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Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1761 reviews

91%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 13 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Nice fitness tracker/Mediocre smartwatch

    Posted
    JMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I spent a month using a Galaxy Watch with an S10+. I switched to the Galaxy from an iPhone and purchased the Galaxy Watch Active to replace my Apple Watch Series 3. I was debating between the flagship Galaxy Watch and the Active. I eventually chose the Active because I mainly use a smartwatch for fitness and prefer the design and form factor of the Active. One thing I never liked as an Apple Watch owner was the boring, square, utilitarian design of the Apple Watch. The smooth and stylish round face of the Active looks much better than my old Apple Watch and even slightly better than the Galaxy Watch IMO. Its very unobtrusive and blends in with your wardrobe without standing out. The Active gives me pretty good battery life. I get just about two days off a charge. I strictly use the watch for fitness. I don’t use it for playing music, GPS navigation or non-fitness related apps. The processor is snappy enough for my needs. The OLED display is nice and crisp. The interface is not the most intuitive to operate and the omission of the rotating bezel makes it even tougher. That’s one of my gripes. The screen is bright enough for most uses but can wash out and disappear in very bright sunlight, even at max brightness. Performance-wise, I’d heard complaints about the step counter being inaccurate. I believe I got lucky because I compared the Active to my old iPhone, my S3 Apple Watch, my work phone (S8+) and even a stand-alone pedometer. It was consistent among all devices in tests, including the pedometer. I’m comfortable with it. The band is soft, very comfortable and easy to clean. The watch ships with two bands, short and long. The grey and silver combo may appear boring at first glance but it looks really nice on the wrist and matches any outfit worn. The silver case is also versatile enough to match any color or style band you throw at it. You can place and answer calls from the watch but not hold conversations from it. That is because it does not have a speaker and is another of my gripes. Whenever you make or answer calls, it simply says continue on handset. Call place/reject can be useful, but only if you have earbuds or some other type of secondary external audio device to handle calls handsfree. Otherwise, you may as well just use the phone. I don’t normally place lengthy calls through a smartwatch but it was very convenient to have the ability to make, answer and even have a very brief phone conversation when necessary on my Apple Watch. Another thing that irked me about this watch was the debacle with the blood pressure monitoring. In the weeks leading up to launch, the Active was being touted as the only smartwatch capable of monitoring blood pressure. I personally know people who bought the watch specifically and almost solely for that reason. What they got instead was lots of frustration. The app was delayed and is only compatible with certain phones. It also requires users participate in a research program and share their data. After going through the delays and agreeing to participate in the study, many users are reporting glitches, shaky reliability and wildly inaccurate results. I know people who decided to pass on installing the app for that reason. If this was supposed to be an answer to the new Apple Watch ECG feature, it failed big time. A lot of people actually returned the watch after the blood pressure monitoring turned out to be such a huge disappointment. I personally like the Active, particularly the styling. The best feature of the watch is by far the price. I realize the trade-offs will very likely be too numerous for some and the blood pressure ordeal left a bad taste for many who pre-ordered. I also saw that the flagship Galaxy Watches were recently on sale for $50 off. That only further complicates the decision making process. I personally can live with the trade-offs, although some are definitely more irksome than others. I consider the Active more of an activity tracker than a smartwatch, hence its name. As long as those are the expectations going in, there is likely to be far lest disappointment. So to sum all this up in two sentences: * If you want a true smartwatch comparable to an Apple Watch, buy the Galaxy Watch. * If you primarily want an activity tracker that will also give you alerts and limited apps, buy the Active.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful watch plagued by poor user experience

