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Samsung - Galaxy S9+ 64GB - Coral Blue (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2888 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

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  • Rating: 5 out of 5 stars

    Why did I wait so long to get a fantastic phone

    Posted
    Happydad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are 6 of us in my family. As you can imagine, our tech bills are pretty high. With 3 high school juniors and a college sophomore, we need good high tech devices. I always compromised on my phone because I thought I can live with a standard phone as long as it can make calls and texts. Let my kids have the better technology and we'll save on the bills by me having a lesser quality phone. Well, it was time for me to get the upgrade and Best Buy's deal on the Samsung Galaxy 9 + was BETTER than getting it from the Verizon store (and I'm a former Verizon employee with a discount still). I thought "it's time for dip my toes into the 21st century." So I did. Why did I wait so long to get a fantastic phone? The call quality is amazing, the feel and touch of the screen makes texting easy. I can even talk to text if I don't feel like typing. The camera and video have blown me away with the results I've gotten. I take better pics and video than the camera I had been using so I get a twofer out of one piece of equipment. At 57, that's a plus for me as I'm starting to downsize everything in my life. Why have 3 devices when one can do the job BETTER than the 3 I have? Makes sense to me! Samsung has outdone themselves. To top it off, I dealt with the most knowledgeable, friendly sales consultant who was able to transfer my contacts and all my info from my prior device quickly and efficiently. He gave me a quick tour of the phone and showed me how to use the features I needed to. It got me started on my fantastic journey with the Samsung Galaxy S9+. I've learned other things from seeeing more online demostrations and reading the user's guide. Some features are nice, not necessary at this tme. BUT I at least have them IF I ever do need them. so the phone can grow with me as my needs change. That's called value and he was able to promote the product and Best Buy in such a positive manner that I'm writing the store manager a commendation letter for this young man. Overall, a wonderful retail experience, a wonderful phone...and one very satisfied Best Buy customer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Why did I wait so long to get a fantastic phone

    Posted
    Happydad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are 6 of us in my family. As you can imagine, our tech bills are pretty high. With 3 high school juniors and a college sophomore, we need good high tech devices. I always compromised on my phone because I thought I can live with a standard phone as long as it can make calls and texts. Let my kids have the better technology and we'll save on the bills by me having a lesser quality phone. Well, it was time for me to get the upgrade and Best Buy's deal on the Samsung Galaxy 9 + was BETTER than getting it from the Verizon store (and I'm a former Verizon employee with a discount still). I thought "it's time for dip my toes into the 21st century." So I did. Why did I wait so long to get a fantastic phone? The call quality is amazing, the feel and touch of the screen makes texting easy. I can even talk to text if I don't feel like typing. The camera and video have blown me away with the results I've gotten. I take better pics and video than the camera I had been using so I get a twofer out of one piece of equipment. At 57, that's a plus for me as I'm starting to downsize everything in my life. Why have 3 devices when one can do the job BETTER than the 3 I have? Makes sense to me! Samsung has outdone themselves. To top it off, I dealt with the most knowledgeable, friendly sales consultant who was able to transfer my contacts and all my info from my prior device quickly and efficiently. He gave me a quick tour of the phone and showed me how to use the features I needed to. It got me started on my fantastic journey with the Samsung Galaxy S9+. I've learned other things from seeeing more online demostrations and reading the user's guide. Some features are nice, not necessary at this tme. BUT I at least have them IF I ever do need them. so the phone can grow with me as my needs change. That's called value and he was able to promote the product and Best Buy in such a positive manner that I'm writing the store manager a commendation letter for this young man. Overall, a wonderful retail experience, a wonderful phone...and one very satisfied Best Buy customer!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Phone I have ever owned

