order arrived very well. Thank you very much, Best Bay store. I always do my shopping here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First flagship phone snooth lots of options. Mike made me feel comfortable at purchase.very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, picture quality not what I hoped for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just okay. You expect a lot more for a $1,200 item. But we have to have a phone. No options. The phone functions well, but the picture quality is not better than my S10. The transition from my old Galaxy was seamless, which was nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there MichellerR, thank you for taking the time to share your experience with using the Samsung Galaxy S25 Ultra. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our product line for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expert was very attentive and setbup of the phone was awesome and geek squad did a great job with screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the s25 and bestbuy is the best it make it so easy in puchase and in pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 CELLULAR SAMSUMG GALAXI S 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HOPE I CEN GET THE FOR $ 400.OO DOLLARS TO USE IN BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it thank you so much if u have more plz contact me bye

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone , I'm definitely enjoying it . I definitely appreciate the 512 model for the extra space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive been an iphone user for a while and i cannot be more satisfied with a phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bestbuy is best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, it was nice experience buying from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend, highly quality! Better than my s23 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone and really good service at my local bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S25 camera is not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've the s23 ultra and wanted to upgrade to s25 but the camera was discouraging that's why I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest phone upgrade i needed Love the pen nice hand size Great about GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone instrument of 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone is samsung Galaxy S25 ultra very happy with result of camera ad well as serch option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, shipping was fast and reliable, I will buy here again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain, best phone out here. Love the AI system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone excellent quality, color and everything on the phone is excellent

    I would recommend this to a friend