    Posted
    sundevilchemist
    • Tech Insider NetworkTech Insider Network

    Model: SM-R500NZSAXAR Short: Hardware alone this watch looks high end with one of the best screens I have seen on a smart watch, but that is where it all ends. What I liked: - Highly visible in direct sunlight - Bixby worked excellent - Tons of watch faces and ability to create custom watch faces - Swiping left and right worked great - Easy to swap to another band - Some notifications were instant - Comfortable - Cool magnetic wireless charger (seems to charge fast) - Heartbeat, breathing, and all the "health" features are excellent What I didn't like: - No native text/sms app on the phone - Didn't always receive notification(s) of new sms/text message (when I did probably had a 5 minute lag) - Could only use Bixby to send text message from watch (I like being able to do that but not out of necessity) - Had to install 2 additional apps (Samsung Accessory Service and com.samsung.android.gearpplugin) - Out of the box required software update that took 10 minutes to complete - Didn't like how the watch band inserts under the clasp side (will swap to a 3rd party band) - Didn't come with installed protection on the watch screen (wireless charger did) - No wall wart included Long: Unboxing the watch I noticed the screen of the watch had no factory applied screen protection. Non of my other watches have one and none have scratches on the face. Time will tell how scratch resistant this watch face is well at least until 3rd party screen protectors arrive. As with all smart watches on your phone you have to download the appropriate apps, turn on bluetooth, and location services. Once that is done you sync the watch, apply the updates, and then customize your watch to your liking. The screen is vibrant and this makes the dials look really good. Had no issues with the health monitors. Seem to work exactly like my fitbit but provided better feedback. I primarily wanted the watch to use to receive emails and text/sms messages. New email notifications seem to be instant. Text/SMS messages notifications lagged and sometimes never came. Also couldn't find native messaging shortcut on the watch. I had to use Bixby to open up messages. This was really disappointing and the watch showed I needed to relax and take breaths. It showed I was stressed. I factory reset the watch and tried again. Signed into my Samsung account and still had issues with text/sms messages. My other smart watches had no problems and were instant. I would have no problem giving the phone 5 stars if the text/sms once the text/sms issues are fixed (maybe I am only one with the issue?). The hardware and design is no doubt 5 stars and that's why I would recommend it. I am sure Samsung will respond to community issues and polish the software, but nobody wants setup issues from the start.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but not what expected

    Posted
    PsykoPup
    • Tech Insider NetworkTech Insider Network

    This is my first Samsung smartwatch. I've previously owned a ZenWatch 1, a Pebble Time and an Amazfit Bip. For reference, I have a Pixel 2 phone. I must say that this Watch Active has some limiting SMS functionality. I even did a chat with Samsung customer support, because I thought I was doing something wrong. Nope... I was told it's because I'm not using a Samsung phone and he would not assist any further. Here are some of the downfalls I'm seeing... 1. In the Galaxy Wear phone app, you do not have access to any Message settings. The only thing you can do is toggle the Message notifications On or Off. 2. The Message app does not show on the watch's app list. However, you can ask Bixby to open the Message app. When I asked it to open Messages, it seemed to have displayed the message I last viewed on the watch. It wasn't even the last message I received from the same person. I tried it again, a couple days later, and it still opened that same message, not any of the messages I received since then. 3. Notifications do not appear on the watch for very long... maybe 2-3 seconds. It would be nice if you had control over how long a notification will stay visible. As far as battery life, it seems to be performing average to above average. Keep in mind that I'm coming from one watch that lasted 10 days and another watch that lasted 3 weeks. With the "always on" set to Off, I was able to get a solid 2-3 days before needing to charge. The first 2 times I tested it, the watch battery was at 24% at the end of the 2nd day. This time around, I'm on my 3rd day, at 1:00pm and the battery is at 14%. With the "always on" set to on, taking the watch off the charger at 7:30am, the battery was at 12% at 10:00pm that night. Huge difference. I was using a watch face that has a dimmed version, but left quite a few items on the screen. Next, I will be trying a different watch face that, when dim, only shows the time and battery level. Tracking activity... I thought I'd give the "Automatic Workout Detection" a try. This did not work very well for me. I had my phone on me, as well, when I went for a walk, so I was able to compare the 2 different programs... Samsung Health and Google Fit. I made sure that Automatic Workout Detection setting was On on my watch. I walked 20 minutes, stopped and sat at a park for 30 minutes, then walked back again, for another 20 minutes. Google Fit detected and recorded that I had completed 2, 20-minute walks. Samsung Health only recorded my 2nd walk, on my way home. It did not detect/track my 1st walk, to the park. Overall, the watch is fairly status-quo for smartwatches these days. They still have a way to go, especially to work with Android phones. I am surprised that Samsung is being to blatant about lack of compatibility with non-Samsung phones. I expected more from a non-Apple piece of hardware. I'm really having a hard time trying to figure out if I'd recommend this watch to a friend. I guess I would say... Only if you own a Samsung phone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Really wanted to like it.

