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Samsung - Galaxy S9+ 64GB - Lilac Purple (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2885 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 2,885 Reviews
  • Rating: 3 out of 5 stars

    upgrade to S9+ from S6

    Posted
    wreckdem
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone works fine, it's not as laggy as my old S6 but that's probably due to the planned obsolescence thing. Not seeing the hype with the camera. I thought this thing was supposed to take awesome pictures? I'm not seeing how it takes better photos than the S6. I miss having the hard keys on the S6 at the bottom of the phone. On the S9+ you have to tap hard at the bottom of the screen to get the S9+ to wake up, then you swipe upwards to reveal the softkeys to either go back a screen, back out to app "home" screen, or select from multiple open app windows. These actions are much easier to do on the S6. The phone is nice, but I'm not seeing head and shoulders improvement from the S6. Truth be told, I'm a little disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best all around phone

    Posted
    Cougrr47
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced my Samsung S7 Edge with the S9 Plus 3 months ago. I have been pleased with the improvement on processing speed and photo quality, but I have been most pleasantly surprised by the improved battery life ( a priority for me). I usually take my phone off the cordless charger around 8:00am and use it fairly heavily (texting, email, facebook, weather, and news videos) all day and still have 30-40% battery when I put it back on the charger around 11:00pm. I like having the large screen for watching videos, and using it as a GPS when driving in unfamiliar areas, but the down side is that the phone is a bit large to fit well in most pant pockets. After 3 months, it is still the fastest, most versatile phone I have seen, and the $300 trade in for my old phone made upgrading to the S9+ a no brainer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replaced my wife's 3 year old phone with the S9+ and she loves it. Bigger, faster, better display and a much better camera than the old phone. Since we do not upgrade phones but every 3 or more years the difference is notable. Of course there is the normal getting used to the different nuances, switching from Motorola to Samsung, and new features, but even at our age (retired) she has been able to set most everything up the way she wants it by herself. She is enjoying using the "Edge" features and has only taken sample photos (to compare with the old phone) getting ready for birthdays and Christmas parties. She has already told me several times "I love my new phone." That's what you want to hear from someone who does not like change!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast, good size, great camera

    Posted
    MagicGayle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced a Galaxy Note 4 and was surprised at the cost of cellphones. Liking the Galaxy series already, I settled on the S9+. It feels good in the hand, is very responsive and downright pretty. It's only a tad smaller than the Note 4, so no major adjustments required by me. The camera - terrific! I have not used all of the features, however, the panorama setting is very nice. I use a glass screen shield (with the high cost of phones, it's worth protecting). There is a setting to adjust the "pressure" required to click, so the experience is not hampered by using the shield, I highly recommend. . I usually purchase through my carrie, and my old phone died while I was at Best Buy. How convenient! The associates were very good, explaining everything and setting up my new phone. Kudos to them!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    vast improvemement over 8 year-old phone

    Posted
    terse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Take review with grain of salt because I haven't had a new phone in 8 years. But much faster and better operating system, obviously, even compared to my wife's more expensive, 2 year old phone, or my friend's iPhone X's from what I can tell. Would only advise to get a phone protector which I am normally averse to doing. This phone is fairly slippery AND is also tough to get a good grip on, making for a bad combination even if, like me, you are not prone to dropping phones. I thought I cracked my phone just by gently putting it down on a glass desk, from the sound it made. Much better protected now. If you are prone to dropping, probably a screen protector too, although if your only worry there is getting the screen smudged microfiber wipes are much cheaper.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Phenomenal Photos

    Posted
    Amanda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    No big complaints so far. Runs very smoothly. Only con I've found is the battery life (3500 mAh) isn't as great as I was expecting. My Samsung s7 Edge (3600 mAh) seemed to last significantly longer when I first bought it. The biggest upside- the photos are spectacular. I am a reseller and my photos are my lifeline to my business. This camera produced incredibly detailed photos, accurate color representations, etc- see attached photos as an example. The blurred background effect for selfies is pretty nice too ;) Despite the battery life, the upgrade has been pretty worth it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone, but wish I'd gone smaller

