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Customer Ratings & Reviews

Samsung - Galaxy S9+ 64GB - Lilac Purple (AT&T)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1398 reviews

97%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-11 of 11 Reviews
  • Rating: 1 out of 5 stars

    Hate This Phone

    Posted
    Spinksy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this about a month ago and hated it from the get go. I should've returned it. My bad! BAD! I detest that Bixby thing on the left that I constantly used to hit. Figured out how to get rid of it. The touch pad for Home Screen I Miss with a passion. When I'm typing and hit just a little lower, it hits that new home screen and now I'm somewhere else on the phone. I have to restart my phone 3-5 x a day just to get my games or pages to load correctly. I could go on for hours. I've loved my first 2 Samsung Galaxy Phones 4 and 7 but this one sucks!!!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Trash

    Posted
    CC343

    The screen is absolutely ridiculous. Touch sensitivity is poor even when adjusted. But it opens random apps and clicks on things randomly by itself. Screen is extremely fragile. I take very good care and my screen shattered falling from my leg onto carpet.. Geek squad is not helpful in the least even with a protection plan.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    any brand besides Samsung

    Posted
    JYoung34
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this phone brand new paid infull and started to have issues 4 month's later going back to apple. And after the 4 month's was gonna trade it in only was worth $300 after paying $1000 just months before.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Love slo-mo video

    Posted
    Hill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    There are some good features about this phone like the slow-mo camera. I love this feature. I did not care for this phone. I ended up going back to iPhone & I’m much happier!!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't care for it

    Posted
    Orange1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The ONLY thing I like about this phone is the front camera flash. It is nothing like my Galaxy S5 that I upgraded from & I ABSOLUTELY HATE the curved screen bc the glass screen protector does not fit properly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Dont like

    Posted
    Carrie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got a lemon with this one! Not even had 6 months, and speaker went out. Pictures in albumns disappears. Keyboard doesnt work correctly etc. Will not have a Samsung again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Cracked immediately

    Posted
    Stacey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For a phone that has crack residence, it didnt work out too well when dropping it one time, with a protector on it. The entire back was broken immediately.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Crapped out

    Posted
    kitkat182
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I loved my phone until randomly it started restarting constantly. I had to drive 40 miles to fix it two days in a row, and no one could fix it. i switched to an iPhone

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not happy

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I think I will stay away from Samsung after this. Battery life sucks. Only had this 8 months

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    HATE IT. HATE IT. HATE IT. HATE IT.

    Posted
    TOBYsMOM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Too difficult, didn’t receive messages, will NEVER recommend, went back to old iPhone s6plus.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    Junkit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    No durability at all fell from edge of couch on to carpeted floor and cracked the back corner

    No, I would not recommend this to a friend