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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,590 reviews
  • Rated 5 out of 5 stars

    Good replacement for my S7 Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Edge was 2 years old and getting slow. I decided to upgrade and am happy I did. The new phone works great, data and preferences transferred easily, and it's easier to use than the Edge because holding it from the edges doesn't accidentally trigger actions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good basic smartphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as our first smart phones. We've had flip phones for years...A LOT of years. These are big enough without being too bulky. Like the variety of features and the ease of setting them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S9..I Find the screen is way more clear than the S8 that I had... This is one of the first things I said the Samsung representative. I don’t normally notice those things right away. I like the size of the phone, and Love..Love the purple color..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have only had it for couple of days, but I absolutely love this phone. The phone is very stylish and is one of the best Samsung's I have used till date (having used every S series Samsung phone). It slim and sleek design is very beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Samsung alway is better for produc & price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use my cell it has a good battery, very good photos

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    The best camera and functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use, cretive functions the best camera... good battery and great look

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast speed and camera. Still learning it but works great with my watch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the phone for the last couple of months. So far have loved it.I am a Android fan, and was earlier having S6 phone, over time they become slow so hence needed to get the new one. And am not disappointed with my decision, It is fantastic,

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Very good samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had samsung phones for years, so this one was very easy for me to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life but costly. What is Samsung tryung to achieve with Bixby???

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a smartphone works great on this phone. Only downside to me personally was the always on display not being very detailed on incoming messages or able to tap to activate. Edge lighting notifications is finicky and did not work properly with all apps like Android messages or Allo

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great cell phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, camera is great. Bought for my son and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of galaxy phones. This one is just as good as previous. However, it seems the signal isnt as good. I seem to have more trouble with this one as far as signal compared to previous ones. Also, not a fan off the curved edges. The screen protectors you can get kind of cut off the sides. But all in all, it's a great phone. Fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Phone That Does Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, It was priced under $600 . So much to learn and it's simple. Pictures/videos are crystal clear. Sound is awesome . I left the I-phone for the Samsung Galaxy 9 and don't regret it. It does more than I wanted and that is why I am still learning.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone good camera nice pictures a lot of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a year ago and it just started to have issues. I cannot hear when on phone calls unless the phone is on speaker which sucks but overall everything else works perfectly and I really enjoy this phone. I am looking to get it repaired so I will not have to get a new or different phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So Far So Good Kinda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to this phone from my Blackberry Priv and the phone is working like a champ except for one thing that is extremely troubling. That is email. In the past when I reviewed my email on the phone, I could delete the email from my phone but still leave it in my server inbox. This phone, no matter how I tried to set it up, does not allow me to do that. Doing it this way allowed me to not clutter my phone with old email but only look at the new email as it came in. Later on when at my computer I could review and reply intelligently instead of using the micro keyboards on the phone. I'll try again some day, but I am not looking so happy about the prospect. Below I had to select whether or not I would recommend and the answer truly is based on what the friend is looking for so don't go hog wild because I said Yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast and great Samsung skins. If you don't want a giant phone this is for you. Samsung has a lot to offer like Samsung Pay (you get points using this like free gift cards), photo gallery, etc. Phone has good weight feeling premium in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye bye iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, ridiculous camera, and let's not forget.. NOT APPLE. The last samsung phone I owned was the s7 and needles to say this is better by leaps and bounds. Only thing better than the S9.. is the s9 paired with the new galaxy watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for an Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the S9 from an S5 so I was pleasantly surprised by the quality and ease of use. The folks at Best Buy made sure it was completely ready to go when I left the store. I'm very happy with the phone and the service I received.

    I would recommend this to a friend