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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,590 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my phone for a month now. Great picture quality and features. It quickly charges and has great battery life. It fits well in my hand and in my pocket. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need for a smart phone. Great display and sound. Remains fast and seems more reliable than any prior cellphone owned. Continuing to learn more about what this device can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacemnt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone as a replacement to a lost one and BB had the best cost. Process was straight forward. I had to go to the carrier store to activate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, easy to set up and it activated itself with my SIM and it is a very cool color. It seems to load fast. I do not know the battery life for me yet, but I am liking it as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone with a case and it has been amazing. I'm able to put the screen in split mode to do two things at once. The display itself is just beautiful to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new galaxy s9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. Best one yet, not to heavy, not too small, just right and the color is awesome, love my new phone, now all I have to do is play with all the extras on it. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone better than ANY IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over from IPHONE, NEVER LOOKING BACK. The phone is excellent what researching the internet claims it is. My wife loves the phone and says its one of the best Christmas gifts ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like My New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new Samsung S9 phone. There are still some things that I haven't figured out yet, but it shouldn't be too difficult to do. And I got a really good deal on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box and had no issues with it at all. Still had the Samsung warranty and I opted for geek squad protection. Note. Best buy can only fix Iphone's on site. They only have 5 stores that can fix the Galaxy and they are all in the middle of no where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great smart phone from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wanted to update her existing Samsung smart phone and Galaxy S9 was a natural choice. Our recent purchase boasts great looks, cutting edge technology all at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents - their first smart phone. Phone works great and they seem to be catching on quickly. Unlocked seemed to have fewer pre-loaded apps and less complication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blue color.It has big screen but easy to hold and carry in jeans pocket. It's light weight. Enjoying wirelss fast charging feature. Very happy and satisfied with the purchse.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    Not up to standard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good phone , screen is great , picture is great , but had a few problem that was known by Samsung as per the forums and never got a fix ( screen froze having to re-start de phone) luckily the offer $550 for trade In

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for calls, music, audiobooks, GPS ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers for use with streaming books and audio, very nice display for photos. Great connectivity with USB for downloading files, and with 3.5 mm jack for connecting to speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vs s9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usable features day to day I'm not saying anything different than the S9+. I bought my husband this S9 I got the S9 Plus and I wish I could just went ahead and saved the $150 difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of Samsung's best phones to date! I have been using them from the S2 and have always loved them. The camera gets a great improvement along with a few other redesigned features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Always been a fan of Samsung phones this model haven't put my down either. Been a Samsung phone user from almost 10 yrs now tried various version and been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Samsung phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung cell phones! Best Buy had the best price over cell phone company so we bought it as an unlocked phone and then took it over to our carrier to activate it for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, but treat yourself to the S9+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do it again, I would have spend the extra money for the S9+. After using the phone for an extended period and comparing it to my wife's S9+, I think she made the better buy. Larger screen and better processor win out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsumg Galaxy 9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say best phone ever. Easy to use. Tons of memory. Water proof. I can go into Best Buy & they've helped me set my accounts. Love, Love!

    I would recommend this to a friend