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Customer Ratings & Reviews

Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1317 reviews

91%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 12 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-19 of 19 Reviews mentioning:
bezel
  • Rating: 5 out of 5 stars

    Awesome Watch!

    Posted
    Cheyenne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the Gear S2 Classic and was not a fan of the bezels. This watch is super light and adorable!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Down to the essentials with greater comfort

    Posted
    Johnston
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This may not have all the bells and whistles that the Galaxy Watch (most importantly, the rotating bezel) has but it has most of everything you'll need from a Samsung-branded fitness tracker. I find it to be more comfortable too... enough that I don't mind keeping it on when sleeping.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid alternative to apple watch

    Posted
    RIV94
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Looks good, small and unobtrusive. I don't really miss the rotating bezel. Battery life could be better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Option For Medium to Small Wrists

    Posted
    Turabia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The GWA is really a great piece of hardware. The only concern I might have is the glass breaking as it does not have a protective bezel. Ultimately it was just too small for my wrist.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect size, snazzy, but...

    Posted
    GulfCoastGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the redesigned and updated Samsung Watch except the loss of a rotating bezel. I'm getting used to it though. If it was required to eliminate a rotating bezel to achieve this smaller size, then I'm ok with it because the smaller size watch is much more stylish and less gawdy.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Bring back the bezel

    Posted
    Sportsboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use this for running mostly. When I try to pause or stop the app (Strava), the screen is rendered useless with my sweaty fingers. It would have been better to have the bezel to control the watch in this situation (or allow apps to reassign the side buttons for certain actions. @@@@@@@ .

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Fitness

    Posted
    Bowtiedretti
    • My Best Buy® Elite Plus MemberElite Plus Member

    This watch is everything you need in a smaller package. I also own the 46 mm galaxy watch which has amazing battery life but sometimes you don't want to wear a super large watch while working out which is why this is the perfect fit for fitness. Basically does everything the larger watch does except for not having the rotating bezel. feels very similar to the Apple Watch

    I would recommend this to a friend

    • Brand response

      Samsung

      Samsung is glad to receive 5-star review from valued customers like you, Bowtiedretti. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    The perfect watch

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love everything about this watch to the point of annoying my wife because I won't shut up about it evidently. It's nice not having to walk around with a smartwatch the size of a garbage can lid. The heart monitor works perfectly, it never has connection problems, has great water resistance and tracks your hikes with Google maps. You won't miss the rotating bezel either if that what a concern. You can even lay it on your Galaxy S10 to charge it, I'll say again I love this watch!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but missing rotation bezel

    Posted
    MarcTheGeek
    • My Best Buy® Elite MemberElite Member

    I had the Gear S2 Classic before getting the Active and loved it. This watch feels similar software wise, but feels sad to not have the rotating bezel. The watch also feels small, but it's a lot more comfortable than any smartwatch ever used. It's great that standard 20mm straps works perfectly. Screen looks beautiful. Also love the NFC Samsung Pay.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a fan, way too small

    Posted
    N900
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The watch is way too small. Without the rotating bezel like the Galaxy Watch and S3, it is frustrating to navigate. Blood pressure measurement isn't up and running yet, which I already knew, but it feels like an overall downgrade from my Gear S3 Frontier. Upside is that it is nice looking and the screen is great. It is a great price for the build quality. If you have tiny wrists and fingers this is just what you need. But for anyone else, it is ridiculous.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Totally worth the price

    Posted
    MoeDizzle
    • My Best Buy® Elite MemberElite Member

    I've been an Apple guy since the first IPhone. This is my first Android wearable and I loved it. The battery life is way longer than Apple Watch and all the fitness trackers work well. The downside (for me) was that it's too small and the considerably large useless bezel is disappointing. I ended up exchanging it for the 46mm Galaxy Watch. I'm not knocking the phone, I would recommend it to anyone. It just wasn't for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Women's Watch

    Posted
    Danielle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had a Samsung Gear Sport before my boyfriend purchased this watch for me. I enjoyed the concept but hated how big it was! Clearly made for a man, not a woman!! I am SOOO happy Samsung came out with this watch. PERFECT size for a woman's wrist! It doesn't have the bezel and I thought I wouldn't like it but I really do. The touch screen works great, better than expected. I HIGHLY reccommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Little Smartwatch

