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Customer Ratings & Reviews

Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1911 reviews

92%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 13 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
for phone calls
  • Rating: 5 out of 5 stars

    easy to use

    Posted
    ftdl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Needed something that I could have on myself at all times to not miss out on calls or texts while at work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, only one drawback

    Posted
    Darryl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great watch, works well. The only regret is that you can't talk with it or answer phone calls.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pretty awesome.

    Posted
    Toyosup88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great upgrade to my original Huawei watch. Only issue is it has no built in speaker so you can't answer a call or listen to music on the watch.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good design

    Posted
    Thatoneguy48260
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you're looking for just a fitness tracker with a few extras, this is a good watch to have. Its light and smaller than the bigger frontier series but also doesnt have all the features either. It is swim proof which is nice but does lack a speaker for phone calls, having a bluetooth headset remedies that problem of course. Overall it's still a great device.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wish the charge lasted longer

    Posted
    Katrina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the watch and that I can send simple texts from it. I hate that I have to charge it every other day dispite turning off some of my notifications all I get on my watch are text messages, notified of in coming calls and tracking my steps and sleep. My Futbit blaxe lasted a full week on a single charge. I am keeping the watch because I can text without my phone which helps in long meetings or trainings

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent watch

    Posted
    Jaylynnef
    • Verified PurchaserVerified Purchase

    This watch is awesome. The only part that I dislike are that I cannot answer phone calls directly through my phone or play music. Also, that the watch face screen is VERY easy to scratch. Other than that the watch is great, I love being able to track my fitness stuff without having to carry my phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good watch longer battery life than Apple Watch

    Posted
    Phong
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Battery life is about 36 hours. It is not 90 hours as advertised. The heart rate function and steps counter is more accurate compared to Apple Watch. I used it with my iPhone XS Max and so it don't have message nor phone call.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this watch

    Posted
    Chanellybelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love this watch. I had the Galaxy watch and even though I really liked it I felt that it was too big for my wrist. This watch fits better and is more comfortable to sleep in. Even though the battery life isn't as good as the Galaxy watch I do find that I can get almost 2 days out of a single charge. Note for possible users: it doesn't have a speaker so it only vibrates and doesn't answer phone calls. Personally I prefer this but just a heads up

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok smart watch but limited

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is good looking watch. But compared to the Gear S3 has some big limitations. The battery runs out really fast - 24 hours! Can not take calls on the watch - must use the phone. But has good health tracking features and it has lighter weight and easier to use. The price is reasonable for the features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smart watch that's comfortable to wear

    Posted
    JGT117
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm enjoying my new Samsung active watch. It's comfortable and fun to wear. I love tracking my steps and workouts. The blood pressure app is not out yet so I can't review that, but the stress & heart rate app is very nice. There is a microphone so you can text, email, make reminders by speaking. There is no speaker, so you can't answer a phone call without your phone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    blood pressure problems

    Posted
    Bryan
    • My Best Buy® Member

    blood pressure only works with S9, Note9, S10, S10+. It even exclude the new S10e. The watch is nice but I bought it for the blood pressure feature and nowhere does it state that will be limited to just those phone models. Sleep tracking needs improvement. It will record me as sleeping when working on computer or watching a movie or tv in my easy chair. I can delete those spurious sleep times but it records them with rem and light/deep sleep cycles which is clearly wrong and call into question the accuracy of the data when I am asleep.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent watch for *Android only !!

    Posted
    Godson4life
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Watch design is a beauty. However salesman at store told me this watch will work fine with iPhone xr so I trusted him and purchased it for my wife's birthday. Later when I got home and paired it with my wife's iPhone , I noticed you could not make calls from the watch or send messages. To confirm I contacted Samsung directly and I was right. This watch was specifically designed for Android and not for apple. To me this defeats the purpose of buying a smart watch since Calls and messages are the main functions. In conclusion unless you have an Android phone, this smart watch is not worth the purchase. Don't fall for the sales tricks!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not as advertised