    Posted
    JereS

    I know based on the title of my review it may seem like an exaggeration, but this phone is legitimately the worst one I have ever owned. Maybe you are reading this our of curiosity and excitement for this phone. My advice is to wait or to buy a different phone. The hardware works ok so far, but there are terrible software problems. I will list them out to save you your sanity. 1. The phone automatically rejects call. You may swear you thought your phone range and you have no notification. What it does on its own is reject calls with a text and tells them you are too busy right now. The only way to catch it is by checking your call log and texts. My phone doubles as personal and business. This has been a complete disaster as you can imagine. I have had the phone for only two months. 2. On top of the call rejecting this phone does not tell you when you have voice mails. No settings will fix this. You have to get other apps to avoid this. 3. Phone will make notification noises for no reason and for some legit notifications it goes off like a fire work. Ringing and vibrating excessively. My friends and coworkers are legitimately shocked when this happens and I have to tell them its nothing. TO which they question if it could really be nothing or if I am embarrassed. Then I show its a dumb push notification from an app and nothing important. 4. The curved screen is awful. Its nearly impossible to hold this phone without a part of you hand accidentally touching the screen. The curved screen serves no purpose at all from what I can tell. It displays no information and goes black when playing videos. Its a design flaw and a complete mistake by Samsung. 5. The phone gives me warnings all the time. Whenever I wake the phone up it gives me a warning that never stops. Every time I have to say ok to some ridiculous warning like it got woken up too violently and didn't like it. Its very annoying. 6. The wake up screen button and volume buttons are right across from each other. The most natural way to wake up the phone is to hold it with one hand and brace one side while pushing the button on the other. Because you brace against the volume button and the wake up button you accidentally push both all the time. When you do that the phone does nothing. Oh and don't hit the worthless bixby button. Seriously that thing is a complete waste. Look I'm not an I phone guy or with any other company. I don't care what you buy, but I am trying to save you from making the same mistake as me. I had an LG phone before this and it was good besides the time it died, but they replaced it. Don't buy this phone and save yourself. Don't be fooled by the endless positive reviews. This is not a good phone and I have to find a way to get out of it now. Save yourself!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Another great Samsung phone

    Posted
    Cissy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wow! What a difference from my Samsung Galaxy S5! I'm one of those persons who only upgrades when my "old" phone is close to dying. Fast performance and great customization for individual apps are just 2 of the many pluses. I just have the charger that came with the S9+ but for a "plug in the wall" method, it's still pretty darn quick. I get almost 2 days use from a single charge. I don't use my phone extensively throughout the day but this phone may change that. I do plan on getting a wireless charger later unless Santa takes care of that for me. Not as much "bloatware" but I still deleted the apps that I could while others only allowed me to disable them. However, the broad options to control app accessibility to information such as contacts, phone, storage, etc., and the notification control settings offer a lot of ways to block what you want. A couple apps only allow a "force stop" so I turned off all permissions and notifications plus I list those apps to be "put to sleep". So far this seems to work. I'm still working on getting my contacts organized since they are on the Samsung Contacts app AND Google's Contacts app. I also discovered that my email and device folders have the contacts listed too. None of these lists uploaded the same! Names mixed up and not alphabetized along with most notes missing. Why am I not surprised?? And I backed up everything on my S5 then used the Content Transfer app to help set up the S9+. Well, at least I have something to do when I can't sleep. It's boring enough that I'll fall asleep sooner than later. No wonder I'm not through yet. . . . . . . . The color "Sunrise Gold" is much more appealing than the usual gold or rose gold tone -- kinda unusual, like me. For a much larger phone than I'm used to, the S9+ isn't awkward to hold. The screen is so clear with beautiful colors. I'm not tech savvy but this phone isn't difficult to set up or use (except for the contacts issue). I highly recommend this phone. The quality is outstanding and its performance is solid. So I think I'll have this phone for a while too -- at least long enough to give the thin "foldable" phones time to have any "bugs" worked out as these next new models hit the market!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but I expected better

    Posted
    MarkC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from an S6 to this S9+. I knew it was a larger phone, but I didn't realize just how big and heavy it would be, especially after I got it into a case (Otterbox Defender). I'll get used to that, and I suppose it's part of the tradeoff for the big, clear screen and longer battery life. I do love that screen, and the battery life is way better than I'm used to. The OS and apps do have quite a few bugs, for example I can't get it to not time out and go black while I'm using it, if I pause for a few seconds that's it. Facebook no longer shows a # on the badge to show how many notifications I have, and Message+ shows up on the notification bar as if I have messages, but it's actually stuck at "syncing messages" and I can't dismiss that notification. I absolutely love the fingerprint unlock, I was worried that with the Otter in the way it wouldn't work well, but it reads so much better than the S6 that it works without a hitch almost every time. I'm a little disappointed in the camera, it takes great pictures but often seems to take a long time to auto focus, as did my old one, making it hard to get a good candid photo or a pic of something that's happening right now. The storage is huge and it will take me a while to even get over half full, but I don't download a lot of music or movies, I just store my photos, apps, and documents. It was super easy to connect to my Windows 7 computer, just plugged in the USB, waited a minute, picked photo transfer and browsed the phone. Overall I like this phone, I guess for the price tag I expected near perfection and it didn't quite achieve that.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone, but some annoying bugs for a flagship

