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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 196 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Galaxy SmartTag2's ease of use and overall performance. Many appreciate its accuracy, battery life, tracking capabilities, and simple setup. While the range and size are generally well-received, some users have noted concerns about the sound volume and connectivity, and a few have mentioned the update frequency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 196 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Addition to find my valuables.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is working fine. I love the price point. I will update once i get the first glimpse of the actual battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well, good alternative to tile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacable batterys are best feature. Hopefully androids find it network will mature like the apple network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customers serviceshe walked with me to make sure my items wes right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for Samsung users,......same as Apple tags, i guess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should and is easy to configure. It has additional location features on cell phones that support UWB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manufacturer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up unlike other products sold on internet that don't even work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little tags!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little locater setup. You can share tage location with others. You can look at the travel log for each one. With the Best Buy bucks i earned for buying from Best Buy, brought this 4 pack down to a $7 purchase, so while i haven't found any negatives yet, the cost will keep the 5 stars up for a little while. My wife would have never found her keys recently, had she not attached one of these tags to her keys. It was a life saver that day.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they are lightweight. I bought the four-pack because I have four kids. I was able to hide each one inside their backpacks so that they wouldn't be tempted to play with them. They are easy to set up, and you can name them. Three out of the four updated to display their current location. One displayed that it was at my home address all day when clearly it was in my daughter's backpack at school. I know because I work from home and my daughter is in elementary. Although the others updated regularly, it took several minutes to update the location.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JenSand, thank you for taking time out of your day to share your experience with the Samsung Galaxy SmartTag2. We are so happy to hear this device has been successful in giving you peace of mind with your children on their way to and from school and throughout the day with their location. We are always happy to assist our customers with any aspect of their device that is not operating as intended or expected. If you have already ensured that the device has battery power and connected through Bluetooth to your device, please reach out to the Samsung Support Team for further assistance to ensure your Galaxy SmartTag2 operates as intended. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Has been accurate each occurence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMARTTAG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO INSTALL AND BEST PRICE ON THE MARKET, GOOD CHOISE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used all 4 on a recent trip to Maryland. they worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one hooked to my dogs collar so i know where he is at all times. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for elderly people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our elderly mom who forget things easily. Other than finding her keys and phone easily, now we are able to locate her location when she drive and have a peace of mind if she made it home safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart tags

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these, these keep track of my stuff. When i loose my phone they find that to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great product. Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Terrible and incompetent customer service. They extended my delivery date by 14 days when they said I'd get it next day. So I canceled the order BEFORE it shipped .. and they still shipped it anyway. I had to go through a hassle to return the product .. and I am STILL waiting for the refund. I wouldn't go through this again. So while what I bought from Best Buy was excellent .. I sent it back and got the same product same day from Amazon. If I'm not paying cash .. I wouldn't buy anything from this store again because they showed that they do not care about their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Snart tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is small, easy to setup, and easy to carry. The Tile app is also easy to use, and the instructions come in the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smarttag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General operation, perfect in 3 of the 4 that I bought, 1 does not work even though I replaced the battery, one con that the store did not inform me is that they only work with Samsung equipment and not with any Android device, as they did tell me.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Aitd accurate but sometimes a little slow on refreshing yhe location. Great price at 4 for $75

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but not so great battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took these on an international trip. Worked great, battery life only about 3 months. Would be great if the batteries were rechargeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic tracking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works great, I can tracking anything anywhere. The Ultra band tech helps you get regular updates. Left my car at the airport for 3 weeks and was able to see it was still there and find out when I got back.

    I would recommend this to a friend
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