    Posted
    567uk123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I bought this to replace my aging Samsung Gear S2, and it absolutely ticks all the boxes. Its slim, light and you barely notice you're wearing it. This is such an improvement over the previous Gear watches which were rather bulky. The operating system is snappy and responsive and so much better than competitors out there. The battery life is great so far, I'm averaging two to three days of use with a mixture of exercise and just normal wearing on normal settings. The lack of a rotating bezel is sad, I still miss that from my Gear S2 but everything else this does makes it worth it. The always tracking Heart Rate is really cool, lots of data to look at, as is the always tracking stress data. But overall I'm still just so impressed with how fluid and fast using this watch feels, especially compared to the previous Samsung watch it replaced.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Samsungs best yet except...

    Posted
    Buzzsaw50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really liked the smaller form-factor of this watch. . didn't miss the rotating bezel at all... same high Samsung quality as the Galaxy Watch. I NEVER have the syncing issues with Samsung and my Galaxy S8 phone like I do with my Fitbit Versa.... BUT... this watch has the same Issue I had with the Galaxy Watch... terrible accuracy on the heart rate monitor... my normal resting heart rate is between 58-60bpm.... at rest, the Samsung would show my BPM anywhere from 70 to 240! Also, during my daily 4 mi walk, The watch would frequently stop showing a heart rate at all, or jump to 240. . occasionally it would give an accurate reading of 120-132... so, I returned it and am still using Fitbit..... everything else worked fine... calls, text msgs. . steps and floors counted etc. Unfortunately, I had to return it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Fitness Smartwatch

    Posted
    Beuge
    • Tech Insider NetworkTech Insider Network

    The Galaxy Watch Active is a great fitness-oriented smartwatch that looks as good as it performs. To start, the watch is very simple yet attractive. The smaller 40mm metal body is more minimalist than the usual standard Galaxy Watch as it lacks the rotating bezel. However, this plays well to its focus on fitness. The screen is bright and beautiful and the synthetic rubber band is soft and generally comfortable. Though, the way the excess band tucks inside the band through a slot rather than using a loop can be tricky. Setup was fairly quick and easy. Apps and menus are easy to access and understand and there is plenty of customization options. I paired the watch to a Galaxy S9 which was painless. There were a few extra apps that needed to be installed on the phone and a lot of permissions to grant, but this all made sense in the context of how the watch's functionality. The watch also has performed well. The screen generally responds quickly, steps are tracked accurately, and battery life has lasted comfortably through a full day of usage. Every once in a while, the screen might lag or notifications may be a little delayed, but the issue isn't chronic. All in all, the Galaxy Watch Active is a great smartwatch.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Works well, miss the bezel, HORRIBLE BATTERY LIFE!

    Posted
    darien87
    • Tech Insider NetworkTech Insider Network

    I have had the Gear S2 Frontier since it came out and I have really liked that smart watch. It is my alarm clock every morning and has all my music stored on it for my daily workouts at the gym. It has been rock solid since day one and I really have no issues with it. I was hoping that the Galaxy Active would be the next step in the smart watch evolution. Unfortunately it has not worked out for me. On the plus side the Active is nice and light. You barely even know you have it on. Also the band that it comes with is nice and grippy but not too grippy. The watch will stay in place but not feel like it is stuck to your skin. I like to wear my smart watches a little bit loose and not be snug on my wrist. The band of this watch allows me to wear it loose but not have it slide around so much that it is annoying. On the minus side, coming from the Gear Frontier with the rotating bezel I really found the lack of a bezel on the Active to be a real downgrade. Selecting apps and settings was quite a pain because the screen size is so small. It is easy to accidentally scroll right past what you're looking for. The bezel on the Gear is a much easier way to get to what you want. The watch face is pretty small. So small in fact that it makes the watch look feminine. I'm sure the Active looks great on a female wrist but on mine it looks a bit girly. The major deal breaker for me on this watch is that I could not get the heart rate monitor to turn off. I have no idea why someone would want a constant reading of their heart rate. Why is that even a feature? Maybe this is nice when you're doing cardio but I have no need to see my heart rate during the day when I'm at work. The heart rate monitor is the biggest power drain on this watch. Even when I selected "Never" on the heart rate monitor setting I found that whenever the watch was touching my skin the monitor was on. If I took the watch off the flashing green light would turn off. But within a few seconds of putting the watch back on that stupid green light would be flashing again. The first day I tried to use the watch it didn't even make it the whole day before needing to be charged! Not even a single day! It was fully charged in the morning and by the time I was done with my workout at about 7pm it was down to 5% battery. I called Samsung customer service and they told me to send the watch in for repair. So perhaps I just got a lemon but that's pretty sad to have happen on a review sample. So if the heart rate monitor problem I experienced was just a glitch on my sample then I would say this is a nice watch. If the monitor being on 24/7 is how this watch works then that's pretty stupid and Samsung needs to change that. Reviewing my sample unit as-is I cannot recommend this smart watch. Shame.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      I would like to thank you for providing this detailed feedback, Darien. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Thomas Samsung