    Posted
    Miclevine

    Great phone, but some annoying bugs for a flagship phone. Main gripe is that Samsung changed their app icon notification badges. It used to give you the number of unread messages. Now if you've opened the message app at all or swiped away a notification it clears the understand badge count. AND there's no way to sort messages by unread. So my message/ text flow is ruined. I have to scroll down literally hundreds of texts to see if I have any unread that I never read or responded to. I also have the bixby button and button placement overall. To press the power button, you need a finger in the opposite side to push against. And this means I frequently launch bixby when I'm trying to simply turn my phone on. Luckily there are apps to disable or reprogram that button. Lastly this is my first curved screen. It's fine, but offers me no benefit, as the edge features usually just get in the way and open when I meant to do something else, so I disabled them. And then in everyday use the curve distorts video edges for no good reason, and often makes it harder to select text or details on the screen edge. All negatives expressed, it's otherwise a great phone. More powerful than my Galaxy s6, better battery life, speedy, usable with one hand, vivid colors, good camera - all that you'd expect from a flagship phone.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    An honest review

    Posted
    Jonathon
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a much needed review for bestbuy as many many many of the ones posted 5 stars are from before the phone was released on March 16th 2018. I've had this phone for just over a month now, actually I got two one for me and my mother. So let's dive in The good: The phone is beautifully designed with a finger print lock that I love using, it is fast, and powerful. Skype looks brilliant on it and it can handle a lot of apps. Having the space for a memory card still is awesome. There's definitely not a better camera out there for sure. I can't dispute that. This could have been the best Samsung phone ever made and I've been using them since they made the ones that could flip in two directions to be able to text (prior to touch screens). But... THE BAD: I will start with the design... This is the the world's most fragile phone ever made. I had my phone for 6 hours dropped it in sand and it cracked the out side clear case. Seriously. It blows my mind that a 900.00 phone was sent out made this cheap. It didn't crack the main screen just the cosmetic part so I ordered a case for me and my mother. Hers came in today and literally while trying to put it on she dropped her phone on a carpeted floor and cracked the outside part as well. She has a s9 and I got the s9+. As for the screen and response alot of the things you will need to touch while surfing the web such as the x to close a screen will be located on the roll of the screen where it barely responds to touch. Very frustrating design and if you put a case on it, things get more frustrating. The cases for the phone also make the fingerprint log in almost useless. If you play games or surf a lot of websites this phones swipe motion does not respond well at all. Key pecking works fine but the swipe is just awful. So plan on doing the same motion about 5 times before it will respond. If your still going to get this version phone have a case ready prior or you will regret it. If you still have the s7 model keep it. This phone was made to be broken. It is more feeble then a 98 year old lactose intolerant and calcium deficient ladies bones.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Needed a new phone, but...

    Posted
    MarkC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace my wife's failing S6. I knew the S9+ was bigger, I guess I didn't realize how much bigger. It wouldn't be bad if you just kept it as is, but the phone is slippery and hard to even hold, so you pretty much have to put protection on it, and by the time I got it into an Otter Defender, it starts to resemble a lilac brick. Even with the in the box instructions and some excellent documentation, I had to contact Verizon support to activate and set up the phone, this is Verizon's failure, not anything to do with the phone itself. I couldn't use the phone-phone transfer because the S6 USB port was broken, so I did a cloud transfer which got back her contacts, messages, and calls, which was nice, but she's not happy that she has to reinstall all the apps. She was even less happy when the first two she tried to install said they're not compatible with the phone - haven't had time to follow up on that yet but it's not hopeful. So far we both kind of really miss the hardware Home button, and we really need to find and change the screen lock timeout because you hardly have time to swipe the screen once you wake the phone before it goes back to sleep. I boots up slowly, but once it's up, it responds fast and the screen is gorgeous. I'm waffling on the question of would I recommend it, it's not bad and I'm sure once it's set up and we get used to it we'll appreciate it more, but it's kind of like, for the price they get for these I can't really say it's worth it to rush out and get one.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good... for a Samsung

