Customer Ratings & Reviews
- Model:
- EI-T5600BBEGUS
- SKU:
- 6564048
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Galaxy SmartTag2's ease of use and overall performance. Many appreciate its accuracy, battery life, tracking capabilities, and simple setup. While the range and size are generally well-received, some users have noted concerns about the sound volume and connectivity, and a few have mentioned the update frequency.
This summary was generated by AI based on customer reviews.
The best smsung tracker ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tracker is amazing it notifies you when left behind and you can even track it when you lost. You can set it to lost mode and no one else can set it up. I love it.
I would recommend this to a friendGood item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up and use. Haven't gotten to use yet, but so far so good
I would recommend this to a friendSimple, effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, app is straigtforward while still retaining diverse functions. Double click to find phone and smartthings interactions is simply splended.
I would recommend this to a friendGalaxy tag
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but the radius of the tag is small. I may need to play with the setting to make it bigger. But i like that it connect to my other devices
I would recommend this to a friendBrand response from Samsung
Posted .Greetings MACKENZIE, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. The SmartTag2 is not limited by distance per se. These advanced trackers, attachable to almost any item, can be easily located via the SmartThings app without incurring additional costs for basic tracking services. These devices are designed to work seamlessly with Galaxy phones and tablets equipped with the latest SmartThings app version. A single device can manage up to 200 SmartTags, though wireless communication limits may restrict simultaneous connections. It's important to note that each item can only be associated with one SmartTag at a time. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. You do not have to be within a designated distance from your SmartTag2 in order to be able to track your belongings. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Not compatible with all android devices.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with any device other than a Samsung device. This is not clear from the listing. It will not work with apple (obviously) but also not other android devices, like the Google pixel. I bought this as androids answer to the airtag. It is not that solution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Landers, thanks for taking the time to share your experience with using the Samsung Galaxy SmartTag2. We value your feedback as we strive to improve the design and functionality of our product line. You are correct, the SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Good purchase overall!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 Samsung tags. However, I haven't had the opportunity to use them yet. Nevertheless, when trying to pair them with my phone, it was not an easy task, especially for the first unit. The 2nd unit was much easier to connect and set up for use.
I would recommend this to a friendSmart tag 2 Rocks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the galaxy tag 2 you can track it on live map and also ring it if you cant find it.
I would recommend this to a friendsmart tags are neat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like it should. removable battery is a total plus! needs it's own bit of software to DL, but at least it's free.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tracker I'm probably going to get another one! Location updates frequently and it supports UWB to help me easily find it's precise location.
I would recommend this to a friendHELP IS NEEDED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to setup. Instructions are confusing and very small print like the writer does not want you to be able to read and set up the devise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day CharlesV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy SmartTag2. We value your honesty as we improve the design and functionality of our product line. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. If you have any questions or if you would like to share any other feedback with us after reviewing the resources shared, do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra
worth getting for peace of mind
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is just onenof those items thats better to have and not need, than to find yourself in one of those positions where you need it and don't have it
I would recommend this to a friendGood upgrade from the original
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected ibhad tbe original and works just the same
I would recommend this to a friend4 pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect . But batteries bout dead out the box lol.
I would recommend this to a friendNot Recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying these new tags. They were not as good as the old tags i had bought. The ringer to these are not very loud, even when you put the sound on the highest level. A few times i have misplaced my keys and wallet and after ringing them, i could not find them because they were under 2 thin garments. The garments were not thick enough to have covered the sound, but it did. My old ones had a loud alarm, i could hear them even if my wallet was dug under my thick blanket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MDee, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to reach out to Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here for you! Thank you for being a treasured Samsung customer. - Debra
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to keep track of you keys. Find them all the time
I would recommend this to a friend- Cons mentioned:Sound
OK if you are standing on top of it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't loud enough, when you are trying to find it. Also had difficulty pairing it with my phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TracyR, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. We would be more than happy to assist you with what you may be experiencing with your Galaxy SmartTag2, but we need a bit more information than we currently have available before we can do so. Feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
DEFINITELY RECCOMEND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so convenient, definitely recommended if it lost or forgotten
I would recommend this to a friendGood for forgetfulness, especially for keys
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not many choices besides Tile for non-iPhones. Purchased for my son so he can find the car keys when he misplaces them, again. The built in ring is a money saver feature. No need to purchase an additional item.
I would recommend this to a friendSamsung SmartTag 2 set of 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were easy to pair with my Samsung smartphone. I'm looking forward to using them. Also, the Best Buy online price was bettet than the Samsung price.
I would recommend this to a friendFunctions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SmartTag has capabilities as advertised and described
I would recommend this to a friend