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Samsung - Galaxy S9+ 64GB - Coral Blue (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2910 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    More than a Phone

    Posted
    Ezekiel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the S9+ and waited to try it out before reviewing it. I must say that I was extremely surprised at how great this phone turned out. Overall the screen, UI, ease of use, battery life, screen resolution, CAMERA, screen size....etc etc. I can go on an on about th features this phone brings to the table. I had a Moto G5+ and this destroys that phone and the memory of it. The customization is also an added plus and so are the hidden features. Honestly you would have to buy this phone to understand what I mean cause I can't explain how great it is. The negatives are that the touch screen has bad performance with screen protection despite an option to make screen sensitivity higher because of screen protection, battery life could be better even tho it is not the worst, the touch screen sensor location is poorly placed. And lastly there are some extremely annoying features that need to be disabled cough Bixby cough along with others. And yes you will need to Google or Utube how to disable. I would definitely urge this phone as a must despite these few shortcomings

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Switched from NOTE 8 to Galaxy S9 Plus

    Posted
    MikeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Originally had a NOTE 8 and loved it. My wife had a NOTE 5 and the display was going on it. Anways it was time for a new smartphone for her. Even though I loved my NOTE 8, I really did not use the S Pen that much, thus I asked if she wanted the NOTE 8 and I would get a Galaxy S9 Plus (I was really waiting for the Galaxy S10 Plus with in-screen FingerPrint Reader etc) and she was okay with that. Yeah early new phone for me!!.. We then went by Best Buy and found out that they had the latest Galaxy Note/S series on sale and I ended up with the Galaxy S9 Plus in Coral Blue. I have been a recently converted Android user and will remain since in my opinion, Androids are better for business users. Had the S9 Plus for a few weeks and I love it, 256GB microsd card, Android Oreo and super fast speed and all that other good stuff. Found that there have been maybe too many updates lately. I highly recommend the guys that work in the Smartphone Dept at Best Buy (Paramus) and also highly recommend the Samsung Galaxy Series.. Cheers !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    S9 superlative phone with SD card slot

    Posted
    Looking
    • My Best Buy® MemberMember

    I have now had my Verizon S9 almost 6 months. I previously had 3 Motorola smartphones since 2012 snd other Motos before that all the way back to the Star Tac. The S9 operates very smooth and fast on the highest quaity and great looking hardware. The Samsung additions contribute to a great user experience. I switched ftom the Moto Z Force I had had less than 12 months because of irresolvable issues so did not want another Moto (now a Chinese phone beginning with the Z Force lemon). I looked at Pixel and others. In my opinion, the Samsung S9 is the best. Equalled or exceeded only by other Samsungs It is noteworthy that it is the only phone with NO NOTCH, A HEADPHONES JACK, AND AN SD CARD SLOT - the lack of which is a deal breaker for me. It lets me manage my files and quickly physically move everything I want over to the new phone. Overall, I am very happy I switched to Samsung. My next phone will likely be an S10 or S11.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    Spaznaaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I owned the first Samsung Galaxy smart phone. I had S3, S4 note, S5, S7, and this beautiful S9+. It's crazy fast. They have finally gave it some RAM so it can breath. Plenty of processor power to do anything you want to at this point in life. The camera takes sweet pictures too. Unless you have larger hands its kind to hard to swype from the left side of the keyboard to the right due to the magnificent sized display. I am more of a physical home key guy but I am old but it opens the screen up. The iris scanner is really fast to open up the phone. The finger print reader is easy and opens up my apps faster than the S7 and no issues trying to read it. The battery life will get you through all day with bluetooth and location on. I unplug it at 5 am and its at 25% at 10 pm at night. Wireless charging or new C type are both 2 hours. I feel Samsung has finally ironed out any bottle necks through processing any feature. It's a bit pricey but i believe the features are covered well for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone! But Best Buy... not so much

