Customer Ratings & Reviews

The S25 Ultra is a pretty decent phone for the price I got it for ($1100); and I won't act like it's a cheap phone. A quick list of the good things about this phone: The screen is beautiful with quite the large range of supported refresh rates. The battery life is beyond my expectations and can easily make it two days. The materials are high quality and reault in a well built product. The cameras are capable of great results with minimal effort. The gaming performance is top of the line which can chew through pretty much anything you throw at it; allowing PC, GC, WII, PSX, PS2, & PS3 emulation at full speed with enhancements. A short list of the bad (or not so great): Square edges on a metal frame is just plain uncomfortable not iPeel 12 bad but still it's not great. The S-pen doesn't have any wireless connectivity and struggles with my screen protector. The aspect ratio of the display is quite wide compared to most other phones which makes one handed use nearly impossible. The AI features are a pain in the rear to turn off, as there isn't much of a reason to use it since they use so much power. All in all it's a good phone, it's got a ton of useful features, plenty of battery life and good camera; however the cost is prohibitive and not worth stretching yourself to pay.

We bought this for our daughter who loves taking pictures and editing them and she is absolutely in love with this phone. She like that the ai features can fix things she doesn't like about photos and videos and even enhance what she does like. I want this phone for myself as well but with more storage. It works for what she likes to do.

Uograded from a Samsung S22 ultra to this one- very happy with it. Fast, responsive, massive storage, and cool AI assistance for photos like delete an object or clean up audio on videos. DeX so you can use the phone more like a computer is amazing and the live transcribe for meeting notes or learning something new is fast and accurate (no other apps needed). Great quality photos as well, very happy with another quality product from Samsung!

I bought this phone because the last phone I had had low RAM and apps were crashing and lagging seriously bad. The S25 ultra does not have that problem. The other issue I had with my phone was that it would say that I have no internet connection or that I wasn't on the network and I thought it was due to the phone's capabilities, but since I've got the S25 ultra, I still get the no network messages and sometimes calls get dropped, so I guess it's just my provider. I have no complaints about the S25 ultra, though. So I guess my only advice is, if you're having network issues with your phone and your contemplating getting a new phone to resolve it, it's probably not just the phone it's probably the provider.

I went from an Iphone 14 pro max to a google pixel fold to the S25 Ultra. Samsung is king. The phone is super fast, it has a bright, punchy screen, and the AI isnt as super in your face and is actually pretty useful. The phone has helped simplify and organize parts of my life lol. Paring to my aftermarket stero in my car, Bluetooth protable radios, samsung bud earphones, beats audio earbuds and my garmin watch and samsung ring have all been seemless and excellent with no disconnects at all. The camera has been night and day from the iphone and google fold. Battery life isnt quite as good as the other phones, but with great power comes with great power draws. I couldnt be happier with my purchase and i highly recommend this phone! (Btw i wasnt paid for this review, just super happy with how well this phone is operating).

I owned a note 20 for almost 3 years and it was great with no issues, but when the s25 was released something caught my attention. Im not into expending money on things i dont need so i was a little skeptical about getting it. I waited a little and found this amazing deal on best buy and jumped right on it. I usually dont like buying merchardise which has been currently released as i like to read the reviews from people who got the items first and then i can check if i want it or now, but im super glad i did. So far i havent had any issues at all but where do i start, the camera is out of this world i like the neatness of the picture and videos are recorded with an amaxing quality. The screen size is a most for me and once again samsung didnt dissapoint. The new design of the body feels great to the hands. Playing games on this now feels as if im playing on a handheld gaming device, but is just a phone. The ram on this phone helps alot when multitasking or even when you just happened to have too many apps running.

I am very tech challenged and I got Geek Squad and they transfered my info from my Galaxy S8 to my new phone Galaxy S 25 Ultra. I have had it for several weeks and so far I a able to use it and not have any problems. I had a little problem with ring tones for each contact, but with customer assist care, I got it figured out and really enjoy my new phone. Like that it has a lot of space. So far it really holds a charge, I only charge it at night so far. I would recommend this phone.

The Samsung S25 Ultra stands out as one of the most reliable smartphones on the market today. It combines exceptional performance, a user-friendly interface, and outstanding build quality, making it a strong choice for both casual users and tech enthusiasts.