    Posted
    kkellyp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had to replace broken Samsung S6 unexpectedly -- went with bigger-better-more, and regretting it now. This phone (with Otterbox, a necessity for me) is a little too large to fit in pockets, heavier, and doesn't fit my hand as well. I thought I'd like the curved edges but I do not, and am not thrilled with the pre-loaded apps, some of which use those curved edges for fly-out menus. I do love the camera, though haven't played much with its advanced features yet -- quality of photos so far is unexpectedly good -- but that doesn't outweigh the things I don't like. They are all personal preferences, however -- the phone does work well, takes great pics, and shows pics well on the larger screen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice upgrade

    Posted
    Lynne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased as a Black Friday upgrade from my galaxy S7. Even better quality pictures from this phone than my last, and my galaxy S7 did take pretty good pictures. Still getting use to absence of a physical home button. The home button is now on the screen. Only problem that I have had is due to the curved screen. I put a glass screen protector on it, but beware that some of the larger cases such as OtterBox and those like it will not work with the curved screen protector because it pops it off. I had to go with a thinner case. I suppose if you bought a case with screen protector included, you would have no problem, but I’m partial to the glass screen for clarity. Overall I really like my phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I bought 2

    Posted
    likes2stare
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wanted to rate them 3 1/2 Stars, but no option for 1/2 star. Great phones, that could have been 5 stars. Love the performance & features, screen, sound, camera, call quality, IP68 & wireless charging. Why is it 3 1/2 stars? I hate the curved screen edge. Distorts the image & at times, can be unresponsive to touch. Also reflects alot of light off the curve. Hopefully flat screen comes back. Also don't care for the "new" 18.5:9 aspect ratio. Bring back the 16:9 aspect ratio size phone. Next, I don't need or want Bixby & his button. Should have never happened. Last thing I hate is the price, but I guess, if you want to play, you got to pay. Fix these things and would be an easy 5 star phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    LocalMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was holding on to my Samsung Galaxy S5 for as long as possible but I had reached my phone's internal memory capacity and phone had been acting up. With this Samsung Galaxy S9+ it has enough memory to last another 5 years or better. Love the color, Purple. Finger scanner is fast and the sound is awesome. Was outside on patio and let my son watch Bubble Guppies on it, then I thought, "I better get my old phone or tablet for him to watch it and not my nice new phone, just in case (he's 18 months) but the sound didnt even compare, totally blew the other devices away. The price is what I struggled with but we have a business so we intent to write part of it off anyway as business expense. Glad I got it from Best Buy with the protection plan.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice phone, but i’m biased

    Posted
    cindercobra
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve always been an Apple person and if I had to choose between this phone or the iPhone X, i’d choose the iPhone X. Don’t get me wrong though because this seriously is a nice phone! During the time I had it, I especially liked how it had facial recognition to unlock the phone and a camera that could translate any foreign text that you let your camera detect to English, however I ended up returning it because I loved Apple so much that it felt wrong to be using a Samsung haha. Only thing I didn’t necessarily like about the Samsung Galaxy S9+ is that it is quite hard to swipe around on the screen. The screen isn’t very sensitive so you have to put some pressure onto your finger when swiping.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone

    Posted
    ScottLee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded from Galaxy S7 Edge, not because I needed to but because I got a good deal on this phone. While I'm not satisfied with the phone, I'm not sure it is THAT much better than what I had which was working just fine. There are a few new features that I like and the camera is definitely improved, however that are also some annoyances that I did not notice with the previous phone, such as the fingerprint scanner on the back of the phone which is convenient when you are holding the phone, especially with one hand, but I used the fingerprint scanner to unlock the S7 Edge while it was laying on my desk ... not possible with the new phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely happy with purchase!

