Customer Ratings & Reviews

I love its size, its camera is very good, it makes my work much easier and it is very fast.

The tablet was fine, and the "open box" excellent conditon choice made it cheaper; however I was refunded an additional $60 as the S-pen was *not* included, and as Bestbuy does not carry them for individual sale, I had to spend $100 on the "Creator Edition" S-Pen to begin using it immediately. The hassle of Black Friday crowds made the experience unfavorable and I will likely never use a brick and mortar store for Black Friday sales again, however impatient I may be- as a hiccup such as this means that I spend way more time than I wanted trying to sort through the issue. Tablets great however, big screen for art reference, watching media, digital art, etc.

Perfect for chorus rehearsals! It's the right size screen to read the digital sheet music, which takes up far less space than a physical binder.

Love this tablet!! Just like a huge phone. I used it for movies in a flight. Worked perfect!

I love my tablet I use it everywhere it is easy to use i would recommend it to everyone .

This is a perfect tablet! I needed something bigger to read other than my phone and this fit thd bill!!! I love it!!! So sleek!

I am loving my new tablet. I had a 10 inch now I have a 12.4 inch. So much better on the eyes

This tablet does everything I need for less than what is needed in the flagship models. The FE is great for school work and day to day use if you don't need all the specs of the higher end models.

Solid tablet with updated hardware and software. Nice synchronization with other Samsung products. A little disappointed there is no ability to use an external monitor.

This tablet is just perfect! I especially love it for traveling because it does everything I need it to do and I don't have to travel with my laptop.

Super good for taking notes and doing assignments and very light for its size!

Neat tablet and s pen. I like writing with the s pen, it’s cool.

Best tablet to buy for the value. I use it for school and work and it never disappoints. It's massive screen is great for children when watching videos or playing games. I would definitely recommend to anyone.

Very Disappointed – Misleading Description and Poor Customer Service I purchased an open-box Samsung Tab S9 FE+ from Best Buy based on the listing that clearly stated: "open-box Excellent" "Works and looks like new. Restored to factory settings." "Includes all original parts, packaging and accessories (or suitable replacement)." After driving over 30 miles to the Pasadena, TX store to pick it up, I inspected the item with a store associate and found that it did not match the advertised condition. The device had multiple sticker markings, no accessories, and most importantly, no S Pen — which was supposed to be included. When I asked about a replacement for the missing items, I was told the only option was a return and refund. I was also given a customer service number to follow up — which turned out to be non-working!! (I’ve attached a photo for proof). The next day, I looked up the correct number online and called customer service. After explaining the entire situation, I was told: “Sorry, I have nothing to do for you. This is a store issue.” Really? This has been one of the most frustrating experiences I’ve ever had with a retailer. The product did not match the description, and neither the store nor customer service took responsibility. I will not be purchasing from Best Buy again, and I certainly won’t be recommending them to others.

This is an awesome tablet. It has integration with samsung messager which is nice and all other features are very user friendly. Great for students or anyone that needs to take notes.

Purchased this tablet for my husband, and he absolutely loves it. He's on it every morning to watch the news; he loves the quality of it.

Beautiful picture colors. Easy to use Good business tablet.

Mi esposo lo encanto su regalo super grande trae su propio lapiz la recomiendo

The first tablet I bought was an 8.5" screen. The second tablet I bought was an 10.1" screen. This new 12.4" screen is the best. I am on Zoom twice a week and it is so nice to see everything on a bigger screen. Glad I bought it.

Excellent tablet! does exactly what i needed it to do. Very happy with it.