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Samsung - Galaxy S9+ 64GB - Coral Blue (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2909 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 2 out of 5 stars

    An honest review

    Posted
    Jonathon
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a much needed review for bestbuy as many many many of the ones posted 5 stars are from before the phone was released on March 16th 2018. I've had this phone for just over a month now, actually I got two one for me and my mother. So let's dive in The good: The phone is beautifully designed with a finger print lock that I love using, it is fast, and powerful. Skype looks brilliant on it and it can handle a lot of apps. Having the space for a memory card still is awesome. There's definitely not a better camera out there for sure. I can't dispute that. This could have been the best Samsung phone ever made and I've been using them since they made the ones that could flip in two directions to be able to text (prior to touch screens). But... THE BAD: I will start with the design... This is the the world's most fragile phone ever made. I had my phone for 6 hours dropped it in sand and it cracked the out side clear case. Seriously. It blows my mind that a 900.00 phone was sent out made this cheap. It didn't crack the main screen just the cosmetic part so I ordered a case for me and my mother. Hers came in today and literally while trying to put it on she dropped her phone on a carpeted floor and cracked the outside part as well. She has a s9 and I got the s9+. As for the screen and response alot of the things you will need to touch while surfing the web such as the x to close a screen will be located on the roll of the screen where it barely responds to touch. Very frustrating design and if you put a case on it, things get more frustrating. The cases for the phone also make the fingerprint log in almost useless. If you play games or surf a lot of websites this phones swipe motion does not respond well at all. Key pecking works fine but the swipe is just awful. So plan on doing the same motion about 5 times before it will respond. If your still going to get this version phone have a case ready prior or you will regret it. If you still have the s7 model keep it. This phone was made to be broken. It is more feeble then a 98 year old lactose intolerant and calcium deficient ladies bones.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Keep your s7

    Posted
    Robert

    So i "upgraded" my phone for the s9+ and I was disappointed immediately. I have had this new phone for a week now and nothing but trouble. The camera is amazing and the dolby atmos can really fill the room with great sounds, but there are so many flaws with the apps. The first complaint is with the text to speech, its so terrible its almost not functional, with the s7 it was way more crisp; words come out jumbled and made up words appear and samsung decided to take out the feature where you an choose an alternate word that what you said might have sounded like. When it comes to the emoji creations...like why was this a thing? making videos is cool if you wanna seem like your face is having a seizure when talking. its not a completed app. The sd card worked for the first couple of days and all of a sudden today the phone decided to say the sd card was not supported after ive been using it. like why? The battery life isnt as hyped as what they made it, after a light day of using it while taking a few photos and going on youtube i keep finding myself at 20-30% . So if your going to a music festival or your kids performance and want to record, then expect your phone to die on the ride home. So if you want a new phone just to get a new phone, then sure get it for the camera...but if you want a functioning phone that is easy to use, then go buy something else.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    New doesn't mean trouble-free

    Posted
    technician
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually went to look into my son(who is on my phone plan Verizon) possibly getting a new phone. In the process Best Buy had a great offer for me to take advantage of. So, I bought the Galaxie S9+. For the first week everything was great and I was so happy. Then I began to notice, while making longer phone calls, the person I was talking to suddenly couldn't hear me at all. The call didn't drop. I could hear them, they couldn't hear me. I assumed it was a problem with their phones and went about my days dealing with it for the next few weeks. Eventually(after about 3 weeks) I came to the realization it was something wrong with my phone. I went back to Best Buy where I was told there is only a 14 days warranty(which I was over). I was told to contact Samsung. I did and they told me it was a Verizon issue. I spent 3 hours on the phone with Verizon resetting the phone to factory settings. I haven't had the exact same problems since then but other little things have popped up. These things now feel like little annoying needles sticking me. It's been a very displeasing experience so far and I hope it doesn't get any worse.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good Pictures but terrible battery

    Posted
    ScarlettRose80
    • My Best Buy® MemberMember

    Picked up the phone on release date. A couple complaints. Best Buy didn't have enough screen protectors or cases for the stock they had. Desk help was great getting our upgrades done and transfers. Pictures look awesome and video quality is great. Stereo speakers and headphones are very nice. A couple bad parts about this phone so far is the battery and getting used to the curved edge. My note 5 lasted longer then this does. I barely use the phone during a 12 hour shift and get home with a 20% battery and that is on power save mode. You have to make sure to take a charger with you everywhere. If anyone has tips or good apps to help battery life comment and let me know.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great phone but reason why cheap on verizon

    Posted
    TheRealReviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great phone But.... you cant video call natively . Thats Right Verizon blocks video Calls with other carriers using samsung devices beware ... of course you can use third party apps .. but if you think you can video call other samsung users nope... iphone its all done easy no block with verizon but looks like something is wrong called verizons tech coach and they cant even verify if it will ever be unblocked

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice slim design

    Posted
    UncleD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very disappointed. Had a Samsung S5 & loved it. Changed to an iPhone 7+ & didn't like it as much. Change back to Samsung S9+ & it's worse than having the iPhone. All messaging apps are linked, can't move photos around only duplicates them to other files which uses up more space. No widgets to use to customize like I want. Could say more but that's all for now. Please return control back to me.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Came up short Samsung

    Posted
    Justaman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would like to give this phone a great review but unfortunately I am unable to. First phone had an echo and static when on calls. Returned and tried another one... This one had issues with the screen functioning properly. Worked when it wanted to. Went through sensitivity adjustment and didn't work. Unfortunately returned phone.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Terrible Bluetooth

    Posted
    Unsatisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not much of a difference in this from the 8+ Bluetooth is terrible will not stay connected and does not support a lot of current products out there. Sad to say at the cost of the phone, it should support something that is only a year or two old.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Impressed

    Posted
    Unsatisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bluetooth does not work well with many of my devices. The differences between this and the S8+ are unseen. If I had the opportunity to return without penalty I would. Not impressed with this phone in the least.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Above average

    Posted
    Iamme
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works good. Good camera and battery. Major defect....group texts stop working. Google search and see others have same problem

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It's ok

    Posted
    customer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's ok, not too much different that my older Samsung. Keep yours until it fails you or until they offer a much more advanced cell phone.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    cant set up ring tones. camera is not that good

    Posted
    genie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    camera is not that great. cant set up ring tones. not all things transferred

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    has problems

    Posted
    john
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    with screen protector has problems also messages diaappear????

    No, I would not recommend this to a friend