    Posted
    Carebear24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had an extremely hard time trying to purchase something good without spending so much. I had purchased another headphone only for it to hurt my ears. I returned it and got this one. I'm happy I did! What I love is you can use these with the wire or use bluetooth. Of course you will need to charge it to use the bluetooth capabilities, but when that runs out you can always use the wire it comes with. My head is small and this fits just right. The sound is great for the price. I made sure to buy them on sale. The noise cancelling is pretty good. The passing around the ears hurt after a while but not as bad as others I've tried in the past. I am happy with my purchase! I've been using them for a few months now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wanted to rate it 3 1/2 Stars

    Posted
    likes2stare
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wanted to rate it 3 1/2 Stars, but no option for 1/2 star. Great phone, that could have been 5 stars. Love the performance & features, screen, sound, camera, call quality, IP68 & wireless charging. Why is it 3 1/2 stars? I hate the curved screen edge. Distorts the image & at times, can be unresponsive to touch. Also reflects alot of light off the curve. Hopefully flat screen comes back. Also don't care for the "new" 18.5:9 aspect ratio. Bring back the 16:9 aspect ratio size phone. Next, I don't need or want Bixby & his button. Should have never happened. Last thing I hate is the price, but I guess, if you want to play, you got to pay. Fix these things and would be an easy 5 star phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone I have owned in years

    Posted
    T1P2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a Samsung guy. Went from S5 to S9+. Old phone was great for years but dropped it one time too many. For me this S9+ is fast, beautiful bigger screen than S7 and S8 I looked at, easy to use, nice in hand for better grip, light to carry, great camera for my use. Best Buy transferred my info from my old S5 phone to new S9+ and setup my phone with Verizon network... for free! I saved at least $250 on phone alone, plus what I saved on tempered glass screen protectors and protective case over what Verizon charges, so at least $300 overall. Extremely happy with phone and Best Buy service and staff!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Like Samsung Phones

    Posted
    DebH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the third Samsung phone upgrade we have done. Really like their phones. There are a few software changes on the S9 that I'm not so keen about however. You used to be able to call from a text msg by swiping left or right but you can;t do that any longer. Now it takes three additional steps to make a call. Also, creating a new text msg requires that you look up the recipients every time and then select their cell number from their contact listing. A LOT more steps than in prior model. I give 5 stars for the product and it's durability but I would only give 3.5 stars for the actual software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than expected...

    Posted
    CarlM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had my dependable S5 since it came out, and it was a great phone.. But it was finally time to retire her. I previously purchased an S7 for my wife and was looking to go that route as it has all that I needed... Also was waiting for the note to come out.... However on Memorial Day weekend, BB, had an awesome $300 off sale for the S9 and S9+ so I couldn't resist that and jumped on it. All I can say is WOW.. This is the best phone I have owned.. I currently also have an iPhone 7+, and the S9+ blows it away !!!. The camera is as close to a professional camera as once can get in a phone, and I have had 0 issues with it...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great at everything except the phone function

    Posted
    Mrsjones
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from the Samsung Galaxy S7 Edge when there was a great deal going on and got my monthly bill to go down. New phones are usually better and have newer technology, but I must say that the phone function is the worst part of this phone. I've had several dropped calls in areas I had no issue on my old phone (same service provider) and even more frequently, the inability for others to hear me when using bluetooth in the car (same vehicle). I find it quite frustrating that a new device would perform much worse than an older version, especially for the high price they charge. I hope they can get this issue resolved and push out a fix soon.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good Pictures but terrible battery

    Posted
    ScarlettRose80
    • My Best Buy® MemberMember

    Picked up the phone on release date. A couple complaints. Best Buy didn't have enough screen protectors or cases for the stock they had. Desk help was great getting our upgrades done and transfers. Pictures look awesome and video quality is great. Stereo speakers and headphones are very nice. A couple bad parts about this phone so far is the battery and getting used to the curved edge. My note 5 lasted longer then this does. I barely use the phone during a 12 hour shift and get home with a 20% battery and that is on power save mode. You have to make sure to take a charger with you everywhere. If anyone has tips or good apps to help battery life comment and let me know.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    Jeremy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I upgraded from a Galaxy S7 Edge. This phone is a solid flagship phone with a beautiful screen and all the features I was looking for. My only gripe is that when on speakerphone I'm told that the mic is just not picking me up very well. I'm sure I'm not covering the mics, this just seems to be an issue on this model that carried over from the S8+ (which my girlfriend has) I had assumed that my girlfriend was blocking the mic on our calls, but now she said that the same thing has been happening since I upgraded. The color is more of an orange gold than the iPhone's rose gold.

    I would recommend this to a friend