Customer Ratings & Reviews
- Model:
- SM-X210NZSAXAR
- SKU:
- 10917276
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came scratched and in the wrong color not to happy
No, I would not recommend this to a friendBig screen small price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an entry level tablet and someone who doesn’t do much on the device at once it is a great buy ! Minimal tasks though it is very sluggish when you try to do too many things at once. However if you need something inexpensive that has a beautiful display to watch content on great buy
I would recommend this to a friendBrand response from Samsung
Posted .Hello NoahB, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. We realize that transitioning to new devices can sometimes feel a bit overwhelming. We have a wealth of resources to help our customers make the transition as seamless as possible. We currently offer device manuals, software updates, interactive simulators, and video tutorials online. Feel free to check out those resources when you have the opportunity available. If you would like to share additional feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet made it 7 months and now only half the screen shows. Best buy will not honor MFG warranty. Will not buy Any electronics from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Bestbuysucks, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your tablet. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
TRASH!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed in this tablet. It's slow and it keeps kicking me off of wifi. Whenever i go on youttube and click on a video, it takes forever to start (just a circle going round and round) or sometimes it starts right away then buffers. I had a fire tablet prior that did not do this so i know its this tablet. I regret my purchase and i missed the return deadline. Wasted my money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bunny, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing with your tablet's connectivity. Let us know if you have any questions afterward or if you'd like further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra
You get what ya pay for….
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you really really need a cheap tablet. I would save my money. Bogs down with regular updates after about a month. You get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha BenjaminM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design as well as the functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your phone or tablet; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. The Device Care feature on your device is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" to learn more. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
Tablet I bought is a piece of crap
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stops charging after about 2 months old and I can't turn it back into Samsung because I don't have the serial number because it won't turn on and because I didn't keep the box who keeps the box so basically anything for Best buy are pieces of crap
No, I would not recommend this to a friendDon't buy, Apparently this is common. Search it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working a week after it was non returnable. I think I'm fukd.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If all you need to do is watch youtube and play games, this might be okay. I’m really disappointed that Samsung disabled the ability to use this as a second monitor for a laptop. The battery life, touchscreen sensitivity, responsiveness, and user interface are frustratingly bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Louc, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your tablet. Feel free to reach out to Support after reviewing the resources provided if you have any questions for us or if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
virus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tablet has a virus fraud detected have to return to store
No, I would not recommend this to a friendDont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst samsung item i have ever bought...it turns off and on randomly...it freezes,,,it does not charge sometimes...its worthless! 200,00 for crap
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Samantha, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet unexpectedly powers off," "Samsung phone or tablet freezes and crashes," and "Galaxy phone or tablet will not charge" to help resolve what you have described o be experiencing with your device. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
A9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When buying bought this tablet, i did not find an EIN number to match my plan. Therefore, i am returning it for a refund of the cost. I never was able to see it work or use it. Looks neat, but has many takebacks and drawbacks, sometimes the battery is not that best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha CarlosFuertes, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. The advertised Galaxy Tab A9+ is a Wi-Fi enabled device that lacks cellular connectivity. It is fully functional while in the presence of a steady Wi-Fi signal. If you're experiencing less than ideal battery life, feel free to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you would like any further assistance after reviewing the resources shared, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra
DO NOT BUY!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tablet in March and it stopped working in July.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JonathanV, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Best Buys mistake.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See letter to Richfield home office. The letter tells the story.and
No, I would not recommend this to a friendNope not for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money Samsung tablets you need to pay for a higher tier to enjoy it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations 1111, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your tablet, but we need more details before we can do so. Please reach out to Support at your earliest convenience if you would like any further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Low quality pictures
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is probably best for kids for youtube or games. But for work or pictures or videos it sucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your feedback on the Galaxy Tab A9+, Felipe. The Camera app on your Galaxy tablet offers a diverse range of shooting modes designed to enhance your photography and videography experience. Key modes include Portrait and Photo for capturing selfies and group photos, Single Take for obtaining multiple shots simultaneously, Food mode for detailed close-ups of your meals, and Hyperlapse mode for creating captivating timelapse videos. These features make it simple and enjoyable to capture moments in various contexts, ensuring that you can always find the right setting for your needs. We recommend checking out our article "Use the Camera app on your Galaxy tablet" to explore the camera modes available on your tablet. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin
Won't charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted only 2 months. Now it wont charge. We tried all types of chargers which work on all our other electonics.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there DavidF, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Thin and sleek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this for my niece to assist with homework. I thought the box was a little light when i picked it up - i found out why when i opened it. The tablet is thin and sleek - unexpected as i have another Samsung and its thicker than this one. It was easy to set up and start using. Make sure you get a case as this seems light and thin enough to slide out your hands.
I would recommend this to a friendTablet screen size and weight are just right.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to be able to access both email accounts, conduct web research plus play games on a portable unit. The only personal negatives are I'm unable to perform email functions as easily as on regular computer and challenged in finding the correct button for settings (volume) due to poor eyesight. It's a great weight and size especially for the elderly. Need to turn off when not in use to prolong batery life.
I would recommend this to a friendTablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product given as a gift. Does all internet needs.
I would recommend this to a friend