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Samsung - Galaxy S9+ 64GB - Coral Blue (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2888 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

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  • Rating: 5 out of 5 stars

    Why did I wait so long to get a fantastic phone

    Posted
    Happydad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are 6 of us in my family. As you can imagine, our tech bills are pretty high. With 3 high school juniors and a college sophomore, we need good high tech devices. I always compromised on my phone because I thought I can live with a standard phone as long as it can make calls and texts. Let my kids have the better technology and we'll save on the bills by me having a lesser quality phone. Well, it was time for me to get the upgrade and Best Buy's deal on the Samsung Galaxy 9 + was BETTER than getting it from the Verizon store (and I'm a former Verizon employee with a discount still). I thought "it's time for dip my toes into the 21st century." So I did. Why did I wait so long to get a fantastic phone? The call quality is amazing, the feel and touch of the screen makes texting easy. I can even talk to text if I don't feel like typing. The camera and video have blown me away with the results I've gotten. I take better pics and video than the camera I had been using so I get a twofer out of one piece of equipment. At 57, that's a plus for me as I'm starting to downsize everything in my life. Why have 3 devices when one can do the job BETTER than the 3 I have? Makes sense to me! Samsung has outdone themselves. To top it off, I dealt with the most knowledgeable, friendly sales consultant who was able to transfer my contacts and all my info from my prior device quickly and efficiently. He gave me a quick tour of the phone and showed me how to use the features I needed to. It got me started on my fantastic journey with the Samsung Galaxy S9+. I've learned other things from seeeing more online demostrations and reading the user's guide. Some features are nice, not necessary at this tme. BUT I at least have them IF I ever do need them. so the phone can grow with me as my needs change. That's called value and he was able to promote the product and Best Buy in such a positive manner that I'm writing the store manager a commendation letter for this young man. Overall, a wonderful retail experience, a wonderful phone...and one very satisfied Best Buy customer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Why did I wait so long to get a fantastic phone

    Posted
    Happydad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are 6 of us in my family. As you can imagine, our tech bills are pretty high. With 3 high school juniors and a college sophomore, we need good high tech devices. I always compromised on my phone because I thought I can live with a standard phone as long as it can make calls and texts. Let my kids have the better technology and we'll save on the bills by me having a lesser quality phone. Well, it was time for me to get the upgrade and Best Buy's deal on the Samsung Galaxy 9 + was BETTER than getting it from the Verizon store (and I'm a former Verizon employee with a discount still). I thought "it's time for dip my toes into the 21st century." So I did. Why did I wait so long to get a fantastic phone? The call quality is amazing, the feel and touch of the screen makes texting easy. I can even talk to text if I don't feel like typing. The camera and video have blown me away with the results I've gotten. I take better pics and video than the camera I had been using so I get a twofer out of one piece of equipment. At 57, that's a plus for me as I'm starting to downsize everything in my life. Why have 3 devices when one can do the job BETTER than the 3 I have? Makes sense to me! Samsung has outdone themselves. To top it off, I dealt with the most knowledgeable, friendly sales consultant who was able to transfer my contacts and all my info from my prior device quickly and efficiently. He gave me a quick tour of the phone and showed me how to use the features I needed to. It got me started on my fantastic journey with the Samsung Galaxy S9+. I've learned other things from seeeing more online demostrations and reading the user's guide. Some features are nice, not necessary at this tme. BUT I at least have them IF I ever do need them. so the phone can grow with me as my needs change. That's called value and he was able to promote the product and Best Buy in such a positive manner that I'm writing the store manager a commendation letter for this young man. Overall, a wonderful retail experience, a wonderful phone...and one very satisfied Best Buy customer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Another great Samsung phone