    Posted
    Dmnlink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As much as i wanted to like this watch, i ended up returning it. My main issues with the watch were the main reason why i got the watch, it's fitness, workouts function. Basically the watch is not good at tracking workouts or even tracking sleep. While manually starting workouts and doing simple things like lifting dumbbells, the watch would refuse to accurately track my repetitions etc. If i did 10, it showed 3 etc. The sleep tracking would have gaps throughout the night were it didnt track any sleep at all, something that never happened with my previous Fitbit. After researching and watching countless youtube videos of people having the same issues, i decided to return the watch. It seams all of Samsung watches have these issues and i assume people who leave good reviews about the watches don't really care much for its fitness functions but more about its notifications, app etc, because those are actually were Samsung watches really shine. Paired with my Galaxy Note 9, connection and notifications were seamless unlike my previous Fitbit. Things just worked. Also the watch feels and looks very premium, higher quality. In my opinion, if you are buying this watch you probably care about it's fitness functions, and i can honestly tell you even though Fitbit's are more basic it terms of "smart watch" features, they do what they are supposed to do a lot better than Samsung smart watches .

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Smartwatch but.......

    Posted
    Xtant
    • Tech Insider NetworkTech Insider Network

    Got this Galaxy Active more for a smartwatch then the activity part. As a smartwatch it has the features I wanted for my basic needs as far as gettig notifications from my phone that is in either my pocket or backpack. The Galaxy Active is a good looking smartwatch that is pretty sleek and not bulky. The display is easy to read even in sunlight. Touch control worked very well with good and accurate responses. The only activiity uses I have used is the pedometer and heartrate monitor. The heartrate monitor has very good response time. You can do a lot with the Samsung Health app but that is beyond my needs so I have not added it. I did have 2 issues with the Galaxy Active thogh. Both issues deal with the screen turning on via touch/tap or raising your wrist niether of which I have been able to get to work thus my 3 star rating as it is not as easy to have to press the button to turn the screen on as it would be to tap or raise my arm. The gesture to turn off the screen works perfectly. I don't know if it's a software issue? (I did update) If not for these issues I would give it 4 stars. I would still recommend the Galaxy Active if you like Samsung and are looking to get a smartwatch with activity tracking options as it's performance is really good and it's a good looking watch.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great opportunity but..

    Posted
    Kristy
    • My Best Buy® Member

    From first glance I loved this watch. Perfect design, has notification capabilities. But after having this watch for almost 2 weeks I notice everything it lacks. I very much dislike that this watch does not include a speaker. Almost makes it useless. The older Galaxy watch from last summer- does have a speaker but I dislike the colors/bulkiness of that watch. Plus why do I want to go backwards? So back to my issues.. can't listen to music, can't answer/end calls- always sends me to my phone, and does not allow you to go far from phone at all. I can be in my 850sq ft apartment and lose signal from the phone. Which is the biggest bummer when it comes to work because I need to know what's going on in case of emergency and I cannot have my phone out at work. I most likely will be returning this watch in hopes something similar and newer is released soon with a speaker and mic.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hello Kristy, we apologize that this experience has been less than ideal and appreciate your suggestion. We are always looking for ways to improve our products and reviews like this help us understand what we can do to achieve that goal. Here is a link https://www.samsung.com/us/support/answer/ANS00078019/ for steps so you can start listening to music. You can also always give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth Samsung

  • Rating: 3 out of 5 stars

    It's a good watch, but functionality can be better

    Posted
    Rick
    • Tech Insider NetworkTech Insider Network

    I like the watch. It's stylish and sleek. However, I find the wrist band a little too restricting. I find that my wrist starts to get irritated and itchy after a while like around 30 minutes of use. Not sure if it's just because of the wrist band being too tight or I'm having a skin irritation. Whenever I do loosen up the wrist band, the watch becomes too loose. There is no "sweet" spot for me unfortunately. I also found that the watch turns on way too often. It's supposed to be a feature where the watch will automatically turn on when you flick your wrist, but I found the watch turning on a bit too often even when I'm not trying to look at it and it also sometimes does not turn on when I'm trying to look at it. The apps for the watch are good and standard. They're okay. You can get more apps for the watch to make it better, but the default ones should get you around.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Rick. Thanks for your feedback. I am glad your are enjoying your watch. With the irritation concern, you may want to look into purchasing other wrist bands that will be better for you. Thanks for being a loyal customer. ^Monique Samsung

  • Rating: 3 out of 5 stars

    Does not track miles.