  • Rating: 3 out of 5 stars

    Nice fitness tracker/Mediocre smartwatch

    Posted
    JMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I spent a month using a Galaxy Watch with an S10+. I switched to the Galaxy from an iPhone and purchased the Galaxy Watch Active to replace my Apple Watch Series 3. I was debating between the flagship Galaxy Watch and the Active. I eventually chose the Active because I mainly use a smartwatch for fitness and prefer the design and form factor of the Active. One thing I never liked as an Apple Watch owner was the boring, square, utilitarian design of the Apple Watch. The smooth and stylish round face of the Active looks much better than my old Apple Watch and even slightly better than the Galaxy Watch IMO. Its very unobtrusive and blends in with your wardrobe without standing out. The Active gives me pretty good battery life. I get just about two days off a charge. I strictly use the watch for fitness. I don't use it for playing music, GPS navigation or non-fitness related apps. The processor is snappy enough for my needs. The OLED display is nice and crisp. The interface is not the most intuitive to operate and the omission of the rotating bezel makes it even tougher. That's one of my gripes. The screen is bright enough for most uses but can wash out and disappear in very bright sunlight, even at max brightness. Performance-wise, I'd heard complaints about the step counter being inaccurate. I believe I got lucky because I compared the Active to my old iPhone, my S3 Apple Watch, my work phone (S8+) and even a stand-alone pedometer. It was consistent among all devices in tests, including the pedometer. I'm comfortable with it. The band is soft, very comfortable and easy to clean. The watch ships with two bands, short and long. The grey and silver combo may appear boring at first glance but it looks really nice on the wrist and matches any outfit worn. The silver case is also versatile enough to match any color or style band you throw at it. You can place and answer calls from the watch but not hold conversations from it. That's because it does not have a speaker and is another of my gripes. Whenever you make or answer calls, it simply says continue on handset. Call place/reject can be useful, but only if you have earbuds or some other type of secondary external audio device to handle calls handsfree. Otherwise, you may as well just use the phone. I don't normally place lengthy calls through a smartwatch but it was very convenient to have the ability to make, answer and even have a very brief phone conversation when necessary on my Apple Watch. Another thing that irked me about this watch was the debacle with the blood pressure monitoring. In the weeks leading up to launch, the Active was being touted as the only smartwatch capable of monitoring blood pressure. I personally know people who bought the watch specifically and almost solely for that reason. What they got instead was lots of frustration. The app was delayed and is only compatible with certain phones. It also requires users participate in a research program and share their data. After going through the delays and agreeing to participate in the study, many users are reporting glitches, shaky reliability and wildly inaccurate results. I know people who decided to pass on installing the app for that reason. If this was supposed to be an answer to the new Apple Watch ECG feature, it failed big time. A lot of people actually returned the watch after the blood pressure monitoring turned out to be such a huge disappointment. I personally like the Active, particularly the styling. The best feature of the watch is by far the price. I realize the trade-offs will very likely be too numerous for some and the blood pressure ordeal left a bad taste for many who pre-ordered. I also saw that the flagship Galaxy Watches were recently on sale for $50 off. That only further complicates the decision making process. I personally can live with the trade-offs, although some are definitely more irksome than others. I consider the Active more of an activity tracker than a smartwatch, hence its name. As long as those are the expectations going in, there is likely to be far lest disappointment. So to sum all this up in two sentences: * If you want a true smartwatch comparable to an Apple Watch, buy the Galaxy Watch. @@@@@ If you primarily want an activity tracker that will also give you alerts and limited apps, buy the Active.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent replacement