    Posted
    Cissy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wow! What a difference from my Samsung Galaxy S5! I'm one of those persons who only upgrades when my "old" phone is close to dying. Fast performance and great customization for individual apps are just 2 of the many pluses. I just have the charger that came with the S9+ but for a "plug in the wall" method, it's still pretty darn quick. I get almost 2 days use from a single charge. I don't use my phone extensively throughout the day but this phone may change that. I do plan on getting a wireless charger later unless Santa takes care of that for me. Not as much "bloatware" but I still deleted the apps that I could while others only allowed me to disable them. However, the broad options to control app accessibility to information such as contacts, phone, storage, etc., and the notification control settings offer a lot of ways to block what you want. A couple apps only allow a "force stop" so I turned off all permissions and notifications plus I list those apps to be "put to sleep". So far this seems to work. I'm still working on getting my contacts organized since they are on the Samsung Contacts app AND Google's Contacts app. I also discovered that my email and device folders have the contacts listed too. None of these lists uploaded the same! Names mixed up and not alphabetized along with most notes missing. Why am I not surprised?? And I backed up everything on my S5 then used the Content Transfer app to help set up the S9+. Well, at least I have something to do when I can't sleep. It's boring enough that I'll fall asleep sooner than later. No wonder I'm not through yet. . . . . . . . The color "Sunrise Gold" is much more appealing than the usual gold or rose gold tone -- kinda unusual, like me. For a much larger phone than I'm used to, the S9+ isn't awkward to hold. The screen is so clear with beautiful colors. I'm not tech savvy but this phone isn't difficult to set up or use (except for the contacts issue). I highly recommend this phone. The quality is outstanding and its performance is solid. So I think I'll have this phone for a while too -- at least long enough to give the thin "foldable" phones time to have any "bugs" worked out as these next new models hit the market!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Buy Service and also the Phone.

    Posted
    BestBuyCustomer98
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I ended up upgrading to the S9+, But first, a shout-out goes to Brandon as he done a phenomenal job explaining my "dilemma" of the BOGO offer that Samsung was offering on the S9+. Plus, Best Buy was offering $300 off the S9+. Also, I was debating on adding a new line and giving it to a relative as a gift. Brandon showed me in great detail all of the various and cheapest options available, as Verizon recently (again) changed their unlimited plans. In the end I couldn't add a new line due to budget concerns that, once again, Brandon explained to me thoroughly. And, so, I ended up purchasing just the single phone online since I was not able to make it back to the store the next and final day of the sale. I did not feel as though in the short or near-term future that I was going to get any "surprises" on my new bills. As it seemed that Brandon went above and beyond explaining and even calling Verizon to verify that the BOGO offer was valid with BB's $300 off the S9+. Talk about fantastic customer service. Ok, now to the phone, I have had it about two weeks now. It seems just as fast as when my S7 Edge was new. The camera, though, I am getting use to with all of the new features. However, I can tell you that picture quality is much better than my old S7 Edge. Shipping was fairly fast and activation was a breeze(Verizon). Overall very satisfied with my customer service experience as well as the phone, too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung finally nailed it

    Posted
    noobsquared
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I got my S8+, it wasn't fast enough. It had micro stutters every now and then. I then upgraded to Note 8 for that 6GB RAM. Phone took everything I threw at it really well, but that battery was not great. All I wanted was RAM from Note 8, and battery from S8+...and Samsung delivered! It has been running like a champ. Camera is great in low light as long as the object isn't moving. Daytime, no complains at all. Screen is the best I've seen on any phone. No complains about micro-stutters or lag so far. Being able to disable or remove apps you don't use is a step in the right direction. Wireless charging is awesome since I don't put extra stress on the post. Keeping that 3.5mm jack is awesome! More people need to do this! It gets a little time to get used to the way screen tapers down, and how you can't use a decent glass tempered screen protector, but Samsung made that hardware very nice! No scratches on screen yet! Intelligent scan unlock and hidden home button under the screen are two of the best features on this phone! Don't care much for their version of those selfie emojis, but that's just me maybe. Best allrounder phone out there as of today, IMHO.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality phone with amazing features

    Posted
    Jweaver96

    The only reason I'm writing this review is because I've seen a lot of negative review on other sites. I got my phone from best buy Friday night. I went in just to check it out. I was going to wait for a deal on it, but i liked it so much I had to get it. The phone is insanely clear and has a stunning display. I'm a long time galaxy user and I upgraded from the s7 edge. This is leagues ahead. I'm glad I made the switch to the plus. The cameras are fantastic. I didn't think phone cameras could be this good. Super slo motion video is good if you have the right lighting. Picture quality is outstanding front and rear, day or night. The ar emoji thing is kind of gimmicky but I just don't mess with it. No big deal. People hate Bixby but you can disable the button. I've found myself using it every now and then. The stereo speakers are mindblowingly good. That alone was worth the switch to me. Overall, great phone. Zero complaints this far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Came from LG G6, S9+ camera is the #1 for me