    Posted
    Matt

    I prefer "vanilla" Android over Samsung's customized GUI, but when it comes to features this phone still has most everything. I've been very disappointed with their AMOLED screens in the past... my stepdaughter has burned both her S6 and most recently her S8 keyboard right into the display permanently. But my wife's S7 is holding out great, so we're going to give this S9+ a trial run. Initially she wasn't thrilled with the curved edge screen. It feels like you're going to drop it all the time. But since we insist on cases, it isn't quite as bad. We went with the S9+ initially because of the battery life... something Samsung isn't good at is conserving power. But the weight and extra height of the Plus is a minus. For smaller hands, it takes some serious concentration to get used to at first. We have a month to return it so we'll see how it goes. And back to that display: Sure, it's vibrant and detailed and yada yada yada but in order to get that kind of look you're sacrificing your retinas. Dial it back a notch and save your eyeballs, along with your battery life. The extra RAM was the biggest selling point for me, since she insists on leaving tons of apps open and notifications on-deck, the phone used to slow down a TON. Switching from Facebook and Facebook Messenger to the Lite versions helped a ton on the S7, so we'll see if she has a much better experience this time around. As much as I hate Samesong, I will say this: At least they kept the 3.5mm TRRS mini jack and an IP68 rating. I wish I could say the same thing for the Pixel 2, which is why I'm hanging on to my first-gen. Comparing my 2016 Pixel XL to the S9+ reveals my bias. I'll take a nearly-vanilla HTC with an unlocked bootloader any day over a Verizon bloated Samesong any day of the week, even if it is two years behind. They're completely different phones and I personally like mine a whole lot more. But to each his/her own... she loves the wireless charging of the Galaxy series.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Buy Service and also the Phone.

    Posted
    BestBuyCustomer98
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I ended up upgrading to the S9+, But first, a shout-out goes to Brandon as he done a phenomenal job explaining my "dilemma" of the BOGO offer that Samsung was offering on the S9+. Plus, Best Buy was offering $300 off the S9+. Also, I was debating on adding a new line and giving it to a relative as a gift. Brandon showed me in great detail all of the various and cheapest options available, as Verizon recently (again) changed their unlimited plans. In the end I couldn't add a new line due to budget concerns that, once again, Brandon explained to me thoroughly. And, so, I ended up purchasing just the single phone online since I was not able to make it back to the store the next and final day of the sale. I did not feel as though in the short or near-term future that I was going to get any "surprises" on my new bills. As it seemed that Brandon went above and beyond explaining and even calling Verizon to verify that the BOGO offer was valid with BB's $300 off the S9+. Talk about fantastic customer service. Ok, now to the phone, I have had it about two weeks now. It seems just as fast as when my S7 Edge was new. The camera, though, I am getting use to with all of the new features. However, I can tell you that picture quality is much better than my old S7 Edge. Shipping was fairly fast and activation was a breeze(Verizon). Overall very satisfied with my customer service experience as well as the phone, too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung finally nailed it

    Posted
    noobsquared
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I got my S8+, it wasn't fast enough. It had micro stutters every now and then. I then upgraded to Note 8 for that 6GB RAM. Phone took everything I threw at it really well, but that battery was not great. All I wanted was RAM from Note 8, and battery from S8+...and Samsung delivered! It has been running like a champ. Camera is great in low light as long as the object isn't moving. Daytime, no complains at all. Screen is the best I've seen on any phone. No complains about micro-stutters or lag so far. Being able to disable or remove apps you don't use is a step in the right direction. Wireless charging is awesome since I don't put extra stress on the post. Keeping that 3.5mm jack is awesome! More people need to do this! It gets a little time to get used to the way screen tapers down, and how you can't use a decent glass tempered screen protector, but Samsung made that hardware very nice! No scratches on screen yet! Intelligent scan unlock and hidden home button under the screen are two of the best features on this phone! Don't care much for their version of those selfie emojis, but that's just me maybe. Best allrounder phone out there as of today, IMHO.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It worked for four months.