    Posted
    SteveC
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I've been using fitness trackers for a while now; I've had the Samsung Gear Fit, and Gear 2 , Jawbone UP4, and the one I've use the most lately is the Fitbit Charge2. Being that the battery was not holding a charge as well as it did when new I decided it was time to start looking for a replacement for the Charge2 and decided on trying out the new Samsung Galaxy Watch Active. Unboxing and first impressions: The Active came in a simple box, well protected, and also included a longer band for larger wrists, a wireless charger and an instruction manual nestled in anther thin box in the top cover. You need to look for the pull tab inside the top cover or you can miss it "like I did". The one I received is Silver bodied with the grey straps; it looks nice and doesn't stand out. I was really surprised by the weight; it'sn't heavy at all. Initially I was wondering how much more it would weigh over the Charge2, but it's barely noticeable. The Charge2 weighs in at 1.37g and the Active is 1.64g, only a .27g difference and like I stated it's barely noticeable. Using: Since the Active doesn't come with a power adapter, just the wireless dongle I plugged it into one of my multiport USB chargers I've at my desk. I set the watch on the magnetic disk and it stuck to the back of the watch with the display showing it had a 35% charge. I didn't time how long it took for the initial charge to top off but it was somewhere around an hour. I didn'tice that the magnetic charging dongle, while it does stick to the back of the watch the magnet doesn't feel very strong and it's very easy to knock that off or get it misaligned so it stops charging, "I'd like to see a stronger connection while charging". After setting everything up and installing the Samsung health app on my LG V40 I went about adding the Active to my account and was ready to go. I was surprised that this shows blood pressure and glucose. The blood pressure readings seem to be pretty close to what I'm getting on my home unit. It'sn't as accurate to the number but it's within a couple points. I also had my yearly physical this last week and the glucose reading was right on for what my blood test shows. I don't have any problems with that so I probably won't monitor very often. The stress reading was pretty interesting, I've it running all the time, "you can set it so you do manual reads to save battery life", I wanted it to monitor all the time. We are in the middle of selling our house and moving and sure enough it shows whenever I'm stressed out. It also suggests some breathing exercises to help, and following those instructions it really does help lower my stress levels. I regularly use recumbent cross trainer and monitor my workouts. The calorie count between the Active and the Charge2 is about 40 calories, with the Charge2 showing a lot more calories being burned. The Active reads about exact to the readings my cross trainer shows. I've a feeling the Charge to is the one that isn't as accurate. Customizing: There are plenty of apps and watch faces you can download, I've only added a few but you should be able to find plenty of custom options to suit your needs. It's pretty much as customizable as all the other Samsung watches I've had. The only aftermarket item I've added is a screen protector; I really don't like scratches and wanted some that would help protect my new device. The one application that doesn't come preinstalled is a timer or stop watch; fortunately they are available in the store. Final Thoughts: I've been using this for about a week now, and I do like all the customization options over the Charge2. The screen is outstanding, very vibrant, bright and clear. It does have a fairly large bezel but that doesn't bother me. There should be plenty of space between the edge of the screen and side of the watch to protect the inner workings pretty well. I also like the fact that the Active is rated to water resistant rated so you can swim and shower with it, the Charge2 is basically splash resistant and I always had to take care not to get it really wet. I really like the wireless charging over the charging dongle of the Charge2, I do wish the magnetic connection were stronger but it works. Battery life is my largest complaint, with the stress monitoring running all the time I get about a day and a half, with it turned to manual I can get a good couple days. It's just nowhere near the 5 I get from the Charge2 but then again the Charge2 doesn't have the full color screen the Active has or monitors near as many things. If you are looking at a good fitness watch I'd take a close look at the new Active watch.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello there, Steve. I appreciate all the great things you've highlighted about your new Samsung Galaxy Watch Active! It's a privilege to have earned your support. ^Thomas Samsung

