Customer Ratings & Reviews
- Model:
- EI-T5600BWEGUS
- SKU:
- 6564050
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Galaxy SmartTag2's ease of use and overall performance. Many appreciate its accuracy, battery life, tracking capabilities, and simple setup. While the range and size are generally well-received, some users have noted concerns about the sound volume and connectivity, and a few have mentioned the update frequency.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great air tag. Works well to find your luggage. Smarthings App is already on your Samsung phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Galaxy Smartag2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Smartag2 to track my luggage while traveling but found out while testing it that it only covers a short distance otherwise a great choice for tracking miss place keys and other items. Easy to configure and use. I would not recommend this item for tracking luggages.
No, I would not recommend this to a friend - Pros mentioned:Accuracy
Awesome small gadget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient for tracking important items. I got 6 and im happy with the accuracy. All of them working flawless. The only cons is only work with Samsung phones.
I would recommend this to a friend Get Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Smart Tag was easy to connect with my phone and the tracking function works great. It was a great price also.
I would recommend this to a friendLuggage tracker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work just fine as a luggage tracker. Haven't used for anything else.
I would recommend this to a friend- Cons mentioned:Update frequency
Useless Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Zero updates in 5... 6... 7 hours! Multiple times, multiple days. "Last updated 45 mimutes ago" is a common message that just stacks until youre half a day or more until the next update. This thing is actually useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha KyleL, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy SmartTag2. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Hard Pass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is works only if you are within 50 ft of the tag. There is no gps map functionality. The description from Samsung is very vague at best. If you want to use it in the house to find your missed place keys it's a workable, but expensive option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations AngieDD, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy SmartTag2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
Not with all Samsung phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has anyone been able to get these to work with the S23 Ultra? Samaung hasnt been able to help (yet).
No, I would not recommend this to a friend