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Customer Ratings & Reviews

$159.99
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Comp. Value: $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3029 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Galaxy Tab A9+ 11" for its overall performance, screen size and ease of use. Many users also appreciate the battery life and speed of the tablet. Some customers have reported issues with connectivity and charging, while others feel the RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,029 reviews
  • Rated 3 out of 5 stars

    It’s No iPad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no iPad. The UI is crap and the accessories are crap but I needed it to test an app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this tablet is terrible. I feel it's extremely slow at times

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good while it lasted!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it since march, tried to charge it, nothing! $118 down the drain!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the tablet for a short while and it already wont turn on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what ya pay for….

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you really really need a cheap tablet. I would save my money. Bogs down with regular updates after about a month. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha BenjaminM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design as well as the functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your phone or tablet; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. The Device Care feature on your device is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" to learn more. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Def not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ipad as a birthday present for my lil sister and not even a week later the ipad was shutting off on its own so i went to the store to see if i could get a refund and they said i couldn’t because its been more than 2 weeks that I purchased

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy A9+ can’t find me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself was fine, except the GPS functionality was nonexistent. This was important for my work, so unfortunately the tablet did not meet my needs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    out the box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out of the box it had about a two percent charge. Plugged in the charger overnight with no increase in charge. Reinserted charger with same result.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies too easy but tablet operation is great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings JeremyG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Tab A9+ has a long-lasting 7,040 mAh battery that can allow you to browse, stream, and play for hours. If you're experiencing less than optimal battery life from your Tab A9+, take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to learn how you can maximize your battery life. Let us know if you have any questions for us afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Very nice but stopped working?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. Not sure what happened, I had it plugged in, fell asleep, woke up, and it wouldnt turn on. Super sad I work really busy hours so I just never made it in to fix or exchange it. Really nice material but yeah, if yours works I'd recommend it!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disapointed in samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect to the internet well at all. super glitchy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks keeps freezing up and everything not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just get an old ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's average. Nothing to amaze. Plastic feel, bad display.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet I bought is a piece of crap

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops charging after about 2 months old and I can't turn it back into Samsung because I don't have the serial number because it won't turn on and because I didn't keep the box who keeps the box so basically anything for Best buy are pieces of crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet made it 7 months and now only half the screen shows. Best buy will not honor MFG warranty. Will not buy Any electronics from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Bestbuysucks, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your tablet. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Android pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like, was not user friendly do not buy no good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuttering performance when trying to run more demanding apps, overall ran rather poorly for me. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with needed apps and very slow. Got an apple product instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life is short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesnt last long at all. In a short period of time, less than 2 hours it has to be plugged in down to down to 60%. Without using power sucking aps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JulieD, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time available, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to learn a wealth of information to help optimize you Galaxy battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Ease of use, Screen size

    Rated 5 out of 5 stars

    The perfect lap top alternative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is excellent!! It's quick, easy to operate and is perfect size!! While I spent a little more buying new as opposed to "reconditioned" on other sites, it was money well spent. I use it primarily to stream internet radio for work and a full charge will last the full 40-hour work week.

    I would recommend this to a friend