Not sure if this is tied to my first or second purchase? First one was a open box via general phone agent. I wanted local store but that is what happens when you try to call for pricing and availability. Agent very helpful but the phone I received had a defective charging port. I went to the local store to return and replace but agent sold me a new one instead and without letting me know charged me to have them install the lens protector which I could have done myself. I didn't have enough time to configure the 2nd phone before my one month trip starting the next day. So Im also basing this review on my wife's S25 ultra open box. Her's had no hardware issues.

I bought this cell phone after being frustrated with my zFold4 getting cracked screens every year. I decided on thus phone instead of the new zFold7 because I felt the folding phones needed quality refinements. While I miss the larger, folding screens of the zFolds, I found this Ultra to be an outstanding performer with excellent build quality. The 200 mb camera images have surprising quality and detail.

You know it, best of all phones in this 2025!! Something I would love, would be a magsafe or pixel snap. Very powerful workhorse on all aspects. It takes the best photos and videos and the titanium, makes the phone very premium. Best Android and best phone for this year. Don't get iPhone! Don't get the Pixel, get this one!!!!

One of the best phones I’ve ever used and I’ve had and great quality but for the price you know it’s having other phones for work in business it just didn’t seem like something else to carry around and have with me, but The had problems with the stylist or Samsung pen had a few issues but I recommended. I just didn’t meet my standards. It was too expensive to walk around with, but one of the greatest phones at Samsung is ever put out there and it’s compatible to android and is one of the most powerful devices. I’ve iPad better than my iPhone

The Galaxy S25 Ultra is the ultimate smartphone. It’s not just an upgrade—it’s a leap forward in every sense. Whether you’re a power user, a creative professional, or simply someone who wants the very best, this phone delivers on all fronts. I can confidently say the S25 Ultra sets the bar for what a flagship phone should be in 2025.

I refuse to overwhelm Best Buy with my overflowing gratitude, even though they. _ Best Buy _ which ofcourse being an absolutely fantastic business partner .. do so deserve it .. and some! Now that I think it over. .. their support people may qualify for 5 & 1/2 stars.

The Samsung Galaxy S25 Ultra is hands down the best smartphone I've ever used. The display is unbelievably crisp and bright, even in direct sunlight. The 200MP camera takes stunning photos in all conditions, especially at night. Performance is lightning-fast thanks to the Snapdragon 8 Gen 4 chip, and the battery easily lasts all day with heavy use. I also love the built-in S Pen for note-taking and photo editing. What sets this phone apart is the AI features—they actually make life easier. From smart photo editing to voice enhancements in calls, it's packed with intelligent tools. The design is premium and durable, and Samsung promises 7 years of software updates, which gives me peace of mind. Whether you’re into gaming, photography, productivity, or just want a reliable everyday phone, this is a no-brainer. I’ve recommended it to friends and family already. Worth every penny!

I have upgraded my S23 Ultra with S25 ultra. The S25 Ultra is marginally but meaningfully better in nearly every way: display, performance, efficiency, and especially camera AI. However, several reviewers highlight that the gap is not monumental—S23 Ultra remains an excellent, worthy flagship for most uses. Many suggest that upgrading is worthwhile only if you value the absolute best in AI features, slightly better camera performance, and the latest hardware, or if you want longer software updates.

The Galaxy S25 is better than its predecessors in almost every way, and it also beats the iPhone 16 in performance, battery life, and more. The Galaxy software and Galaxy AI is the best! I owned a S24 Ultra and right now this is the best Galaxy S that Samsung has made, and that makes it one of the best phones you can buy.

am new to the Samsung family and I couldn't be happier! This phone is fast, the camera is amazing, durable, and I love all the features. The pen works seamlessly and is great for coloring or drawing. Definitely worth the money!

Works as expected. However didn't enjoy in-store shopping experience as they had no phones on display for demonstration since they claimed that all display phones have been stolen.

I held out as long as possible, but I finally had to give in. My old phone (Galaxy Note 20 Ultra) cracked, I had it repaired, then I cracked it again 1 week later. I could only use it with the stylus, then I dropped it in my truck and had to carry around my Tablet stylus. Finally got fed up and bought the S25 Ultra. Amazing phone so far. I'm a couple weeks in and (fingers crossed) haven't had any issues. So many new features compared to my old phone. I now wish I would've traded up a long time ago!!