Customer Ratings & Reviews

I recently traded in my old Samsung Galaxy S24 Ultra for the new S26 Ultra, and I am absolutely amazed by the difference. I was really surprised by how much better this phone is. I love the premium materials it's made from, and the build quality feels top-notch. I’m really excited to see how it performs in the long run.

Best galaxy ultra phone by far. Coming from a 23 ultra which was my favorite phone to this new ultra has changed my mind. This 26 ultra is now my new favorite. Works smooth, the AI features are super easy to work with. Tons of new tricks, etc. On paper it seems like not a difference but when you start diving in hands on you can really tell how better this 26 ultra is. Highly recommend

Very nice phone, very similiar to my s25ultra. More integrated AI features.

Cameras and image quality are solid. Operating system is very stable with great customization. The phone itself feels really nice and slim in hand. The agentic ai features features are really slick, if you like the added functionality of an ai assistant that can run other apps for you. I love the S pen for video and photo editing. Just overall a great jack of all trades.

I bought this to replace my S25 Ultra and I couldn’t be happier. It’s slightly thinner, lighter, and feels much more premium in the hand. The screen is stunning as always, and the new Privacy Display feature is actually very useful. It’s an incremental upgrade, but it’s the most complete feeling phone I’ve ever owned. Great experience buying through Best Buy as usual!

This is a truly excellent device, offering a remarkable user experience. Its performance is consistently impressive, and the features it provides are highly valuable. The overall design is both sleek and functional, contributing to its appeal. You will undoubtedly find it to be a reliable and satisfying companion. It stands out as a superior option in its category.

The Samsung S26 Ultra is an absolute powerhouse, and Best Buy’s delivery made the experience even better. Ordering was seamless, and the phone arrived ahead of schedule in perfect, secure packaging. I was impressed by the real-time tracking updates and the professionalism of the delivery team. Reliable, fast service for a premium flagship—highly recommended!

I switched from a Pixel 9 Pro fold (and having used Pixel Pro phones for years) to the Samsung 26 Ultra, it feels like a massive upgrade. The just Ultra feels more responsive in general navigation and with apps. The privacy screen is a huge upgrade compared to a normal phone and having the S-pen is a benefit as well to write quick notes when needed.

After using the S26 Ultra for several weeks, it’s clear that this is a refined flagship experience. The battery life easily lasts a full day of heavy use, and the fast charging helps top it up quickly when needed. The software is feature-rich but remains user-friendly. It is a significant investment, but for those who want a phone that does everything at a high level, it is well worth it.

Turned off all AI. I'm so happy now! Works great without AI. AI makes it a spy machine with little to no benefit. There wasn't a single AI task that saved me work. As all needed further review or editing or complete redo to get 100%. In addition the AI use shares all and it's made public or at least stored and shared by companies to target user for sales or much worse.

This phone runs more smoother, and charges very fast. The toggable privacy screen makes opening bank or sensitive information in oublic more comfortable withiut any peeps. Resolution is more smoothly but doesn't have much glare protection, probably for the privacy screen. Battery last the WHOLE day only ever charge once per day

Upgraded from the S24 Ultra and the difference is clear. Cameras are sharper, especially at night and zoom. Ultra-wide has more detail. Performance feels faster and smoother. AI features are actually useful. Overall, the S26 Ultra feels more advanced and worth upgrading if you want better cameras and performance

S26 ultra is great phone. I upgraded from S22 Ultra which was also a great phone which I used for 4 years. S26 ultra has great camera, good battery, display, ease of use, privacy display and lots of other useful features. Above all I had a great buying experience from Bestbuy and the employees were very helpful.

Excellent camera and software interface I have been using if for couple of weeks now didn’t see any issues. I have been an Apple user for the last 10 years and finally decided to switch to an android phone. The privacy screen is a game changer. No one can really see your screen sitting on your side.

Excellent performance, amazing camera and battery life — feels premium, though upgrades over last model are incremental. Handles day-to-day tasks smoothly with no lag, even with heavy apps and multitasking. Battery easily lasts a full day with regular use, which makes it very reliable.

This is my 1st time EVER pre-ordering something, always was hesitant that item would not arrive or go to another location, best buy really helped me out, the tracking the quality and features they told me about my new S26 ULTRA. Thank you BEST BUY and staff, appreciate you ALL

This phone is awesome. The cameras are awesome. The privacy screen is awesome. I eish the pen had bluetooth. But everything else is awesome. It charges extremely fast without getting super hot. Best phone ive ever had. Ive had a 15 pro max. S25+. Note 4. Note 7. S3. S4. This is by far the best.

Wanted to upgrade my phone S23+ and was stuck between this one and the 25 ultra and I am so glad I chose this one. Not only is the camera amazing, compared to my old phone, the privacy screen feature is among my favorite aspects, as it saves me the need to buy the screen protector separately

If you had asked me last week it was only 3 stars... it is growing on me. It doesn't have the feel of a flagship, feels like an a17 or has a similar hand feel as the Flip 5 I had for a novelty. The style isn't as impressive as the S24 Ultra. been playing more with AI features and the Privacy Display- that where this phone shines. Battery life is improved even if the battery itself hasn't been upgraded Give it a chance I suppose-- Best Buy offered far more than Samsung for trade in and bonus offers..

After reading all the comparison reviews, I almost did not upgrade. I am now glad I did. It is much easier to hold with case. Better display and has an edge over the 25. Just make sure you track the trade in if you do it. BB did not give the extra 600 at first, I had to remind them. Seemed fishy.