    Posted
    Gatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I snagged the LG G6 last Memorial Day for dirt cheap. I figured I could live (again) with a "less than the best" camera. I lasted a year before I couldn't do it anymore. The cameras on the S9 are very satisfying, especially the low lights. I've just pulled out my phone, clicked a photo, and done. The shutter speed is also lightning fast. Other greats: - Stereo speakers really do make a huge difference. I love them. They're no JBL Moto Mod, but they're much better than other phones. - Phone is lightning fast (at least to me). Everything is instant and fluid. I've seen no lag. When I first got it, the phone was faster than I was. - Battery life has been very good. I typically go 14 - 16 hours without a need to recharge, and that's being at home using it after work. - The size/weight takes some getting used to, but you adjust. The G6 was the "perfect size" to me, but after a month I've gotten used to this. The flick actions for top and apps helps as well. Overall, I know I'm not using this phone to its full potential (and I'm an IT professional) but it's by far the best phone I've had. I'm glad I didn't skimp out on cameras again. My only gripe would be Verizon's petty move of charging NINETY dollars more than Unlocked (and now through Samsung.com). Total carrier money grab on VZW, AT&T, & Sprint.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Switched from iphone, not looking back. Awesome!

    Posted
    Chknprof
    • My Best Buy® MemberMember

    I was hesitant to buy this phone because I've been an iphone user for a decade, but in the end, I chose the phone because of the potential for extra storage, the touted battery life, and the extra features I could get with this phone for hundreds less than they would cost on an Iphone X. I LOVE THIS PHONE. It feels wonderful to use. The camera is awesome. You can customize just about everything, which allows you to make it much more intuitive to use for your own style. I have encountered some things that the iphone did better but after a little research, I was able to work around them. For example, the keyboard does not correct as well as the iphone's, but there are several keyboards that can be downloaded that do a good job, and I really like the swipe typing (after getting the hang of it). Iphone doesn't have that. The other thing is that the texts are SMS rather than iMessage (sent over data). That took a little getting used to, but it's easy enough to share large files like videos via dropbox. The phone is set up to do that with a couple of clicks, so in the end, I found it way more intuitive. Overall, if you're switching from iphone, you will feel a bit of culture shock, but it's all worth it. This is an amazing phone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic phone...

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this phone. I had been on an iPhone for the last few years and I initially went from an iPhone 7+ to an iPhone X. I didn't like it at all and after several days, I decided to return it. That's when I decided to go with the S9+. I had been on Android with the Note 4 back in the day, so I'm no stranger, but I did forget how much there is to do with Android. This has been great. A fantastic looking screen, the camera is ridiculous for a cell phone and I love the Samesung Pay option that works with almost everything(plus you gain points using it). About the only complaints I have is the battery life could be better as unless you run with at least MID power saving mode, the battery drops kinda fast. Plus, I forgot how much I hate BLOATWARE. Verizone's greed in disabling some of Samsung's features like Samsung Cloud(although I did get it working with some tricks) so you would be forced to use their cloud services(not gonna happen) is annoying. There's too much bloatware from Samsung too. I really did like the iPhone for the lack of bloatware. Otherwise, I am very happy with my decision.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    More than a Phone

    Posted
    Ezekiel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the S9+ and waited to try it out before reviewing it. I must say that I was extremely surprised at how great this phone turned out. Overall the screen, UI, ease of use, battery life, screen resolution, CAMERA, screen size....etc etc. I can go on an on about th features this phone brings to the table. I had a Moto G5+ and this destroys that phone and the memory of it. The customization is also an added plus and so are the hidden features. Honestly you would have to buy this phone to understand what I mean cause I can't explain how great it is. The negatives are that the touch screen has bad performance with screen protection despite an option to make screen sensitivity higher because of screen protection, battery life could be better even tho it is not the worst, the touch screen sensor location is poorly placed. And lastly there are some extremely annoying features that need to be disabled cough Bixby cough along with others. And yes you will need to Google or Utube how to disable. I would definitely urge this phone as a must despite these few shortcomings

