Customer Ratings & Reviews

The Samsung S25 Ultra is fast, powerful, and has an amazing camera. The screen is bright, the battery lasts all day, and the design looks premium. I’m very happy with this phone!

I purchased the Samsung Galaxy S25 Ultra from Best Buy back in February, and I can confidently say this is the best smartphone I’ve ever owned. From the moment I unboxed it, the sleek design and premium feel set the tone for what turned out to be an incredible user experience. The camera system is absolutely top-tier — the detail, color accuracy, and low-light performance are unmatched. Whether it’s high-res landscape shots or smooth 8K video, this phone handles it like a pro. The display is another standout: the 6.8” AMOLED with 120Hz refresh rate is buttery smooth and incredibly vibrant. Watching videos, editing photos, or simply browsing feels immersive and flawless. Performance-wise, the Snapdragon 8 Gen 4 processor (or latest chip) handles multitasking and gaming effortlessly. I’ve had zero lag, even with heavy apps open. Plus, the battery life easily lasts me through a full day with heavy use — and charges incredibly fast. What I also appreciate is Samsung’s focus on AI features this year. The built-in tools for live translation, note summarization, and photo editing are genuinely useful and not just gimmicks. Lastly, I want to give a shoutout to Best Buy for their smooth buying process and helpful customer service. The in-store team helped me choose the right accessories and get everything set up. If you’re on the fence, don’t be — the S25 Ultra is worth every penny. This phone feels like it was made for power users, creatives, and anyone who wants the absolute best.

The Samsung Galaxy S25 Ultra is a top-tier smartphone that excels in performance, design, and functionality. Its exceptional battery life, stunning camera capabilities, and robust build make it a worthy upgrade, particularly for users coming from older models like the S22 Ultra. The dual SIM support and flawless fingerprint reader cater perfectly to professionals and multitaskers, while the phenomenal speakers and stylish design appeal to anyone who loves a premium multimedia experience. If you’re looking for a phone that combines cutting-edge technology with practical features, the S25 Ultra is hard to beat.

The Samsung Galaxy S25 Ultra is hands down the best smartphone I've ever used. The display is unbelievably crisp and bright, even in direct sunlight. The 200MP camera takes stunning photos in all conditions, especially at night. Performance is lightning-fast thanks to the Snapdragon 8 Gen 4 chip, and the battery easily lasts all day with heavy use. I also love the built-in S Pen for note-taking and photo editing. What sets this phone apart is the AI features—they actually make life easier. From smart photo editing to voice enhancements in calls, it's packed with intelligent tools. The design is premium and durable, and Samsung promises 7 years of software updates, which gives me peace of mind. Whether you’re into gaming, photography, productivity, or just want a reliable everyday phone, this is a no-brainer. I’ve recommended it to friends and family already. Worth every penny!

The only reason I gave 1 stars was:1, the pictures I took has dark lines, 2, I want to return but they can not return full trade in value, 3. BBY didn't mention full trade in value can not be returned if trade in happens.

I purchased the galaxy S25 Ultra in July. Not willingly at first. My son kept telling me to get these phones because i was always buying phones under 100 and they would be done in two years. I love to take picture, but because of my arthritis now at 66, i couldn't use my camera anymore. This phone is amazing! The cameras in the phone is blowing me away. The colors, so vibrant, the battery last all day!! Not knowing much about expensive phones,i really was proud of how quickly i could navigate all the incredible features. Being disabled with my back i don't have alot of money, but the finance plan of two years to pay it off is what had me order the phone. But when it came time to push the order button, i literally cried because I've never spend that kind of money on myself. But my son was on the line when i was doing it, and said mom you deserve something nice that will last a long time or you can trade it in after the two years if you want. Needless to say i pushed the button.