    Posted
    sm31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone has lived up to my expectations in every way. The chipset is smoking fast, and the extra memory (6GB now) is apparent as well. The display is beautiful but other than its larger size, not really different from the S8, which I also own. Definitely a no-brainer purchase for me. As for Best Buy, I'm not sure I'll do another transaction like this through them. Bottom line... they sold me an open box phone. Cosmetically it's perfect, and once I dealt with the hassle of getting it linked to my account, I chose not to return it. However, it is frustrating. I know the phone is used because it came with a SIM card already installed and linked to an account somewhere in the mid west. There was also the new SIM card attached to the box but there was definitely a bit of confusion around the "pre-installed" SIM card. The phone has obviously been out of the box, etc. I wonder if I should push for an "open box" discount on this item... like that would ever happen.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Gimmicky rush to market effort

    Posted
    Mjs31
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wow...So disappointed in the effort from Samsung. Sure there are some nice little fixes compared to the S8, but for the most part this phone is a joke. I know the camera gets a lot of press, but I am not impressed at all. From the images I took, it is unreliable and nothing to write home about. The AR is an attempt to duplicate the iPhone X AR Emojis and Samsung did a horrible job at it. Also...when will Samsung realize that slow motion video can be a tool and not just a gimmick. Give users some control. Slow motion is used in my workplace all the time to catch issues. Samsung makes it one way or none and it is an ambarrassment. It use to be that Apple would take current technology and enhance it. They got ripped for this. Samsung seems to be trying to do the same but they are not making it better. I didn’t even get into the horrible face recognition on this phone. Not mistaking it...the iPhone X nailed it with fast face recognition. I love my Note 8 as well but Samsung is just so far behind. Anyone that rates this phone a 5 is a pure samsung fanboy since this is a $900 fail for the most part

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Strong phone, mediocre battery

    Posted
    Somewhereoffield
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off I want to say that I am happy with my purchase. I had an iPhone for around 10 years and was looking for something different. I love being able to customize so many different things and think that the speed of this phone is amazing. However, there are a few things that bring it down from blowing an iPhone out of the water. The biggest issue is battery. It seems that the drain happens pretty fast. I have spent time researching what I can do to conserve some of the battery and implemented those. Unfortunately those take away from the over all experience. For example I have set my screen to hd to conserve battery and turned the brightness down to the lowest setting. Part of the reason I was drawn to the s9 plus was the vibrant screen. The second issue I have is I have noticed my 4g coverage isn't as strong as it was with my iphone. I think the phone is cutting edge and has all of the bells and whistles you could imagine. If Samsung would figure out a way to improve the battery I would never consider an other phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Problem out of box.

    Posted
    SadSamS9
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the S9+ to replace my S7 Edge. The phone has great features as always and absolutely love the camera. However, my joy was short lived as a problem emerged with the phone's microphone. I doesn't work right. Using telephone people have told me I found like I'm underwater. That's where it got worse. Because I understand a phone can be defective but the service I received from Best Buy, Geek Squad and Samsung has been atrocious. Here it is almost a month after I bought it and it isn't fixed nor repaired. They have the the run around and sent me to two repair places. Less than a month of using it folks. They should replace this defective phone but instead I have to go out of my way, go all over town, pay for parking and my phone is still defective right before i will make a trip overseas. Thank you Best Buy, Heek Squad, and Samsung for making my S9 plus buying experience terrible.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Unlimited Options

    Posted
    DML122
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I finally gave in and switched from Apple to Samsung. Aside from adjusting to a completely different platform, this thing is awesome. There are more customization options than an iPhone offers. I like having the finger print scanner on the back of the phone verses the front home button. Facial recognition works alright - you have to hold it at the right distance and angle for it to function properly. From what I can tell, the camera is far superior to what I had on my iPhone 7+. Wireless charging is a huge plus and I can now use the wireless station in my truck. The screen is clear and vibrant - having the rounded edges is awesome. Battery life seems to be in line with other phone I have used. My only gripe is the headphones...the texture of the cable allows them to tangle easily verses a regular rubberized cable. The cable texture also makes a lot of noise when you are talking on the phone and walking around. Other than that, I am enjoying this phone very much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing And Fun