    Posted
    erete
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    a major factor in me purchasing a smartwatch and in particular this smartwatch was that it was supposed to be capable of measuring blood pressure. The thing they don't tell you is that this is only compatible with Samsung devices that are S9 or . This was not mentioned on any of the advertising. I figured I could get around this by borrowing a device to try it out and at least see if I liked it, however the app that is able to take care of these measurements isn't made by Samsung and is in an experimental phase. Trying to even use the app involve signing multiple things that isn't something that anybody wants to just try out the feature is going to sign up for. Next time Samsung is advertising a feature they need to make sure that feature is actually readily available to its clients before selling the product. Another problem I had was that this watch also left a singeing sensation where the sensor was touching my skin. This leads me to believe that these products may be buggy and effective to begin with because I don't believe a smartwatch should sting while you're wearing it. The device doesn't even have a speaker in it so you can't take calls from the watch unless you're wearing headphones that are connected to the watch and not your phone. If they're connected to your phone your watch just acts as a glorified control. I only give this product of 1 out of 5 because it at least functions as a step counter and heart rate monitor and we'll give your notifications to your rest so you don't have to pull out your phone. However this is pretty much a feature available on any smart watch and many other SmartWatches are much cheaper.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great opportunity but..

    Posted
    Kristy
    • My Best Buy® Member

    From first glance I loved this watch. Perfect design, has notification capabilities. But after having this watch for almost 2 weeks I notice everything it lacks. I very much dislike that this watch does not include a speaker. Almost makes it useless. The older Galaxy watch from last summer- does have a speaker but I dislike the colors/bulkiness of that watch. Plus why do I want to go backwards? So back to my issues. . can't listen to music, can't answer/end calls- always sends me to my phone, and does not allow you to go far from phone at all. I can be in my 850sq ft apartment and lose signal from the phone. Which is the biggest bummer when it comes to work because I need to know what's going on in case of emergency and I cannot have my phone out at work. I most likely will be returning this watch in hopes something similar and newer is released soon with a speaker and mic.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hello Kristy, we apologize that this experience has been less than ideal and appreciate your suggestion. We are always looking for ways to improve our products and reviews like this help us understand what we can do to achieve that goal. Here is a link https://www.samsung.com/us/support/answer/ANS00078019/ for steps so you can start listening to music. You can also always give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    Stylish & Light

    Posted
    ChiShopper
    • My Best Buy® Elite Plus Member

    I have had a Gear Fit2 Pro and before that the Gear Fit. I didn't see what all the fuss was about for the Galaxy watch I thought it was WAY TOO BIG & BULKY for my wrist and I felt the only thing it could do that my Gear Fit couldn't was answer calls. Meh, I am rarely far away from my phone and when I am calls just have to wait. Along came the Galaxy Watch Active. I tried it on and liked it but was it really worth the upgrade from my still working and reliable Gear Fit2 Pro? For me, a resounding YES!!!! If for no other reason than after 4 years I was ready for a new look. Aside from that, it fits way better on my wrist than the Gear Fit2 did which occasionally would read as not on my wrist because the shape & the gap between its sensor and my wrist. The Active is lightweight, stylish and it has more screen options than Gear Fit2. The band is way easier to swap out than the Gear Fit2 which is a plus. Since it looks like a watch and not a fitness tracker, changing the face and the band can help dress it up to look like a piece of jewelry and not a fitness tracker. It tracks REM, which gives a little more info than just deep versus light sleep. I don't see what the issue with battery life is. Currently I have it set to constantly track heart rate/stress and I haven't had any issues with it dying at the end of the day. If I had constant heart rate tracking on Gear Fit2 I would need a top off by the end of the day or at least before bed. I read many comments about the battery life and that people barely get through 2 days. I charge the Active when I shower so even if the battery doesn't last a full 2 days w/o a charge my life is not so busy that I can't top it off daily. Also I have the S10+ while I haven't tried to charge the Active using my phone I know the option is there. I absolutely love the goodnight & theater features that stop the watch from coming on every time you move. My Gear Fit 2 would sometimes disturb my sleep with the flashing sensors or coming on as I rolled over. I am a little disappointed it doesn't currently have the blood pressure feature working, I check mine at least 2x per day it would be nice to see if it is accurate and have a better indication of where I am throughout the day. I like that you can save your 4 most used workouts on one screen for quick access. I do wish you could pick from any available work out in the Samsung Health App. I roller skate and I don't understand why that option is only available via phone. The circuit training option seems to work well and appears to give a reasonable caloric burn based on HIIT & Boot Camp workouts. I think the step tracker is pretty accurate in my experience. While the changes between the Gear Fit2 & Active may be slight, I am very happy that I purchased and for me it was worth the upgrade. I got it in silver and it looks awesome especially with an after market band. Bottom line for me, I would definitely recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A very good watch (not so good on iOS)