I've never had a better phone. It's fast, reliable, and durable. The camera quality is excellent, I've never been astonished how good a phone camera is, the zoom is my favorite about it. The only issue I had about it was the wireless charging. There's absolutely no lag or frame drops when I'm playing a game on it. I love how fast the restart is on it, it's really convenient for me. The amount of customization to personalize my phone is outstanding. Other than that, I never had a big issue from it and it's worked good. I am definitely gonna be looking towards the S26U

Much faster and easier to customize your phone. The camera is insane. Gaming is always smooth and the speakers sound good for the size. The battery is an absolute beast.

The Samsung Galaxy S25 Ultra is an incredible smartphone. The display is stunning, super smooth and bright even in sunlight. The camera takes amazing photos, even at night. Battery life easily lasts all day, and the phone runs very fast. I love the design and premium feel. Highly recommended!

Uograded from a Samsung S22 ultra to this one- very happy with it. Fast, responsive, massive storage, and cool AI assistance for photos like delete an object or clean up audio on videos. DeX so you can use the phone more like a computer is amazing and the live transcribe for meeting notes or learning something new is fast and accurate (no other apps needed). Great quality photos as well, very happy with another quality product from Samsung!

Great phone. Display quality is great. Camera is amazing, battery life is great. Processing speed is awesome.

The Galaxy S25 Ultra is one of the best Android phones I’ve used. The camera system is excellent, with clear detail and great low-light performance. The screen is bright and smooth, and the battery life is strong. Performance is fast and responsive. Overall, this phone feels premium and well worth the price.

The Galaxy S25 Ultra is a powerhouse with a stunning display, top-tier performance, and excellent cameras. Its AI features add smart convenience, and battery life easily lasts all day. While the S Pen loses some features and the phone is bulky, it’s still one of the best Android flagships available.

Just purchased the Samsung S25 from Best Buy and I’m extremely satisfied. The phone is fast, sleek, and takes amazing photos. Battery life easily lasts all day. Best Buy's service was smooth and delivery was prompt. Overall, a great experience both with the phone and the store.

I had a Samsung Galaxy S22 and while I have been happy with the phone I wanted to see if I could get a phone with a better camera. I looked at Samsung, Apple and Google and decided on the S25 Ultra. I have had the phone for about 3 months, and I couldn't be happier. The phone works very well. It's fast, has lots of memory and storage. The AI works extremely well with the S25 Ultra. Best of all the camera provides really good picture quality. My only complaint is that Google Pay is glitchy. My understanding is that Samsung is working on the issue and will provide a fix in a future update.

Great upgrade! Features/Design/Camera Quality/Battery Life Very Impressive!!!

Here's a simplified yet informative version of your review: The S25 Ultra is a great upgrade from my iPhone 15 Pro. Apple’s frequent updates were taking up too much storage, so I switched. The S25 Ultra is lighter, has a titanium case, and offers 12 GB of memory (double the iPhone’s 6 GB), making it fast and smooth. It’s highly customizable, has better battery life, and charges faster. The new S Pen is easy to use, and losing Bluetooth isn’t a big deal. Overall, it’s a gorgeous, high-quality phone that gives me more value and functionality than my old iPhone.

I’m super satisfied with my new Samsung S25 Ultra! The phone is absolutely amazing—lightning-fast performance, stunning display, incredible camera quality, and a sleek design that feels premium in every way. What made the experience even better was the exceptional service provided by the staff. They were knowledgeable, patient, and went out of their way to make sure I had everything set up perfectly. Highly recommended—both the phone and the service deserve 5 stars!

Excellent phone, super fast, battery is incredible i can see videos, listen to music or just be on social media without thinking about charging it again. Picture quality is amazing

Good, fast phone, best one so far as far as performance. Could use micro SD card. Not crazy about the external design, looks more like an iPhone, (If I wanted an iPhone then I would have gotten an iPhone). Slowly getting used to it. Photo quality is good but it still needs improved. AI is limited at this time, I was hoping it would be able to do more for me. "I can't help you with that." annoying. It does have a lot to say when it does help. Looking up information it doesn't want to stop talking.