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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,590 reviews
  • Rated 5 out of 5 stars

    Exceeds expectations!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Apple to this Samsung S9 worried that it wouldn’t match up to the iPhone X however it has and then some! I had no idea that Samsung was producing such magnificent screens and the form factor fits perfectly in the hand with a sleek and ergonomical touch. Try it out, you’ll be extremely impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG>>>>>>>>

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this phone! However, since the most recent system update that occurred June 17, 2019, something screwy is going on while texting. As I am typing out my text, the cursor will sporadically move to the beginning of the message on its own. This is driving me nuts! Please, Samsung, put out a bug fix for this so I don't throw this phone through a window or something. Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Wish the gorilla glass was more durable. Overall good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works amazing good picture quality and does not freeze up at all. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Smartphond

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes does not update some apps, but the camera quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone, pretty fast and reliable it freezes sometimes but nowadays I think that's any phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I’ve ever had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an Apple IPhone fan for some time, I was disappointed when they eliminated the ability to unlock the phone with your fingers. This phone not only still accommodates what I wanted but I was very pleased with the fact that the pad was behind the phone making it easier to unlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are raising our grandson and this is the phone that he choose out of any.it was a little pricie for us but it does everything and he is very happy with it.i told him he is 14 so if it last until he gets a job then he buys the next one.i would like one but can’t afford the price at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good smart phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good smart phone work pretty good, battery last for days so far a.good item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on Black Friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase - the S9 phone is same shape and size as S8, but the camera shape in the back is different. Otherwise, the S9 specs are superior to S8 and I am very pleased with it so far. It works well with T-Mobile

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long but its a pretty nice phone and relatively easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Galaxy since the S4 and this is by far the best one yet. If you have the S8 I would wait until the S10 comes out before upgrading, upgrading from the S8 to the S9 isn't that much of an upgrade (besides the camera). The camera is IMHO the best new feature of this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a LG phone that was overheating and needed a new phone. I took advantage of the promotion to get $200 off an unlocked phone. Phone has a great signal, speedy processor and takes great photos (so far). I am on TMobile. One negative is the predictive text is not very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shhh...i got it for a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for a Christmas gift but i could help but try it out. After played around with it i quickly learned that i wanted one for myself but I'm still enjoying what i have for now. So i now have it tricked out for the ready gift and i hope it's as much fun for them as it is for me:o)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S9 is an excellent Android phone, with good overall features and ergonomics. It can be difficult to tap characters or boxes near the curved edges.....this definitely takes some getting used to. We purchased an "Open Box" unit, and feel that we got a good price in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9 Unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the phone for a week. I can hear it ring and hear the people talking to me without having to put on the speaker phone. This camera definitely works better than my previous Samsung phone. I love the fact that i can talk to my phone without having to press a button. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A well crafted device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a fast and easy to use device. Exemplary resolution. An overall good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked flagship phone for under $520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy S9 is very similar to my old galaxy S8 with a few improvements. Easy to upgrade from galaxy S8 with the Samsung Sync and their cable. Just make sure on many apps you login and save your status because not all your data will be moved over unless it's saved in the apps account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for everyone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for close to a year now. The Smart Switch app made it easy to transfer from my old phone with no problem. The camera is easy to use and has great quality. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooo Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace 9 yr old Samsung S6 Active when battery started leaking & no longer holding charge. I thought it was easiest phone to use; I was wrong. This S9 has 100% more available internal memory than old S6 & lots more tech abilities. Love it!

    I would recommend this to a friend