    Posted
    David
    • My Best Buy® MemberMember

    Turns out waterproof Samsungs are plagued by a known issue whereby the moisture sensor present in the charging port activates falsely or does not turn off. Apparently this goes all the way back to the S7 and still is widely reported for the 9 series. The only way to fix this issue is to get your hands on a box and some bubble wrap, mail your phone in to Samsung, and wait three weeks without a phone from the moment you send it out. If you have a backup device (like I do) you may find yourself being content with just sticking with the backup and enjoying life. When it was working, I have to be honest - as a tech savvy former iphone user this phone felt like everything i did was a battle. I knew what i was doing but the phone seemed to have a mind of its own, trying to prevent me from achieving my task. Lots of little tedious oversights that add up to a major annoyance, such as needing to swipe to be presented with a passcode, tempermental interactions with non-samsung brand SD cards, etc... Good looking phone and i was hoping i could leave apple forever but it appears the one advantage i didnt quantify was the OS reliability and now, most importantly, in-person live support winning out over a 21 day mail-in service cycle. Heed this warning.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Keep your s7

    Posted
    Robert

    So i "upgraded" my phone for the s9+ and I was disappointed immediately. I have had this new phone for a week now and nothing but trouble. The camera is amazing and the dolby atmos can really fill the room with great sounds, but there are so many flaws with the apps. The first complaint is with the text to speech, its so terrible its almost not functional, with the s7 it was way more crisp; words come out jumbled and made up words appear and samsung decided to take out the feature where you an choose an alternate word that what you said might have sounded like. When it comes to the emoji creations...like why was this a thing? making videos is cool if you wanna seem like your face is having a seizure when talking. its not a completed app. The sd card worked for the first couple of days and all of a sudden today the phone decided to say the sd card was not supported after ive been using it. like why? The battery life isnt as hyped as what they made it, after a light day of using it while taking a few photos and going on youtube i keep finding myself at 20-30% . So if your going to a music festival or your kids performance and want to record, then expect your phone to die on the ride home. So if you want a new phone just to get a new phone, then sure get it for the camera...but if you want a functioning phone that is easy to use, then go buy something else.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality phone with amazing features

    Posted
    Jweaver96

    The only reason I'm writing this review is because I've seen a lot of negative review on other sites. I got my phone from best buy Friday night. I went in just to check it out. I was going to wait for a deal on it, but i liked it so much I had to get it. The phone is insanely clear and has a stunning display. I'm a long time galaxy user and I upgraded from the s7 edge. This is leagues ahead. I'm glad I made the switch to the plus. The cameras are fantastic. I didn't think phone cameras could be this good. Super slo motion video is good if you have the right lighting. Picture quality is outstanding front and rear, day or night. The ar emoji thing is kind of gimmicky but I just don't mess with it. No big deal. People hate Bixby but you can disable the button. I've found myself using it every now and then. The stereo speakers are mindblowingly good. That alone was worth the switch to me. Overall, great phone. Zero complaints this far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Came from LG G6, S9+ camera is the #1 for me

    Posted
    Gatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I snagged the LG G6 last Memorial Day for dirt cheap. I figured I could live (again) with a "less than the best" camera. I lasted a year before I couldn't do it anymore. The cameras on the S9 are very satisfying, especially the low lights. I've just pulled out my phone, clicked a photo, and done. The shutter speed is also lightning fast. Other greats: - Stereo speakers really do make a huge difference. I love them. They're no JBL Moto Mod, but they're much better than other phones. - Phone is lightning fast (at least to me). Everything is instant and fluid. I've seen no lag. When I first got it, the phone was faster than I was. - Battery life has been very good. I typically go 14 - 16 hours without a need to recharge, and that's being at home using it after work. - The size/weight takes some getting used to, but you adjust. The G6 was the "perfect size" to me, but after a month I've gotten used to this. The flick actions for top and apps helps as well. Overall, I know I'm not using this phone to its full potential (and I'm an IT professional) but it's by far the best phone I've had. I'm glad I didn't skimp out on cameras again. My only gripe would be Verizon's petty move of charging NINETY dollars more than Unlocked (and now through Samsung.com). Total carrier money grab on VZW, AT&T, & Sprint.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Switched from iphone, not looking back. Awesome!

