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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,590 reviews
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really had any issues, no glaringly weaknesses. I ended up switched to iPhone but truth be told, I never had any issues with it. One thing to be aware of though is the screen is pretty brittle. I'm generally really careful but I cracked the screen. I suppose it was the case's fault but eh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my S9 for a couple of weeks but so far it works great and as advertised. I have not had any issues to date. Was a breeze to set up and since this is my 3rd Galaxy phone, I have had no issues getting used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have an iPhone as my only smartphone. Never really saw a need for another phone. I got this for my daughter and, honestly, not bad. I have played around with it too get a feel and so far so good. I may switch myself. There is a learning curve and it will take time to get used to if you only had an iPhone like me but nowhere near as bad as I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unlocked phone for its flexibility of choosing carrier

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Phone is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and battery last long. Than to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone switching from iphone to samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nice experience with camera in samsung galaxy s9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at that price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the S9 at the Black Friday price. Using Samsung Pay has been very convenient at terminals that don't support NFC. I wish the battery life were a little better, but at the price I got it for, I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone but battery could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the pictures. Finger scanner is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for a couple of weeks, but, so far, so good. I had an older Galaxy before this, so I was used to Android, but the operating system is very intuitive in my opinion. I would definitely recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to buying the Samsung "cheapies", around $80 and decided to upgrade to a better phone. Unfortunately I found it to be no better than the less expensive version. Actually not as good. This S9 continually changes my settings, hard to find something I was doing just seconds earlier. I don't recommend this phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one of these and my sister needed to upgrade. The phone itself is awesome! Just pulled the SIM Card from the old phone, put into the new one, ran the smart switch program and it was set up. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cheaper phone, since my old one died and before starting using it, I view some reviews and decided to up grade to the Galaxy 9 and couldn't be happier, great phone, friendly user and lots of features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great model

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and this had the options rhat I wanted without paying an extreme price. Almost a year of using and so far still discovering new features on the phone. No issues. Satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 3 out of 5 stars

    Not as good as my loo at one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the Bixby addition on this phone & since the glass cover curves around, you have to be very precise where you tap on an icon, or it goes straight to Bixby. I have been happy with Google so haven't wanted to take the time to le as rn Bixby.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly, excellent camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra light, love the gold-colored sleek type phone - very trendy. There are so many feature to discover and it amazes me every time i discover something new that I can do with it. Truly, the possibilities are endless.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It's sleek, looks really fancy and the 64gb works for me. It won't work for someone who takes a lot of pics / games. But for me, it works really well. I'm glad I have this phone. Of course it's not the best, but it's simple, easy to use and still looks great. Go buy one if you get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has everything i want on a phone. Nice camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do not get a bigger phone than this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went to a cell phone store and figured out that the largest screen I can use one-handed is 5.8 inches (and my hands are quite large). The S9 has this exact screen size and is therefore very comfortable to use. I do not recommend any of the more expensive phones that have bigger screens - they are bigger, and therefore worse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is good, last all day with a lot of use. Pictures are good. Screen resolution is good. Processing speed seems good. Haven't had it but a couple of weeks, but I'm hopeful it will stand the test of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, I like that it came with usb, liked medical scanning, didn't like infinity screen don't see the point seems it is easier to make it break, don't like the tempered glass accessory, it makes it so my touch isn't registered so have to do without this accessory 100% do not recommend this accessory. Do like blue light filter.

    I would recommend this to a friend