Customer Ratings & Reviews
- Model:
- EF-DX925UWEGUJ
- SKU:
- 6599479
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Tab S10 Ultra/S9 Ultra Book Cover Keyboard, especially regarding the quality of the keyboard and mouse. Users appreciate the magnetic connectivity feature. The secure and easy fit of the keyboard is also a plus for many customers.
This summary was generated by AI based on customer reviews.
Samsung Galaxy S10 Ultra Tablet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a Samsung Galaxy S10 Ultra tablet.
I would recommend this to a friendDecent, but there are better keyboard cases
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard works great, but the rear "support" can feel flimsy when supporting the full weight of the tablet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings RaMa, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Book Cover Keyboard. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture shows one thing and the item is another need the item to show just the keyboard and cover not the tablet since the tablet is not included
No, I would not recommend this to a friendNo more Best Buy for me. They took $ no product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for Best Buy to ship the item. It has been almost two months. Best Buy took the money and refuses to ship the product. Shame on you Best Buy!
I would recommend this to a friendMislead again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AI key! All you get is "Update Coming Soon" Same for the Tab S9
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JanM, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Book Cover Keyboard. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Please feel free to contact Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here for you! Thank you for being a steadfast Samsung customer. - Debra
A Great Full-Size Keyboard But a Bit Cumbersome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Tab S9 Ultra as another option for the regular cover. It installs easily and stays put. The magnets on the S9 Ultra are apparently stronger that its predecessor so the cover doesn't detach easily. The keyboard with a track pad is very nice though one must get used to the key travel if you are used to keys with more travel. The backlit keyboard is excellent in low-light situations like a conference room while making a presentation (which I've done a couple of times). There are several levels of brightness so you can set the light level to your own preference. There are a couple of issues: The large footprint can be cumbersome and inconvenient in close quarters. This is more appropriate for desktop or conference situations, where it excels. The other issue is the price - it's somewhat high for what you get. Perhaps shifting to a solid keyboard case (like those available for the iPad) would be better. Though pricey, it's a good accessory for those who need a full-sized keyboard for the Tab S9 (or S10) Ultra.
I would recommend this to a friendReview of Samsung Galaxy Tab S10 Ultra Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this has worked very well. The only constructive criticism I'd give Samsung is this: Make the cover more stain resistant for those of us who take it to work or outside. Otherwise, it's great.
I would recommend this to a friendAbsolute garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for probably a year now. After a few weeks it started randomly turning off somehow and Id have to disconnect and reconnect it to the tablet. Not too long afterware I started having tandom issues with the track pad. It has been nothing hut a headache. Avoid this keyboard at all costs!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Squishy, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Book Cover Keyboard. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your Book Cover Keyboard and without being able to ask you any follow up questions, I suggest contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