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    S9 superlative phone with SD card slot

    Posted
    Looking
    • My Best Buy® MemberMember

    I have now had my Verizon S9 almost 6 months. I previously had 3 Motorola smartphones since 2012 snd other Motos before that all the way back to the Star Tac. The S9 operates very smooth and fast on the highest quaity and great looking hardware. The Samsung additions contribute to a great user experience. I switched ftom the Moto Z Force I had had less than 12 months because of irresolvable issues so did not want another Moto (now a Chinese phone beginning with the Z Force lemon). I looked at Pixel and others. In my opinion, the Samsung S9 is the best. Equalled or exceeded only by other Samsungs It is noteworthy that it is the only phone with NO NOTCH, A HEADPHONES JACK, AND AN SD CARD SLOT - the lack of which is a deal breaker for me. It lets me manage my files and quickly physically move everything I want over to the new phone. Overall, I am very happy I switched to Samsung. My next phone will likely be an S10 or S11.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Switched from NOTE 8 to Galaxy S9 Plus

    Posted
    MikeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Originally had a NOTE 8 and loved it. My wife had a NOTE 5 and the display was going on it. Anways it was time for a new smartphone for her. Even though I loved my NOTE 8, I really did not use the S Pen that much, thus I asked if she wanted the NOTE 8 and I would get a Galaxy S9 Plus (I was really waiting for the Galaxy S10 Plus with in-screen FingerPrint Reader etc) and she was okay with that. Yeah early new phone for me!!.. We then went by Best Buy and found out that they had the latest Galaxy Note/S series on sale and I ended up with the Galaxy S9 Plus in Coral Blue. I have been a recently converted Android user and will remain since in my opinion, Androids are better for business users. Had the S9 Plus for a few weeks and I love it, 256GB microsd card, Android Oreo and super fast speed and all that other good stuff. Found that there have been maybe too many updates lately. I highly recommend the guys that work in the Smartphone Dept at Best Buy (Paramus) and also highly recommend the Samsung Galaxy Series.. Cheers !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    Spaznaaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I owned the first Samsung Galaxy smart phone. I had S3, S4 note, S5, S7, and this beautiful S9+. It's crazy fast. They have finally gave it some RAM so it can breath. Plenty of processor power to do anything you want to at this point in life. The camera takes sweet pictures too. Unless you have larger hands its kind to hard to swype from the left side of the keyboard to the right due to the magnificent sized display. I am more of a physical home key guy but I am old but it opens the screen up. The iris scanner is really fast to open up the phone. The finger print reader is easy and opens up my apps faster than the S7 and no issues trying to read it. The battery life will get you through all day with bluetooth and location on. I unplug it at 5 am and its at 25% at 10 pm at night. Wireless charging or new C type are both 2 hours. I feel Samsung has finally ironed out any bottle necks through processing any feature. It's a bit pricey but i believe the features are covered well for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone! But Best Buy... not so much

    Posted
    sm31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone has lived up to my expectations in every way. The chipset is smoking fast, and the extra memory (6GB now) is apparent as well. The display is beautiful but other than its larger size, not really different from the S8, which I also own. Definitely a no-brainer purchase for me. As for Best Buy, I'm not sure I'll do another transaction like this through them. Bottom line... they sold me an open box phone. Cosmetically it's perfect, and once I dealt with the hassle of getting it linked to my account, I chose not to return it. However, it is frustrating. I know the phone is used because it came with a SIM card already installed and linked to an account somewhere in the mid west. There was also the new SIM card attached to the box but there was definitely a bit of confusion around the "pre-installed" SIM card. The phone has obviously been out of the box, etc. I wonder if I should push for an "open box" discount on this item... like that would ever happen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Unlimited Options

    Posted
    DML122
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I finally gave in and switched from Apple to Samsung. Aside from adjusting to a completely different platform, this thing is awesome. There are more customization options than an iPhone offers. I like having the finger print scanner on the back of the phone verses the front home button. Facial recognition works alright - you have to hold it at the right distance and angle for it to function properly. From what I can tell, the camera is far superior to what I had on my iPhone 7+. Wireless charging is a huge plus and I can now use the wireless station in my truck. The screen is clear and vibrant - having the rounded edges is awesome. Battery life seems to be in line with other phone I have used. My only gripe is the headphones...the texture of the cable allows them to tangle easily verses a regular rubberized cable. The cable texture also makes a lot of noise when you are talking on the phone and walking around. Other than that, I am enjoying this phone very much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing And Fun