    Posted
    Aditya
    • Tech Insider NetworkTech Insider Network

    It is a good fitness band/watch with GPS/Heart rate monitor. You cannot make calls with this thing as even though it has micro phone it lacks a speaker. Yes, you can connect it with a Bluetooth headset and in that case, call goes to that, but that functionality is not there on iPhone, only on Android. You get Phone, Contacts & Samsung Pay when you sync it with an Android, these options are not available when you connect it with iPhone. I checked the app store and as of today, there are very few applications and the best health app you can use is Samsung Health, which itself is pretty good but if you are already using some app it may get some time and you will lose your progress. The Samsung Health App is mediocre at best on iOS, it kept telling me that there is no wearable device; though the galaxy app was showing the watch as connected. So, if you are using an iPhone, I will stay clear from it or wait till proper support is there. I have still given it 4 stars as it all works wonderfully on any Android device. The sync is seamless, all details is shown correctly the interface is good. Please note that If you are used to of using some fitness app, Samsung OS might not have it as this is not android wear it is Samsung own Tizen. Tizen is not bad, there are lots of faces to download and some of them are pretty good. Battery life is decent with location off, though goes down by EOD if GPS is on (Which is standard considering the battery size). Charger is magnetic wireless, and no hassle. I think the size is perfect for people with small - medium wrists and is very light weight. The band is smooth and seems to be good quality. There is one extra L size band included in the box along with a charger. I have been testing this for over a week now with iPhone, and the only thing which I really thing missing is the support to make calls from the watch it self. Yesterday I synced it with Android (do note that the watch will reset when you change phones so make sure you have backup your data). It connects to your phone (Apple/Android), and can alert you in case of notifications, which is handy as you can silent your phone and still get notification. It auto detects your workout, walking, running, cycling. Tizen interface is very responsive and the applications I used, they all worked as intended and I had no issues using them. It was very pleasant to use, full marks there. To conclude, it is a very nice-looking premium feel watch which works great with an Android phone. So, 5 stars for that. iPhone experience is half baked at best; so, 3 stars for that. Decide based on which phone family you come from. Recommended for Android users.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Aditya. We are thrilled to know you're getting great use out of all the wonderful features this Samsung Galaxy Watch Active Smartwatch has to offer. Thank you for picking Samsung! ^Monique Samsung

  • Rating: 5 out of 5 stars

    Great Value Smart Watch/Fitness Companion

    Posted
    MarkHanh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is an overall great value for any occupation and any occasion. My workplace is an industrial package center. After getting tired of missing calls/texts I decided to finally jump the gun after buying the Galaxy S10. I went along with the black version since the casing is a hard composite that I don't have to worry about scratching. This is as opposed to the aluminum casings on the other color watches. Build wise I would not have bought this if the market for 3rd party accessories was non-existent. I found a great screen protector that helps me stay confident about wearing the watch to work, and the Milanese style strap I bought allows me to quickly adjust the location of the watch body to keep it away from machinery when necessary. The OEM strap is very comfortable but having to readjust it proved to be a nuisance. Style wise the 40mm casing looks just right on me. I am 5'5" and typically wear smaller 38mm watches. Not sure if I would like it as much if the size was any smaller. It's a preference, but we all have our vanities about us. The black screen on black bezel also makes the screen look bigger than what it really is, which is good. I am sure all of us would have preferred a smaller bezel like what Samsung has done with their Galaxy line of phones though. The actual watch is simple to navigate. The lack of the rotating bezel makes it easier to navigate through touch compared to the preceding Galaxy Watch devices where the bezel was raised and in the way. If you can memorize what application is which icon on the navigation screen, then scrolling through them one-by-one with the old bezel is pointless. That's my opinion as somebody who's never owned one of those devices. Lack of a speaker is ok. When it is all said and done this is a fitness track first. It works out because I have the Galaxy Buds (preorder bonus) anyways for when I take incoming calls. Back to this being a fitness tracker. The pedometer and floor count may be questionable at best, but I enjoy being able to see my heart rate, stress levels, and sleep habits. Lastly, it may not have a speaker, but it still has GPS! The Navigation Pro app I paid for is very useful for pedestrian travel. I don't need a map on my wrist, so simply telling me where and when to turn is great. What I did not realize is that the companion app also syncs with my Android Auto in my car. Whenever I put in an address it'll give me the turn-by-turn on my wrist. Since I keep my GPS on mute, I found the vibration for an incoming turn/exit to be very handy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice fitness tracker/Mediocre smartwatch

