Customer Ratings & Reviews

Aloha Stephanie, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

Good day ShafiAzizi, thank you for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Tab A9+ Kids Edition. Anyone can use the advertised Galaxy Tab A9+ Kids Edition as a regular tablet by accessing the parent-controlled settings to enable full functionality, including browsers, communications, and other apps, and to customize the Kids Space environment. Its hardware and performance are the same as the standard model, allowing for multitasking, content creation, and a desktop-like experience with Samsung DeX. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Support at your leisure. Thanks for choosing Samsung! - Debra

Salutations AmaniM, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Crayo-pen that is included with the Galaxy Tab A9+ Kids Edition allows you to write, draw, and interact with your tablet's screen. We would be happy to assist you further with what you may be experiencing with your Crayo-pen, however, we need a bit more information regarding what may be occurring before we can do so. If you would like any further assistance with troubleshooting your device, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra

Aloha AmaniM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We value your feedback as we strive to improve the design and functionality of our product line. The Crayo-pen that comes with the Galaxy Tab A9+ Kids Edition allows you to write, draw, and interact with your tablet's screen. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a staunch Samsung customer. - Debra

Howdy Taylor, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+ Kids Edition. We value your candor as we continue to improve the functionality and performance of our product line. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Also, check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing with your display. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra

Howdy Chigirl830, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your child can safely explore the features of a mobile device with the Galaxy Tab A9+ Kids Edition. It supports monitored browsing through parental controls and features a durable, colorful case for secure travel. Your child will have access to fun, creative, and educational content by Samsung Kids, alongside family-friendly entertainment! Parental controls on your Galaxy Tab A9+ Kids Edition will let you access Samsung Kids’ settings, create profiles for your child, set daily playtimes, and check your child's device usage. To access the parental settings, tap More options (the three vertical dots) from the Samsung Kids Home screen. Tap Parental controls and then enter your Samsung Kids PIN. Feel free to check out, "Set up and use the Galaxy Tab A9+ Kids Bundle and "Samsung Kids on your Galaxy phone or tablet" when you have the opportunity to learn more about utilizing your device to its fullest capacity. Viewing compatible apps requires for you to sign into your Google Play Services with the device you are wanting to download your apps to. If incompatibility occurs, we recommend reaching out to the app developer to seek out the best resolution. If you have any questions for us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra

Salutations JohnnyP, thank you for taking the time to review your Samsung Galaxy Tab A9+ Kids Edition. We value your candor as we strive to make improvements on the functionality and durability of our product line. As you know, Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Tab A9+ Kids Edition, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

Hey Ammar, thank you for finding the time out to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Tab A9+ Kids Edition allows your children to level up their kid-friendly fun with the included puffy cover, colorful Crayo-Pens and stickers. The soft, puffy cover helps protect from life’s little accidents and an adjustable kickstand allows for hands-free viewing and play on the go. The three included Crayo-Pens are perfectly sized for little hands so they can easily draw and let their imaginations soar. Plus, you can help your kids learn and play in a safe environment with the Samsung Kids app. They'll love the stimulating content, and you'll enjoy easy parental controls with a step-by-step guide on how to customize Kids Mode access, set time limits and more. This version includes Exclusive Kids Edition accessories bundle, Easy parental controls, a Bright, engaging screen, with a Long-lasting battery, and Upgraded performance. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to reach out. Thank you for being a trustworthy Samsung customer. - Debra

Good day TamaraO, thanks for sharing your experience with using the Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we strive to improve the design and functionality of our product line. If your phone or tablet is not holding a charge or if it turns on for just a few minutes before powering off, your battery is likely the cause of the problem. You can check the device's internal or external battery, as well as the Liquid Damage indicator. Please take a moment to review, "Galaxy phone or tablet is not staying on or charging" to help resolve what you have described to be experiencing with your son's Tab A9+. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra

Hi AHanif, thank you for taking the time to share your experience with using the Samsung Galaxy Tab A9+ Kids Edition. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" to help resolve what you've described to be experiencing with your tablet. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra

Howdy SnotFace, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If you would like to share additional feedback with u or if you would like any further assistance, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra

Thanks for reaching out to us, Brooklyn. We see that you reached out to share your experience with the Galaxy Tab A9+ Kids Edition. If your Samsung tablet is not charging or your charger isn't working, there are several steps you can take to resolve the issue. Common reasons for a Samsung tablet not charging include a faulty cable, charging block, or adapter; dirt or debris in the charging port; third-party apps interfering with the charging process; or the need for a software update. Check out our page called "Galaxy phone or tablet will not charge" for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin

Hello JessicaN, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra