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Customer Ratings & Reviews

Samsung - Galaxy S9+ 64GB - Coral Blue (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2912 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
operating software
  • Rating: 4 out of 5 stars

    Great camera need to customize and tweak

    Posted
    Siggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Galaxy s9+ is a great phone. Hardware wise it can't be beat. Software is where it struggles. Double apps bloatware etc make it an annoying experience until you tweak it enough. Slow software updates are very annoying as well ultimately causing me to leave this amazing piece of hardware.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    SwimBikeRun
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I switched from 2.5+ yrs with a Moto... getting used to a Samsung again. There are several little software things that I REALLY miss from my Moto that Samsung could improve upon... but the fact that the bluetooth works on this phone is a huge plus!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Software, not so great

    Posted
    Brooklyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    New software, not as good, as old one,in Samsung edge 7. Disappointed...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sweet phone

    Posted
    Angler120
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very cool phone with great sound output and a great low light camera. A little hard to hang on to without a grippy case. Has a few software glitches that I hope are worked out during future updates.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Phone solid. Software too commercial.

    Posted
    Jacques
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First Samsung phone after years of being just fine with HTC flagships. Trying to adjust to incessant ads that have to be dealt with just to use this phone. Why pollute a good phone?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Like Samsung Phones

    Posted
    DebH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is the third Samsung phone upgrade we have done. Really like their phones. There are a few software changes on the S9 that I'm not so keen about however. You used to be able to call from a text msg by swiping left or right but you can;t do that any longer. Now it takes three additional steps to make a call. Also, creating a new text msg requires that you look up the recipients every time and then select their cell number from their contact listing. A LOT more steps than in prior model. I give 5 stars for the product and it's durability but I would only give 3.5 stars for the actual software.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Phone I have ever owned

    Posted
    JereS

    I know based on the title of my review it may seem like an exaggeration, but this phone is legitimately the worst one I have ever owned. Maybe you are reading this our of curiosity and excitement for this phone. My advice is to wait or to buy a different phone. The hardware works ok so far, but there are terrible software problems. I will list them out to save you your sanity. 1. The phone automatically rejects call. You may swear you thought your phone range and you have no notification. What it does on its own is reject calls with a text and tells them you are too busy right now. The only way to catch it is by checking your call log and texts. My phone doubles as personal and business. This has been a complete disaster as you can imagine. I have had the phone for only two months. 2. On top of the call rejecting this phone does not tell you when you have voice mails. No settings will fix this. You have to get other apps to avoid this. 3. Phone will make notification noises for no reason and for some legit notifications it goes off like a fire work. Ringing and vibrating excessively. My friends and coworkers are legitimately shocked when this happens and I have to tell them its nothing. TO which they question if it could really be nothing or if I'm embarrassed. Then I show its a dumb push notification from an app and nothing important. 4. The curved screen is awful. Its nearly impossible to hold this phone without a part of you hand accidentally touching the screen. The curved screen serves no purpose at all from what I can tell. It displays no information and goes black when playing videos. Its a design flaw and a complete mistake by Samsung. 5. The phone gives me warnings all the time. Whenever I wake the phone up it gives me a warning that never stops. Every time I have to say ok to some ridiculous warning like it got woken up too violently and didn't like it. Its very annoying. 6. The wake up screen button and volume buttons are right across from each other. The most natural way to wake up the phone is to hold it with one hand and brace one side while pushing the button on the other. Because you brace against the volume button and the wake up button you accidentally push both all the time. When you do that the phone does nothing. Oh and don't hit the worthless bixby button. Seriously that thing is a complete waste. Look I'm not an I phone guy or with any other company. I don't care what you buy, but I'm trying to save you from making the same mistake as me. I had an LG phone before this and it was good besides the time it died, but they replaced it. Don't buy this phone and save yourself. Don't be fooled by the endless positive reviews. This is not a good phone and I have to find a way to get out of it now. Save yourself!

    No, I would not recommend this to a friend