Customer Ratings & Reviews

Brilliant color and resolution. It is the best tablet from Samsung. Light and thin.

I really like the size and how the power last! I would recommend this.

Really easy to use, love that I can put more space. Samsung is amazing.

Easy to operate. It does everything I want. I am very happy with it.

Gave this as a gift . He loved it , so easy to use and will buy another

Love my new tablet, it's nice and fast and can handle anything I give it.

I love my tablet. Pen works great. SO many features. No regrets on this one

My recurring problem with Tab s3, which has been a commonly reported problem, is that when typing using the keyboard cover (and by others' reports, using the onscreen keyboard often does the same thing - I just haven't really tried typing that way very much), it frequently experiences some glitch where the cursor jumps to the beginning of the previous word when hitting the space bar, typing an apostrophe, or sometimes other punctuation. It will basically just jump and start inserting any future typing before the last word typed. It is VERY frustrating, and again, based on the forums, a pretty common problem. I went through the process of opening a ticket and then used the shipping label Samsung sent me, boxed up the unit as instructed after doing a factory reset on it (I didn't want to send it off with all of my passwords for email, etc., programmed in), and sent it off. The UPS tracking number shows it was delivered to their repair center last Wednesday. On Friday I received an email from Samsung saying they never receive the unit. I called the number they told me to call in the email if I had tracking information proving differently. When I talked to them they told me I used the wrong label - that they had sent me two labels and I should have used the other one. I have checked my email thoroughly and only have the one "Online Service Request" email from Samsung Support and one follow-up email from Samsung Electronics with the link to the UPS shipping label I used. After pushing the first CSR on it he gave me another number to call. I called and spoke with a girl there who said she would look into it and give me a call back later in the day. She never called back. I have also tried using the "Track Your Repair" feature of samsung.com, and the information there is incomplete and shows a service center in New Jersey rather than the one the email and UPS label sent me to in Livermore, California. I made another call to the 800 number listed there and got the run-around for more than hour, again after pushing a great deal they finally admitted that the device was in the hands of their repair center, but since it is now Saturday they are closed and I need to call back on Monday to follow-up. They would take absolutely no responsibility for anything, refused to let me speak to a supervisor, kept making promises about "when you call back on Monday 'I will' do x, y, and z." When I asked her name and extension number to be sure I could speak to her again since she was promising SHE would do all of these things, she told me her name was Ann, but there was no way I could be connected to her, but that whomever I spoke to would see things documented and could take care of it. Clearly she is in a call center in Asia or the Middle East, so perhaps she doesn't understand the English language enough to understand that all of the words and phrases she has been programmed to say are either outright lies or not applicable to the questions and statements I was making. Regardless, I am extremely frustrated. This is a device I paid $599 for that has never worked as it is supposed to. Sure, there are lots of things that it can do and does well, but something as basic as being able to type on it is a central quality that a device like this should do properly. As it is a known issue, that others have said ended up resulting in them having to completely replace their tablet - that it is a hardware issue - makes it that much more frustrating that I'm treated in a condescending manner and being lied to about even whether or not they have received the device using the label they generated. It seems like it should be a software issue, and I have applied all updates available, including one claiming to have addressed the issue... I also cleared cache/data on keyboards, on other programs, and did a factory reset trying to fix the issue. Nothing worked, so I turned to Samsung for a repair as other forum members with the same problem said they ultimately had to do. And then I get this run around. Basically they were first telling me I never returned the device, then saying I used the wrong label, then saying since I sent it to the wrong address I needed to contact UPS and ask them to pick it up and send it back to me so I can affix the correct label (that they claim they sent me) and send it to a different service center (in Plano, Texas - which would be a whole lot closer to me since I am in Texas), but that is not the Livermore, California address they sent the label for, nor the Riverdale, New Jersey location that shows up in the online Repair Self Tracking feature. Basically I feel like Samsung has stolen $600 from me at this point. As well as HOURS of my time trying to resolve this issue. I have been a loyal Samsung user for years... from my first, second, and third DVD/BD players, my Sprint Epic 4g, Galaxy S3, Galaxy Note 3, Galaxy Note Edge, Galaxy S7, Galaxy Note S8+, Samsung Ativ Book 8 laptop, Samsung Galaxy Tab A's (purchased as gifts for 3 family members and 3 more for my employer), and most recently this debacle of a Galaxy Tab S3. With all of this history, I am being forced to consider severing this long term relationship with Samsung permanently. It is very sad that Samsung as a company has such poor integrity, and clearly from the other posts in this thread mine is not an isolated incident, nor is it isolated to one product.

Really great product I love it, better then ipad and I love the pen

Quick, vibrant colors, great connectivity and it's not a I something.

Its a great size and easy to use. I had an iPad mini prior and love this tablet.

Great tablet from Samsung as always. One of the best screens on a mobile device.

This tablet is modern and easy to use. Keeps everything organized.

This is the fastest tablet I ever had. My laptop is now collecting dust.

Got the tablets for work purposes and it’s exceeded expectations.

This the best tablet.Fast and tons of storage.Great for student or fun.

It is a great pad. I love that you can add more memory, good battery life

I found this unit easy to and am glad I updates my equipment.

Very good tablet for beginners, I would recommend to other people.

Tablet is great with the pen, perfect for MIL who has lost some ability.