Customer Ratings & Reviews

Howdy AnthonyT, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+ Kids Edition. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Hey Vivian, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we improve the design and functionality of our product line. We ecstatic to hear that your grandson has been enjoying his new Galaxy Tab A9+ Kids Edition since receiving his gift. Please do not hesitate to reach out to Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra

Good day BethanyL, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+ Kids Edition. The Galaxy Tab A9+ Kids Edition was created to give your kids a safe place to learn and play with the Samsung Kids app. It offers a wide variety of playful, colorful content that keeps them entertained while stimulating their young minds. While your child plays in a safe environment, parental controls give you the power to choose their activities and for how long they play. You can keep their Galaxy Tab A9+ Kids Edition protected with the included bright and durable puffy cover and also encourage their creativity with the included colorful Crayo-Pens and fun stickers. Your kids can enjoy the performance they need for all the things they love to do. They can watch videos, play games and do more with an upgraded chipset. Plus, they’ll have room to keep the files they want with 64 GB of included storage and up to 1TB more when you add on a microSD card. If the battery on your tablet is not performing as expected, please feel free to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing. Feel free to contact Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra

Hello SallyB, thank you for providing us with detailed feedback regarding your experience using the Samsung Galaxy Tab A9+ Kids Edition. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Please take a moment to check out, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your Galaxy Tab A9+. Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a steadfast Samsung customer. - Debra

Aloha Stephanie, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

Good day ShafiAzizi, thank you for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Tab A9+ Kids Edition. Anyone can use the advertised Galaxy Tab A9+ Kids Edition as a regular tablet by accessing the parent-controlled settings to enable full functionality, including browsers, communications, and other apps, and to customize the Kids Space environment. Its hardware and performance are the same as the standard model, allowing for multitasking, content creation, and a desktop-like experience with Samsung DeX. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Support at your leisure. Thanks for choosing Samsung! - Debra

Salutations AmaniM, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Crayo-pen that is included with the Galaxy Tab A9+ Kids Edition allows you to write, draw, and interact with your tablet's screen. We would be happy to assist you further with what you may be experiencing with your Crayo-pen, however, we need a bit more information regarding what may be occurring before we can do so. If you would like any further assistance with troubleshooting your device, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra

Aloha AmaniM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We value your feedback as we strive to improve the design and functionality of our product line. The Crayo-pen that comes with the Galaxy Tab A9+ Kids Edition allows you to write, draw, and interact with your tablet's screen. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a staunch Samsung customer. - Debra