Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $18.99
The comparable value price is $59.99

Customer reviews

Rating 4.1 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers frequently mention the great protection offered by the Galaxy S25 Ultra Rugged Case while maintaining a slim profile. The fit and build quality are also well-received, with users appreciating how the case feels in hand and its overall quality. Some customers have noted improvements in the grip, and find the case aesthetically pleasing. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Rated 5 out of 5 stars

    Samsung is always the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was great at assisting me to finding the right casing for my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Phone partially unseats on occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My super cell phone.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone I ever purchased. I will recomend this phone to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25 ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was an upgrade from my s22 ultra and it's been easier to use. I am quite pleased with its features and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift anyone would want!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son, who absolutely loves it! He is enjoying the storage and sleekness of the phone, as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Case Not Durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects phone, however it began falling apart after less than a month of use. Go with an otterbox instead that is more durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Case is just ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it would offer pretty good protection. The case itself is made of hard plastic it doesnt feel comfy on the back. There are many better like Torro. Just poke around Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case and it protects the camera lenses from getting scratched when the phones laid down. I would suggest getting a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working nice always great experience with Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't hold up at all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 2nd one of these rugged cases and and upper left side had started peeling away on both of them. Very disappointed in the shoddy job they did on these "rugged" cases

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jbowie, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra Rugged Case. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift for my dad and he loved it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25 ultra cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale half price, really great cover and feel awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ordered automatically to the phone, and i love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short life spam

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others, Within 2-3 Months the sides started to get loose. For $50 i expected more for my money's worth. Bet the cheaper covers will last longer than this crap.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there MIGUELB, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy S25 Ultra Rugged Case. We appreciate your thoughts as we improve the functionality and performance of our product line. Samsung provides a warranty for manufacturing defects in materials and workmanship. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance with troubleshooting your device. Thanks for choosing Samsung! - Debra Samsung

  • Rated 2 out of 5 stars

    Not Rugged

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultrs rugged is not how I would describe this case. It is very flimsy and barely snaps onto the phone. It also does little to protect it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Ryanb, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy S25 Ultra Rugged Case. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Garbage.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case materials started to separate within 3 days of purchasing. i returned it without issue, but it seems to be a common problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RyanR, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra Rugged Case. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Happy with case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not super heavy duty, but I feel like it provides a good amount of protection for the added weight. There's a good balance. The cutouts are perfect, buttons work well, the back is a bit grippy which is nice and there is a good amount of lip coverage over the screen. Camera is very close to flush but protected as well. Senora are well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very good quality Good choice total resistance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slipper slippery slippery. But looks nice. :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice-looking and slim. But VERY slippery. You're gonna need the drop protection! Cannot recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S 25 rugged case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical hard case , for S 25 , at a good price

    I would recommend this to a friend
Sponsored