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Customer Ratings & Reviews

Model:
EI-T5600BBEGUS
SKU:
6564048
Your price for this item is $23.99
The comparable value price is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 808 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Galaxy SmartTag2's ease of use and overall performance. Many appreciate its accuracy, battery life, tracking capabilities, and simple setup. While the range and size are generally well-received, some users have noted concerns about the sound volume and connectivity, and a few have mentioned the update frequency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 808 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Doesn't work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it to tell us that it ever leaves our house with my wife's newer Galaxy. Works a little bit with my son's older Galaxy, but poorly. Junk. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JeffL, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy SmartTag2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. We would be more than happy to assist you with what you may be experiencing with your device, but we need a few more details before we can do so. Please feel free to contact Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool. Works great. Durable and useful for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartag2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to order was easy, the setup at the phone just in a minute, the only problem was the time delivery my smartag2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for tracking my luggage and cellphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android tag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful but not specific enough. Need to know exactly where my husband is located.

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 3 out of 5 stars

    Not so smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beeping constantly. Not so smart NEEDS AN UPDATE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at great price!! Very fast shipping item to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tracking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the product it is still doing what i purchased them for and woild buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter she installed it in my grandson coat good idea

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some what good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would work more like a gps tracker. It only works off of other Samsung devices if near by to give location or to track.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Jibaty, thanks for taking the opportunity to share your experience with using the Samsung Galaxy SmartTag2. These advanced trackers, attachable to any item, can be easily located via the SmartThings app without incurring additional costs for basic tracking services. These devices are designed to work seamlessly with Galaxy phones and tablets equipped with the latest SmartThings app version. A single device can manage up to 200 SmartTags, though wireless communication limits may restrict simultaneous connections. It's important to note that each item can only be associated with one SmartTag at a time. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share any other feedback with us or if you have any questions, feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, highly recommend. It tracks my luggage with precision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to purchase electronic s and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find my keys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to, chime to find is nice and loud

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Tag outshines AirTag

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Tag outshines AirTag: superior features & value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great i love them!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set them up to find my keys! Love them. I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment! I am a Samsung man!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tag!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my keys and never will I lose them thanks to the tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung forever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product depending on your need and knowing how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung SmartTag2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung SmartTag2 works as promised. It didn't always give a good location, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy SmartTag2 - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good product!!! Working fine for Travel case.

    I would recommend this to a friend