    Posted
    MrNews
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Having used a Galaxy S6 for 2.9 years, I was expecting only modest improvements. But the S9(+) is mind-blowing in both its form factor and capabilities. The facial recognition is handy, and seems to work well, the fingerprint reader is excellent, although placed next to the twin camera lenses, the phone is fast and fluid, and battery life seems enormously improved. Bixby is kind of stupid, a half-baked attempt to emulate Google Assistant, but may improve over time. The S9 multi-tasks with ease, and adds many new and useful features to this top-of-the-line mobile. The camera is sharp and versatile, and alleviates the need to have my DSLR in some situations. The Edge feature is highly customizable and handy. One disappointment is that the Bixby button just below the volume controls can be de-activated, but not reassigned to another function, leaving a useless button. But aside from a few minor quibbles and quirks, this is a gorgeous and powerful piece of cutting edge technology.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Paid Full Price for a non working phone

    Posted
    Russ

    This isn't really a problem caused by Best Buy and I didn't notice my problem until after their 14 day return policy. However I still paid over $700 for an S9+ during the last week of June and the phone didn't even make it a month. I bought a case and screen protector with the phone. This phone hasn't lived a rough life but it is still broken. The rear wide angle camera will no longer focus. I contacted Samsung and performed all of their troubleshooting steps. I additionally tried to solve the phone myself. I work as a systems administrator and trouble shoot technology all day. No matter what we tried we couldn't fix the issue. I now am left with the option of having a 3rd party fix my phone or sending it away for 2 weeks while Samsung looks at my phone. Either way I feel like I will end up with a refurbished phone in a couple weeks and my biggest problem is... "I didn't pay so this much for a refurbished phone. I paid for a working phone with a camera!"

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Screen reactions

    Posted
    Kimberly
    • Verified PurchaserVerified Purchase

    After a month of use, a small part of the bottom half of the screen stopped working. Trying to type sentences is difficult now when holding the screen in the portrait position (some apps will not allow the screen to rotate). The b and n key do not work, the backspace key is extremely slow to react, if it works at all. The up arrow for capital letters hardly works (sometimes you have to hit it a few times for it to work). The phone has NOT been dropped at all. It had been working fine up until yesterday afternoon. I will try another S9+, but if it happens again, I don't think I will go back to another Samsung phone. Best Buy will not swap the phone out, I need to put a deposit on a replacement phone which will be sent to me and then I need to send in the current phone or else my card will be charged, which is understandable. Just wish Best Buy, Samsung and Verizon would help out a little more since it is difficult to use this phone now for work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love My Samsung

    Posted
    Sparyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have to admit, I did not want a new phone. But, I had a dinosaur, a Samsung 4. I went from a Blackberry to a Samsung years ago. Though I loved my Blackberry, I eventually grew into my Samsung. But, the idea of getting a new phone was not something I liked. However, this was painless. The Samsung has a lot of newer, updated things it can do, but at it's base, it is still the same phone I learned to love. I like the additional emojis, I love the camera, so much better, and I like the lock options - just to mention a few things that are expanded or improved. Most important, so far, this phone has been really user friendly. I mess with a few buttons, open a couple windows and I can normally figure out how to do something. If something is too technical or too hard to do, the likelihood is that I will not use that function, so for someone who wants an easy to use phone with many great improvements, I would say this is the phone for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Anniemac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always been a fan of Samsung and this one is no exception. I couldn't get a Samsung the last time I upgraded so I went with a Motorola--NEVER AGAIN!!! Next time I will wait for the Samsung to come out and go with that. This phone does everything I need it to do and more. Crystal clear display, great pictures, clear speakers, lots of memory--which can be expanded with a SD card. It is so easy to use and configure--I just love it. And the Super Slow Mo feature on the camera is AWESOME!!! I recorded my grandson at his baseball game and it is really neat to watch it slow down when he swings the bat. It also has a Hyperlapse feature on it which is like watching something in fast forward. Too many cool features to name. The only thing I don't like is that you have to swipe up to get the back button to appear on the screen when you want to go back. But I can deal with that if it means I have all these other cool features. LOVE LOVE LOVE IT!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone, Awesome Experience