  • Rating: 4 out of 5 stars

    Load of features - short battery life

    Posted
    Beradon
    • Tech Insider NetworkTech Insider Network

    I will preface this by saying I've owned a number of smart watches to this point, both fitness watches and the more all-around type smart watches like this one. I've to say this is definitely one of the best I've had in most respects. To start, the packaging is relatively unassuming. It's a small box with Samsung's trademark large print and half an image of the device inside. It's tasteful and not over the top. Inside is no more over just containing the watch itself, an extra strap (longer), the Qi charger and various getting started manuals. Setting it up was extremely easy, particularly since I own a Samsung phone. It immediately popped up on my phone saying that there was a nearby Galaxy watch wanting to be set up. This is also a concern if you're setting it up in a more public place. It actually popped up on my wife's Samsung device first then on mine after I canceled it on hers, so be aware of that. Seems a bit like a security concern. Setup and pairing goes without a hitch, it validates a few things between devices to make sure you're authorized to use it, downloads the app, and it's done. From that point it's just a matter of managing all the various features the phone offers, which I've to say are extensive and I've not managed to get to all of them (I likely wont in the entire time I own the watch really). The device runs Samsung's own Tizen OS which is both good and bad. Good in that navigation is smooth and seamless, bad in that it's going to have limited outside developer support since most of that sort of thing will be focused on Android or Google's WearOS. It really is beneficial to own a Samsung phone to pair with this. Not that it wont pair with other Android devices, but there is definite interoperability with an existing Samsung phone. The screen is gorgeous without being huge. I've read that some people are disappointed with the lack of a rotating bezel in this version of the Galaxy watch, but I think it lends itself to reduction in bulk and it would not look any more out of place on a woman's wrist than a man's, so it's worth considering if you're in the market for a smart watch as a woman and don't want the significantly larger Galaxy watches. Navigation is super simple, though it has loads of screens to scroll through, so if you're trying to find one individual thing it might take some time until you get used to all of the features and locations of objects. Notifications are good, though you need to be sure you've them enabled on your phone or your watch will not get them (makes sense, but if you've individually disabled a notification in Android, that also means your watch doesn't get it, so it's just something to be aware of). If you receive a text (or other chatting type notification that supports it) you can actively reply from the watch, and I dont mean some set number of canned responses. The watch has handwriting recognition which allows you to type whole responses (not sure you'd want to? @@@@@@@ just from the screen of the device. It's pretty nice that you're not limited to a set number of responses that almost never match what you're trying to convey, even in just a small number of words. The fitness attributes are great too, although there appears to be some back-and-forth from Samsung about whether these devices will allow you to monitor blood pressure as well as heartrate, but the watch itself pairs with things like MyFitnessPal as well as Google Fit and various other standard Fitness apps. One unfortunate thing however is that Samsung ships the watch (as they do with their phones) with basically all features turned on. This means battery life is horrendous out of the box. Between features like always on screen, lift your wrist to view, brightness turned way up and many many other options, you're lucky to get around a day out of the watch (they advertise about a week). You'll want to go in and disable just about anything that automatically turns on the screen so you can save battery life. Samsung doesn't seem to get that not every one of their features needs to be on to make something useful. Even with many of those features turned off I'd be lucky to get 3 days out of it, I'm still trying to find those buttons and nobs in the settings that I need to turn to stretch this a bit longer. On the flipside of the battery conversation however, is the fact that this is chargeable with a Qi charger, which at least makes charging it as easy as running the battery down, particularly if you've a Galaxy S10 series phone where you can charge the watch directly from the phone's battery. Now while it says it's Qi charging compatible and I was definitely able to charge it from the phone, I cant seem to charge it from the Samsung fast charging Qi charger FOR my phone. The only external charger aside from the phone I've managed to get it to work with is the one that came with it, so I may need to look around a bit more. All in all, I love the watch. It looks great, has loads of features, great notification capabilities and good fitness tracking options. The biggest drawback is the battery life. If they shipped the watch with fewer 'convenience' (read: battery sucking) options enabled, and if they could work out the Qi charging compatibility that would definitely improve the experience.

    I would recommend this to a friend