Customer Ratings & Reviews
- Model:
- SM-X710NZEAXAR
- SKU:
- 6546659
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy Tab S9's excellent screen size, ideal for media consumption and productivity, along with its impressive battery life and smooth performance. The included S-Pen is also praised for enhancing note-taking and overall usability, contributing to the tablet's ease of use. Many appreciate the device's lightweight design and sufficient storage capacity, although expandable storage is a welcome option for some users.
This summary was generated by AI based on customer reviews.
Don't buy BB open-box, don't trust BB phone agents
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open-box (excellent) Samsung Galaxy Tab S9, which promised to have all original accessories included. However, after opening the box, I realized it was missing a USB-C to USB-C cable. So I called support, who told me that I could just go down to my nearest Best Buy retail store, and they would either give me a USB cable, or they would just swap it out with a new Tab S9 at no cost. So that's what I did. I drove down an hour to my nearest Best Buy, just for the store manager to tell me that he couldn't do either. After driving back (another hour) home, I called Best Buy again, and they said they really couldn't do anything, except get me to return the order and they would ship me a new one. Mind you, this would take another 2 weeks, which was time I did not have. Eventually, the only solution I got was from the Best Buy online chat agent, who was able to give me a refund of $25, which is just enough compensation for my gas as well as for me to get a new USB cable. What a horrendous experience. But two lessons learnt here: (1) if you're buying open-box from Best Buy, prepare to get screwed over (2) if you need help, always contact the online agents, because the phone agents are completely useless.
I would recommend this to a friendMy tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. The battery really last. I love it!
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear from you! We always love to get feedback from our valued customers as we continue to improve. We saw that you reached out to share your thoughts on the Tab S9. The S9 allows you to collaborate effortlessly with a camera that automatically adjusts to keep the focus on you. Plus, 5G on the Galaxy Tab S9 FE model means that your connections are ultra-reliable when you're without Wi-Fi, so you can converse with confidence from almost anywhere. We are very pleased to see that you are enjoying this device's camera and battery life. If you need any assistance or have any questions, please reach out to us at Support. -Kelvin
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a really good experience. The treat me very well in the fiscal store
I would recommend this to a friendBrand response from Samsung
Posted .Hello JuanT, thank you for taking time to share your feedback on your Samsung Galaxy Tab S9. We are happy to hear you are overall pleased with your experience with this device. We have the full manual for your device available on our website to help maximize your experience and best align your device to your needs and wants. Thank you for being a Samsung customer. -Elizabeth
Not as good as my tap 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the split screen for viewing gmail.
I would recommend this to a friendCharger? What charger?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one star is for best buys terrible customer service and samsungs foolish business practices. I brought home a brand new tablet only to dicover i cant charge it. The thing only comes with a c port to micro usb cable. What am i supposed to plug that into? The quick start guide and user manual both say an adapter is requited and if you use the wrong one your warrenty is void. They just dont tell you what adapter is compatible. The only samsung adapter that was in the store is the wrong one. I cant beleive best buy sent me home with a product i cant use.
No, I would not recommend this to a friendupset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it was useful for making calls using a SIM card, but it only worked for making calls over Wi-Fi.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha CesarM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S9. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. The advertised Galaxy Tab S9 is a Wi-Fi enabled device that lacks a SIM card slot. You may be looking for an LTE/5G enabled device if you would like to have a tablet that is fully functional in the absence of a steady Wi-Fi signal. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Best Buy Customer Beware.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DId not receive the S-Pen with the tablet. Title of order: Samsung - Galaxy Tab S9 - 11" 128GB - Wi-Fi - with S-Pen. Best Buy would not send me a pen that was suppose to be with the tablet, they wanted me to return the tablet!!! Bad customer service!
No, I would not recommend this to a friendtoo much trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt find a decent keyboard that was compatible
No, I would not recommend this to a friendSamsung tablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely completes what I was looking for. I can use the pen for my notes and not to have multiples binders!!
I would recommend this to a friendWorth upgrading?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need from a tablet. I'm considering upgrading to the latest Samsung tablet, but I am not sure it will do anything I need that the older tablet doesn't do well enough.
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet exceeded my expectations. I think the price-quality ratio is very good. The battery life outperforms other products I've known.
I would recommend this to a friendTablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughter great tablet for price we love it
I would recommend this to a friendLOVE!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE DEVICE AND THE SIZE FOR WHAT MOVIES. please make sure you purchase a cover.
I would recommend this to a friendOver the moon excited about my new tablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my samsung galaxy tablet. This purchase was an upgrade from the one i purchased about 8 years ago
I would recommend this to a friendBest tablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for school mosttly for notes and it works perfectly, its so easy to take pictures of notes on the board and add on any comments, would definitely recommend for any students looking for a tablet for school
I would recommend this to a friendNice Tablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. Just what I wanted. Shipping was not as quick as expected.
I would recommend this to a friendS9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily paired to my phone, and very nice for shopping and games
I would recommend this to a friendDecent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad, could of been better for how expensive it is, but a solid tablet nonetheless.
I would recommend this to a friend