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Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,590 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved everything about this phone. I used it until it literally would not turn on anymore and I had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experiencing this new phone and still learning all of the advantages of owning this phone! Always recommend this phone when someone wants to upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I've figured out on my new phone, I like it. I was trying to find something small so I could carry it in my pocket...and this does..barely. It's sleek and has excellent screen quality. I still have a lot to learn, as I'm not a techy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable phone. I just wish battery life was better. Picked this up for $350 at an open-box discount and it was still new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung unlocked s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just took my Sims card out of my old tracfone. Powered on. My minutes showed up. Easily transferred data from old phone to new phone. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic all around device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior experience with smartphones has been with iPhones. The wide range of custom settings on the Galaxy S9 allows far, far more personalized experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this phone very long, but so far I am enjoying it. I was surprised to learn that both front & back of phone is glass and can crack. Also the fact that the battery is internal. I came from a Galaxy S5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased galaxy s9. Service was good and priced well below Sprint's full purchase price. Highly recommend checking here before purchasing through carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE ... TAKES GREAT PHOTOS AND HASLOTS OF STORAGE SPACE FOR PHOTOS AND MUSIC ... LIKE SAMSUNG PRODUCTS IN GENERAL ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is great. Love the new figures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 9 has so many upgrades. I like the camera when they see your face your in no codes. Like the when the phone rings it has some time of color picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this phone after years with a moto G and she has no complaints whatsoever. We bought it in the black friday deal, so it was a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It works for what i meed. I love the customization and the creek savers. Hands down i easily see myself getting another galaxy down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed upgrade from the old Samsung that I had. Does the job, no problems at all. Samsung is s very reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone. Perfect size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Perfect size. Plenty of storage for pics, videos, etc... It was a bit slippery to handle but a case took care of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new phone and was tired with IOS. This worked perfectly since it was not latest most expensive, but had all the features we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really love phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with phone. A little upset with salesman. He promised me he transferred everything and of course he didn't. He did not take time to help me or show anything. Learning on my own..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome, cant complain about anything with SG9. Second time purchasing a unlock phone. Wife is Happy about it. Will purchase from BB again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the s8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purshed the Samsung Galaxy s9 because my s8 broke and received a giftcard to have it replaced. So far it it much better than my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipping was next day and setup was easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast, setup easy. Phone working very well. Verizon did have a $40 surcharge as some sort of retribution for not purchasing from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has done everything that I need it to do. It was nice that the Best Buy rep transferred all my apps over from old phone for me too.

    I would recommend this to a friend