    Posted
    Nanlan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First, this is a terrific phone! I have very few complaints. It is a million times better than the Motorola Droid Turbo II that I traded in for the S9+. It's much faster, does not glitch, the battery is super long and the photos are incredibly sharp, with excellent quality. Second, this is the first time I got the phone through Best Buy, versus directly through Verizon and I'm very pleased with my experience. Customer service is much better than Verizon. Emerald, the manager, knows her stuff, was very professional and set me up with an experienced tech to complete the installation and data transfer. Best of all, I was able to make an appointment to get all this done, so there was no waiting around. Oh and, Best Buy had better incentives than Verizon, which helped me save $150. When it's time for my next phone, I'm definitely coming back to Best Buy, and so far...Samsung!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I am very satisfied with my new S9+ !

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from an S5 to the S9+ and love the new features. The camera is very good in low light and respond to voice commands to snap a picture or selfie. The large screen size is perfect for my needs. Sending images from your gallery in texts is much easier now if your using folders to sort your pictures. You can quickly find a folder and then the picture you want to send someone without scrolling and scrolling. My only negative comment is that I would have much preferred a flat screen or I would have given this phone a 5 star rating. The touch response along the edges of the curved screen lags a little and the screen protrudes out past the frame of the phone, so your going to need a curved screen protector and a good case like an otter box to protect the protruding screen face.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good phone but not great.

    Posted
    KellC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It seems durable. That's a great thing. It is also very functional with a decent interface. I come from the Moto family of phones, so this is my first Galaxy device. If I had never used the Moto I would love this phone. But it doesn't have the same features built into the screen like the motion detection. That is really nice. Also, the most annoying thing, and the reason I will never buy another one, is the Bixby and volume rocker are both opposite the power button. So I delete a dozen screen shots a week or accidently open Bixby (even though I have the button supposedly disabled). I miss my Moto, but this is a good phone despite a major ergonomic factor.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Facial Recognition that Now Works Reliably

    Posted
    markmywords
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had pretty much every version of S series smartphone. Every year they keep getting better and put the iPhone to shame. Apple has spent the last seven to eight years just trying to duplicate the features of the Android platform but are always behind in features comparatively speaking. This year's biggest noticeable improvement besides the standard camera and processor upgrades was the more reliable facial recognition system to unlock the phone. Prior models had to have ideal lighting and the percentage of time that was the case was less than 50%. This one has been able to do it successfully in 95% of real life cases. Much improved. The one negative is they went back to requiring a "swipe" of the finger instead of just a press for fingerprint identification because they turned the sensor sideways again. That feature was better on the S8.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Former iPhone user

    Posted
    Sunshine73
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I did my research before upgrading my iPhone 7S+, I compared the newest versions of iPhone and Samsung to get an overall feel for the phones capabilities. I ultimately chose the Samsung Galaxy S9+, and so far I have not been disappointed at all. I left the very next day for vacation in Maui and the quality of the photos far exceeds any that I had previously been able to take with myiPhones! I love the split screen capabilities especially when needing directions from Maps. The only small complaint I could possibly have is that the keyboard is very sensitive and I find myself having to erase several times because of accidentally pushing the space bar before my words are complete! This phone was also at least $200 cheaper than the comparable iPhone, so I'm definitely getting more bang for my buck!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Nice, but I still miss my Windows Phone

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With this S9+ being my 1st Android phone, it did take me a while to learn where things were and how to use it. There are so many things you can do, and I am still learning. The dual camera is nice but not as good as pixel-wise as my old Nokia Icon. Editing a picture is very good and somewhat easy, however the phone should have a pen inside that you could use for the editing...fingers don't work too well for drawing. This is a very nice phone but is not as easy to use as a Windows phone. Too bad Microsoft was late in getting into the phone game...no one is creating Apps and they are out of this market. So the bottom line is I needed something new and with more apps and functionality and the S9+ ended up as my pick over Apple and their iEverything.

    I would recommend this to a friend