    Posted
    Chknprof
    • My Best Buy® MemberMember

    I was hesitant to buy this phone because I've been an iphone user for a decade, but in the end, I chose the phone because of the potential for extra storage, the touted battery life, and the extra features I could get with this phone for hundreds less than they would cost on an Iphone X. I LOVE THIS PHONE. It feels wonderful to use. The camera is awesome. You can customize just about everything, which allows you to make it much more intuitive to use for your own style. I have encountered some things that the iphone did better but after a little research, I was able to work around them. For example, the keyboard does not correct as well as the iphone's, but there are several keyboards that can be downloaded that do a good job, and I really like the swipe typing (after getting the hang of it). Iphone doesn't have that. The other thing is that the texts are SMS rather than iMessage (sent over data). That took a little getting used to, but it's easy enough to share large files like videos via dropbox. The phone is set up to do that with a couple of clicks, so in the end, I found it way more intuitive. Overall, if you're switching from iphone, you will feel a bit of culture shock, but it's all worth it. This is an amazing phone!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    New doesn't mean trouble-free

    Posted
    technician
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually went to look into my son(who is on my phone plan Verizon) possibly getting a new phone. In the process Best Buy had a great offer for me to take advantage of. So, I bought the Galaxie S9+. For the first week everything was great and I was so happy. Then I began to notice, while making longer phone calls, the person I was talking to suddenly couldn't hear me at all. The call didn't drop. I could hear them, they couldn't hear me. I assumed it was a problem with their phones and went about my days dealing with it for the next few weeks. Eventually(after about 3 weeks) I came to the realization it was something wrong with my phone. I went back to Best Buy where I was told there is only a 14 days warranty(which I was over). I was told to contact Samsung. I did and they told me it was a Verizon issue. I spent 3 hours on the phone with Verizon resetting the phone to factory settings. I haven't had the exact same problems since then but other little things have popped up. These things now feel like little annoying needles sticking me. It's been a very displeasing experience so far and I hope it doesn't get any worse.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost perfect

    Posted
    GISMANN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the most part....this phone is leaps and bounds better than my 4 year old Galaxy 5. Features are good, options meet my needs, camera is much better (but not critical for my use). I love the battery/power management...not unusual to see 90% battery at noon....or later. Of course, I'm not glued to my phone like many. As with most phones today, they don't offer replaceable batteries which is why I'll never give a 5 star rating to a phone that doesn't. This is where cell manufactures are fleecing consumers. A replacement battery option extends ownership another 2 or more years....but manufactures can't afford this....they need your non-replaceable battery to die after a couple of years....forcing owners to purchase another phone every 2 years....$$$$$!!! I've used cell phones since 1992....and the averages battery life is 2 years. I can almost put a clock on when my battery will stop holding a good charge....24-30 months. Seems odd....almost as if someone applied a software update to cause this. (Sounds familiar...right?)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic phone...

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this phone. I had been on an iPhone for the last few years and I initially went from an iPhone 7+ to an iPhone X. I didn't like it at all and after several days, I decided to return it. That's when I decided to go with the S9+. I had been on Android with the Note 4 back in the day, so I'm no stranger, but I did forget how much there is to do with Android. This has been great. A fantastic looking screen, the camera is ridiculous for a cell phone and I love the Samesung Pay option that works with almost everything(plus you gain points using it). About the only complaints I have is the battery life could be better as unless you run with at least MID power saving mode, the battery drops kinda fast. Plus, I forgot how much I hate BLOATWARE. Verizone's greed in disabling some of Samsung's features like Samsung Cloud(although I did get it working with some tricks) so you would be forced to use their cloud services(not gonna happen) is annoying. There's too much bloatware from Samsung too. I really did like the iPhone for the lack of bloatware. Otherwise, I am very happy with my decision.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Definitely an upgrade

    Posted
    602Cat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went from the S7 to the S9+. I was worried about the size of the phone & how it would fit in my hand. It's not as easy to handle as I would like, so my fear was founded. It can be cumbersome to text or hold at times, especially when I am limited to one hand. However, my main reason for upgrading was for battery life. I deliver mail & am outdoors a considerable amount of time. While I do have a portable charger, I had times where I had forgotten to charge it & my old phone's battery would drain quickly. I knew this was mainly due to the age of my phone, but also the amount of use at work. The S9+ far exceeds my expectations. I can be at work all day & the battery has yet to read below 75% by the time I get home. I expected an improvement, but not for it to be as drastic as that. I don't use my phone much for anything outside of calling, texting & mapping, so I can't speak to the camera or more technical aspects, but if you are looking for a phone that is easy to use & has a great battery life, I would recommend this.

    I would recommend this to a friend