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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,590 reviews
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Don't drop it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So they curve the glass out to get an extra .000002 screen size and result is drop it say goodby. I went 10 years and dropped plenty of phones, never broke a screen. S8+ note 8 and now S9+ 3 broken screens, last samsung for me until they loose the curve

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything especially the camera and emojis

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade from S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open-box after black Friday so was a pretty good deal for me! Upgraded from Galaxy S7 and absolutely love the camera, speed, and battery life improvements on this! You can set up the facial and iris recognition, which are responsive and nice feature for quick unlocking. Would probably give 5 stars if the Bixby button was configurable for other short-cuts.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fastest phone I ever had and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the perfect starter phone for our 12 year old son. Plenty of memory for him to download games and more. We also got an app on our Note phones that sets permissions for his phone and shows us what he's doing. Also giving him the ability to communicate with us is wonderful. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good phone works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feautures awesome apps great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes excellent pictures. I’ve been very pleased with the voice clarity of phone calls. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    The phone is good, but the description was false

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought open-box, and while I was somewhat compensated for false claims that everything was included and the item was in "excellent condition" , I would warn people to always double check what you are getting. The phone itself is a strong flagship phone and at a good sale price it would be a great pickup as opposed to renting one from a provider.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone if you like speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I like the camera and screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera is just awesome, cool self emoji

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Competitive Price for Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features such as face recognition. Fast processing and long battery life. So far no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I like the quality of pictures loved.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. The camera is amazing. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone works good the camera is really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement for my Samsung Galaxy 7 Edge which had died. Went into Best Buy to purchase a Galaxy 7 or 8 and found an open box deal on the Galaxy 9! Could not pass it up at the price. I have had it for 5 months. No complaints. Still learning all the numerous features and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenominal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expandable storage, beautiful 4k display, headphone jack, full customization. If you are thinking of getting this phone, stop thinking and get it. The only negative about this phone is the battery life, but with the fast charging and optimizable battery usage, it's not a problem. Do your self a favor and get this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Good phone. Lots of bloat ware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome. Wish Samsung used pure Android, and got rid of bixby. Other than that the phone is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, hasn't given one bit of trouble. Though I wish Samsung would convert to a lightning cable type charger simply for convenience, as it's easier to insert, I would not trade this phone for anything besides a Note 9 (Larger version with pen). I couldn't ask for a better phone. Samsung = Win

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor and good camera. Standard device size (could have slightly bigger screen) but not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and was easy to set up. I was worried about getting an unlocked phone and then not getting phone updates, or having my data throttled. This has not happened at all! In a month I've already had 2 android updates, and I haven't noticed any issues with slow data. Very happy with this phone!

    I would recommend this to a friend