    Posted
    JMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I spent a month using a Galaxy Watch with an S10+. I switched to the Galaxy from an iPhone and purchased the Galaxy Watch Active to replace my Apple Watch Series 3. I was debating between the flagship Galaxy Watch and the Active. I eventually chose the Active because I mainly use a smartwatch for fitness and prefer the design and form factor of the Active. One thing I never liked as an Apple Watch owner was the boring, square, utilitarian design of the Apple Watch. The smooth and stylish round face of the Active looks much better than my old Apple Watch and even slightly better than the Galaxy Watch IMO. Its very unobtrusive and blends in with your wardrobe without standing out. The Active gives me pretty good battery life. I get just about two days off a charge. I strictly use the watch for fitness. I don't use it for playing music, GPS navigation or non-fitness related apps. The processor is snappy enough for my needs. The OLED display is nice and crisp. The interface is not the most intuitive to operate and the omission of the rotating bezel makes it even tougher. That's one of my gripes. The screen is bright enough for most uses but can wash out and disappear in very bright sunlight, even at max brightness. Performance-wise, I'd heard complaints about the step counter being inaccurate. I believe I got lucky because I compared the Active to my old iPhone, my S3 Apple Watch, my work phone (S8+) and even a stand-alone pedometer. It was consistent among all devices in tests, including the pedometer. I'm comfortable with it. The band is soft, very comfortable and easy to clean. The watch ships with two bands, short and long. The grey and silver combo may appear boring at first glance but it looks really nice on the wrist and matches any outfit worn. The silver case is also versatile enough to match any color or style band you throw at it. You can place and answer calls from the watch but not hold conversations from it. That's because it does not have a speaker and is another of my gripes. Whenever you make or answer calls, it simply says continue on handset. Call place/reject can be useful, but only if you have earbuds or some other type of secondary external audio device to handle calls handsfree. Otherwise, you may as well just use the phone. I don't normally place lengthy calls through a smartwatch but it was very convenient to have the ability to make, answer and even have a very brief phone conversation when necessary on my Apple Watch. Another thing that irked me about this watch was the debacle with the blood pressure monitoring. In the weeks leading up to launch, the Active was being touted as the only smartwatch capable of monitoring blood pressure. I personally know people who bought the watch specifically and almost solely for that reason. What they got instead was lots of frustration. The app was delayed and is only compatible with certain phones. It also requires users participate in a research program and share their data. After going through the delays and agreeing to participate in the study, many users are reporting glitches, shaky reliability and wildly inaccurate results. I know people who decided to pass on installing the app for that reason. If this was supposed to be an answer to the new Apple Watch ECG feature, it failed big time. A lot of people actually returned the watch after the blood pressure monitoring turned out to be such a huge disappointment. I personally like the Active, particularly the styling. The best feature of the watch is by far the price. I realize the trade-offs will very likely be too numerous for some and the blood pressure ordeal left a bad taste for many who pre-ordered. I also saw that the flagship Galaxy Watches were recently on sale for $50 off. That only further complicates the decision making process. I personally can live with the trade-offs, although some are definitely more irksome than others. I consider the Active more of an activity tracker than a smartwatch, hence its name. As long as those are the expectations going in, there is likely to be far lest disappointment. So to sum all this up in two sentences: * If you want a true smartwatch comparable to an Apple Watch, buy the Galaxy Watch. @@@@@ If you primarily want an activity tracker that will also give you alerts and limited apps, buy the Active.

    I would recommend this to a friend