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Customer Ratings & Reviews

Samsung - Galaxy S9+ 64GB - Lilac Purple (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2918 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
swiping
  • Rating: 4 out of 5 stars

    Nice phone, but i’m biased

    Posted
    cindercobra
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've always been an Apple person and if I had to choose between this phone or the iPhone X, i'd choose the iPhone X. Don't get me wrong though because this seriously is a nice phone! During the time I had it, I especially liked how it had facial recognition to unlock the phone and a camera that could translate any foreign text that you let your camera detect to English, however I ended up returning it because I loved Apple so much that it felt wrong to be using a Samsung haha. Only thing I didn't necessarily like about the Samsung Galaxy S9+ is that it is quite hard to swipe around on the screen. The screen isn't very sensitive so you have to put some pressure onto your finger when swiping.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Facial Recognition that Now Works Reliably

    Posted
    markmywords
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have had pretty much every version of S series smartphone. Every year they keep getting better and put the iPhone to shame. Apple has spent the last seven to eight years just trying to duplicate the features of the Android platform but are always behind in features comparatively speaking. This year's biggest noticeable improvement besides the standard camera and processor upgrades was the more reliable facial recognition system to unlock the phone. Prior models had to have ideal lighting and the percentage of time that was the case was less than 50%. This one has been able to do it successfully in 95% of real life cases. Much improved. The one negative is they went back to requiring a "swipe" of the finger instead of just a press for fingerprint identification because they turned the sensor sideways again. That feature was better on the S8.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Anniemac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have always been a fan of Samsung and this one is no exception. I couldn't get a Samsung the last time I upgraded so I went with a Motorola--NEVER AGAIN!!! Next time I will wait for the Samsung to come out and go with that. This phone does everything I need it to do and more. Crystal clear display, great pictures, clear speakers, lots of memory--which can be expanded with a SD card. It is so easy to use and configure--I just love it. And the Super Slow Mo feature on the camera is AWESOME!!! I recorded my grandson at his baseball game and it is really neat to watch it slow down when he swings the bat. It also has a Hyperlapse feature on it which is like watching something in fast forward. Too many cool features to name. The only thing I don't like is that you have to swipe up to get the back button to appear on the screen when you want to go back. But I can deal with that if it means I have all these other cool features. LOVE LOVE LOVE IT!!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    An honest review

    Posted
    Jonathon
    • My Best Buy® Elite Plus Member

    This is a much needed review for bestbuy as many many many of the ones posted 5 stars are from before the phone was released on March 16th 2018. I've had this phone for just over a month now, actually I got two one for me and my mother. So let's dive in The good: The phone is beautifully designed with a finger print lock that I love using, it is fast, and powerful. Skype looks brilliant on it and it can handle a lot of apps. Having the space for a memory card still is awesome. There's definitely not a better camera out there for sure. I can't dispute that. This could have been the best Samsung phone ever made and I've been using them since they made the ones that could flip in two directions to be able to text (prior to touch screens). But... THE BAD: I will start with the design... This is the the world's most fragile phone ever made. I had my phone for 6 hours dropped it in sand and it cracked the out side clear case. Seriously. It blows my mind that a 900.00 phone was sent out made this cheap. It didn't crack the main screen just the cosmetic part so I ordered a case for me and my mother. Hers came in today and literally while trying to put it on she dropped her phone on a carpeted floor and cracked the outside part as well. She has a s9 and I got the s9+. As for the screen and response alot of the things you will need to touch while surfing the web such as the x to close a screen will be located on the roll of the screen where it barely responds to touch. Very frustrating design and if you put a case on it, things get more frustrating. The cases for the phone also make the fingerprint log in almost useless. If you play games or surf a lot of websites this phones swipe motion does not respond well at all. Key pecking works fine but the swipe is just awful. So plan on doing the same motion about 5 times before it will respond. If your still going to get this version phone have a case ready prior or you will regret it. If you still have the s7 model keep it. This phone was made to be broken. It is more feeble then a 98 year old lactose intolerant and calcium deficient ladies bones.

    No, I would not recommend this to a friend