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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,590 reviews
  • Rated 5 out of 5 stars

    Beautiful Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Black Friday shopping, and what a deal on a Samsung s9! Best Buy staff were very patient and helpful, even tho it was probably the craziest shopping day- thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my newest smart phone upgrade. The Samsung s9 has more memory and features making it worthwhile. Easy to restore all features and data from old phone with sim card and PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the S9 from my galaxy s7 and it was well worth it. The display is amazing and with the polished new software, the phone is responsive and smooth as can be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for someone new to latest smartphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S3 so am still adjusting but LOVE the various features. If you are upgrading as I did, recommend you take your time to set up so you take advantage of all it offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an outstanding smartphone. Top notch camera captures excellent pictures even in low light. Filters make photos even better. Storage can be easily upgrade up to 200+ GB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would give it 5, but mine had minor scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this under Open-Box Excellent and it came with a lot of small scratches but since they aren't noticeable with the screen protector or case, didn't mind it and kept the product. Overall, love the phone and color (lilac purple) since I made the switch from iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to covid the purchasing process was painful at the store and there wasn't exactly what I needed however we made this phone work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge step forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an absolute powerhouse. With quick processing speed, sleek UI, and a powerful camera that works in every occasion, the S9 is steps above the previous releases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, even though several version have come out after this model, this phone still does great. perfect size and curved screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kid LOVES this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone that my kid has attached the pop socket, which she loves so much. While it took a lot to get her to relinquish her S7, she's very pleased with her upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a forever phone. never had an issue with battery or any other thing. if I changed to a newest version it was because i decided, never because I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price plus Samsung Cash back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a good price and Samsung was offering 30% cash back so I jumped on it. I have this for myself and it is nice so I decided to get this as a Christmas gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love all Samsung Galaxies series thats why i bought the S9 for my daughter. She loves it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 Gold Sunrise

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone so much. Unfortunately I had cancel my geek squad and the phone had somehow got water in it. And eventually died out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was with Samsung for a long time than I went to iPhone x my first time within a year having trouble then switched back to Samsung this phone is very simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a much older Samsung phone. BB had a great deal and was able to get everything transferred on spot. Phone is my old phone which I loved and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Perfect Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You see everything you paid for compared to those other phones and this is my first flag ship phone and first Samsung. Now and forever I'll stick with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unlocked phone for our Son as a gift. Picked up a new Sim Card and he was on Verizon network without any issues. Great quality and outstanding speed....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My brother loved it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to price match with Amazon and I got it for such a good deal! Didn't order off Amazon in time for it to arrive before Christmas so this was such great news.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This smart phone is a genuine step up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging, a terrific picture taking capability, and finger print security within an attractive, perfectly sized body have made me a very satisfied customer.

    I would recommend this to a friend