    Posted
    MrNews
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Having used a Galaxy S6 for 2.9 years, I was expecting only modest improvements. But the S9(+) is mind-blowing in both its form factor and capabilities. The facial recognition is handy, and seems to work well, the fingerprint reader is excellent, although placed next to the twin camera lenses, the phone is fast and fluid, and battery life seems enormously improved. Bixby is kind of stupid, a half-baked attempt to emulate Google Assistant, but may improve over time. The S9 multi-tasks with ease, and adds many new and useful features to this top-of-the-line mobile. The camera is sharp and versatile, and alleviates the need to have my DSLR in some situations. The Edge feature is highly customizable and handy. One disappointment is that the Bixby button just below the volume controls can be de-activated, but not reassigned to another function, leaving a useless button. But aside from a few minor quibbles and quirks, this is a gorgeous and powerful piece of cutting edge technology.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love My Samsung

    Posted
    Sparyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have to admit, I did not want a new phone. But, I had a dinosaur, a Samsung 4. I went from a Blackberry to a Samsung years ago. Though I loved my Blackberry, I eventually grew into my Samsung. But, the idea of getting a new phone was not something I liked. However, this was painless. The Samsung has a lot of newer, updated things it can do, but at it's base, it is still the same phone I learned to love. I like the additional emojis, I love the camera, so much better, and I like the lock options - just to mention a few things that are expanded or improved. Most important, so far, this phone has been really user friendly. I mess with a few buttons, open a couple windows and I can normally figure out how to do something. If something is too technical or too hard to do, the likelihood is that I will not use that function, so for someone who wants an easy to use phone with many great improvements, I would say this is the phone for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Anniemac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always been a fan of Samsung and this one is no exception. I couldn't get a Samsung the last time I upgraded so I went with a Motorola--NEVER AGAIN!!! Next time I will wait for the Samsung to come out and go with that. This phone does everything I need it to do and more. Crystal clear display, great pictures, clear speakers, lots of memory--which can be expanded with a SD card. It is so easy to use and configure--I just love it. And the Super Slow Mo feature on the camera is AWESOME!!! I recorded my grandson at his baseball game and it is really neat to watch it slow down when he swings the bat. It also has a Hyperlapse feature on it which is like watching something in fast forward. Too many cool features to name. The only thing I don't like is that you have to swipe up to get the back button to appear on the screen when you want to go back. But I can deal with that if it means I have all these other cool features. LOVE LOVE LOVE IT!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone, Awesome Experience

    Posted
    Nanlan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First, this is a terrific phone! I have very few complaints. It is a million times better than the Motorola Droid Turbo II that I traded in for the S9+. It's much faster, does not glitch, the battery is super long and the photos are incredibly sharp, with excellent quality. Second, this is the first time I got the phone through Best Buy, versus directly through Verizon and I'm very pleased with my experience. Customer service is much better than Verizon. Emerald, the manager, knows her stuff, was very professional and set me up with an experienced tech to complete the installation and data transfer. Best of all, I was able to make an appointment to get all this done, so there was no waiting around. Oh and, Best Buy had better incentives than Verizon, which helped me save $150. When it's time for my next phone, I'm definitely coming back to Best Buy, and so far...Samsung!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Facial Recognition that Now Works Reliably

    Posted
    markmywords
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had pretty much every version of S series smartphone. Every year they keep getting better and put the iPhone to shame. Apple has spent the last seven to eight years just trying to duplicate the features of the Android platform but are always behind in features comparatively speaking. This year's biggest noticeable improvement besides the standard camera and processor upgrades was the more reliable facial recognition system to unlock the phone. Prior models had to have ideal lighting and the percentage of time that was the case was less than 50%. This one has been able to do it successfully in 95% of real life cases. Much improved. The one negative is they went back to requiring a "swipe" of the finger instead of just a press for fingerprint identification because they turned the sensor sideways again. That feature was better on the S8.

    I would recommend this to a friend