Customer Ratings & Reviews

Camera and storage is what I always been looking for. This phone definitely have everything I need and love this phone.

Upgraded from S21+. amazing phone especially love the camera and google messaging

Very easy to use. Camera quality is top notch. Lot of ai features to make life easier.

I am a satisfied customer,the best purchase I made

Its nice to have the s pen included. I like the feel of the phone and has an awesome display.

Good phone, we have been using samsung galaxy since the 16th and we never had problems with it.

Like the phone but miss the option of an sd card. Overall nice phone.

Super fast, so premium phone........................

Very nice phone,great quality,superfast,great display

I love it, big fan of samsung, it wasn't failed yet.

The new processor is super good and runs any game.

good store I am very satisfied. excellent service and good products.

The only reason I gave 1 stars was:1, the pictures I took has dark lines, 2, I want to return but they can not return full trade in value, 3. BBY didn't mention full trade in value can not be returned if trade in happens.

Great device so far. Upgraded from my Note 10+ 5G to this phone. I held onto the previous phone because android has decided to go the way of Apple and remove the microSD card slot, which I always used in my previous devices. With that said, my Note 10+ isn't going to last forever. However, this phone has been a major upgrade in quality. The screen is sharp, bright, and clear with the display. Very fast to respond to functions. The camera is great quality as well; love the variety of lenses to choose the right capture mode for pictures or videos. I also use it for wired tethering to my PC in my vehicle and it's able to handle that connection plus my android auto connection flawlessly. My only odd experience is in the FaceBook app and sometimes videos don't play when clicked on, but my wife's Note 10+ can play the same video without issue. Might be the app or FaceBook or something else, but I did see that so I might as well pass that along in case that ends up being a device issue that needs to be addressed. Other than that, completely happy with the purchase, just didn't like having to spend more to get a larger internal storage capacity now that android has removed the microSD card slot.

I purchased the galaxy S25 Ultra in July. Not willingly at first. My son kept telling me to get these phones because i was always buying phones under 100 and they would be done in two years. I love to take picture, but because of my arthritis now at 66, i couldn't use my camera anymore. This phone is amazing! The cameras in the phone is blowing me away. The colors, so vibrant, the battery last all day!! Not knowing much about expensive phones,i really was proud of how quickly i could navigate all the incredible features. Being disabled with my back i don't have alot of money, but the finance plan of two years to pay it off is what had me order the phone. But when it came time to push the order button, i literally cried because I've never spend that kind of money on myself. But my son was on the line when i was doing it, and said mom you deserve something nice that will last a long time or you can trade it in after the two years if you want. Needless to say i pushed the button.

Upgraded to the Samsung Galaxy S25 Ultra (512GB) and it’s been outstanding. The display is bright and razor-sharp outdoors, performance is instant, and the battery comfortably clears a full day with heavy use. Cameras are the star—photos are crisp with great low-light detail, and zoom shots hold up better than any phone I’ve used. Having 512GB means I don’t worry about storage for 4K video or apps. The S Pen is responsive and handy for quick notes and edits. What I liked: stunning screen, fast performance, versatile cameras, reliable all-day battery, generous storage. What could be better: the phone is large/heavy, and there’s a bit of pre-installed software I disabled. Overall, the S25 Ultra delivers a premium experience across the board and was absolutely worth it.

I honestly was intrigued by the android ecosystem after years of buggy iPhone updates and springboard crashes - I had to constantly go to the Apple store to find a fix and was only met with buy a new iPhone as a solution. With that in mind, I decided to see if the grass was greener on the other side, in this case, Samsung. And I haven't regretted it one bit. While RCS made me feel better about leaving iMessage and there's no green bubble on my end, I haven't found a solid video call app yet for my friends and family. airdrop? Try local send, it's even faster than airdrop in my case and works with my MacBook Pro seamlessly. With a 45W fast charge, I can charge my phone to 85% (maximum battery protection enabled) within 30 minutes. I honestly couldn't say the same with my iPhone. When folks say that android treats you like an admin, they're totally right. You can virtually customize everything that you'd want. Bloateare? Sure there are a couple of apps that are there from Samsung but I just disable it or never use it. The keyboard experience on an android is night and day compared to apple and I don't miss it at all. For those that are on the fence, I would definitely recommend purchasing a s25 ultra!

I purchased the Samsung Galaxy S25 Ultra from Best Buy back in February, and I can confidently say this is the best smartphone I’ve ever owned. From the moment I unboxed it, the sleek design and premium feel set the tone for what turned out to be an incredible user experience. The camera system is absolutely top-tier — the detail, color accuracy, and low-light performance are unmatched. Whether it’s high-res landscape shots or smooth 8K video, this phone handles it like a pro. The display is another standout: the 6.8” AMOLED with 120Hz refresh rate is buttery smooth and incredibly vibrant. Watching videos, editing photos, or simply browsing feels immersive and flawless. Performance-wise, the Snapdragon 8 Gen 4 processor (or latest chip) handles multitasking and gaming effortlessly. I’ve had zero lag, even with heavy apps open. Plus, the battery life easily lasts me through a full day with heavy use — and charges incredibly fast. What I also appreciate is Samsung’s focus on AI features this year. The built-in tools for live translation, note summarization, and photo editing are genuinely useful and not just gimmicks. Lastly, I want to give a shoutout to Best Buy for their smooth buying process and helpful customer service. The in-store team helped me choose the right accessories and get everything set up. If you’re on the fence, don’t be — the S25 Ultra is worth every penny. This phone feels like it was made for power users, creatives, and anyone who wants the absolute best.

The Samsung Galaxy S25 Ultra is a top-tier smartphone that excels in performance, design, and functionality. Its exceptional battery life, stunning camera capabilities, and robust build make it a worthy upgrade, particularly for users coming from older models like the S22 Ultra. The dual SIM support and flawless fingerprint reader cater perfectly to professionals and multitaskers, while the phenomenal speakers and stylish design appeal to anyone who loves a premium multimedia experience. If you’re looking for a phone that combines cutting-edge technology with practical features, the S25 Ultra is hard to beat.

I decided to give Samsung another chance after the S24 Ultra disappointed me, hoping the S25 Ultra would finally change my mind. I even got the 512GB at a great deal at $1099 and really wanted to keep it. But after 2 weeks eventually I had to return it. And honestly? I felt such a huge wave of relief once I did. The experience was inconsistent, especially when it came to the battery life. Even after I followed all the battery guidelines and turned off things in the settings, the battery would still drain unnaturally fast even with light use. It gave me constant anxiety. With iPhones, the battery just lasts and lets me forget it. As for the apps and UI, it’s true what many have said: Samsung’s software just doesn’t match the polish of iOS. It felt fragmented, clunky, and unrefined. Small things like app animations, message delivery delays, or inconsistent design choices constantly reminded me that I wasn’t on iOS. And while most people may not notice or care, to me, the user experience is everything. The camera had its moments. But despite the hype around the 100x zoom, it was nearly useless in real-life scenarios like concerts or dim lighting, where the iPhone’s much lower zoom still produced clearer, more usable photos. Still, Samsung has great things: best display, customization, and freedom of Android. If you’re thinking of switching from iPhone, I really recommend giving it at least two full weeks.