    Posted
    Marie
    • My Best Buy® Member

    After hours of researching, I purchased this watch yesterday. I was so happy with my new watch. I kept telling my husband that, "I love my new watch!" Unfortunately today, when I ran on my treadmill, the watch did not track my miles. I thought it might be a GPS problem. I got off the treadmill and ran outside. Still the watch did not track my miles. I assumed that I didn't set the watch up correctly. However, I called tech support and they told me that they are aware of the problem. Samsung is currently working on software to fix the problem. No answer on how long that will take. This watch offers so many features, and I am so happy with it, however, I will have to return it tomorrow. I really want to know the miles I've walked/run. If miles aren't important to you, I recommend this watch. If they are, hold out until problem is solved.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good design, but plagued by short comings.

    Posted
    Glenn
    • My Best Buy® Member

    I had high hopes for this watch. I'm replacing my aged forerunner, and wanted to give this a shot. I have a note 9, and figured I'd stay in the same ecosystem. While the watch has a good design and great screen, it fall short on components essential to a fitness tracking watch. The heart rate sensor is very unreliable. I had times where it just flatlined, leading to spotty results. And you can't pair a chest strap to it. That alone killed it for me. However, the biggest heel of the deal. The battery life is bad. Like apple watch 1 bad. It would drain up to 75% of its battery in less than a day. And this was just tracking steps and activity at work. Workouts drained it much worse. Even just navigating screens, I watched it dwindle. I returned for the Garmin Viviactive 3 music. A bit more expensive, but worth it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A decent fitness tracker but not durable

    Posted
    bmurphy
    • My Best Buy® Member

    I pre-ordered this watch back in March. I've been wearing it daily since then. I decided to try a Samsung/Tizen smartwatch after owning 3 Android Wear devices. Overall I've been happy with the performance of the watch as compared to Wear OS. It's a very decent fitness tracker with good battery life. I find it disappointing that after only a few months of use the black finish of my watch has worn off around the front edges of the bezel. I've also had to buff scratches out of the gorilla glass with tooth paste. I never had to do either of those things with the Android Wear devices I owned. I wore them for much longer periods of time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    New designs but they need the sound option!

    Posted
    Celina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Don't get me wrong I like the watch designs that are coming out. They are more wearable and look nicer but they don't have sounds! I had the geo (square watch) when it came out and I loved it! It shower the messages and other apps like this one. This one doesnt have sound! I looked every where for it and couldn't get it to work so I had to return it unfortunately. I really wanted a Samsung watch but if it doesnt have a speaker I will have to pass. I like to be able to answer my calls and not have to use my phone (mother of 2 small ones) Its east to set up and use just no sound :( for me

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Workout Watch?

    Posted
    Keira
    • My Best Buy® Member

    I swam and did spinning class with this watch. Worked well swimming, counted laps correctly for freestyle, not so much for backstroke and regular kicking with kick board. Spinning with it was annoying, it kept alerting me that it was paused while I was still working out. Recorded a 28 min work out that was actually 56. Contacted customer support and they advised that unlike the other watch that has a bezel this one does not have an option to turn off or on the auto pause option. Very disappointing. Battery doesn't last more then a day if you use it for working out.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Just an okay device. No ECG.

    Posted
    dimpleceo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, just an OK watch. It loses it's "new toy" appeal pretty quickly. Samsung sales people will say the watch has ECG (heart rhythm monitoring, different from heart rate) like the Apple Watch, but it doesn't. The watch doesn't turn on when you make the corresponding gestures, which is frustrating. The screen doesn't stay on a specific app while I'm working out, so I'm constantly tapping buttons to see time, performance stats, etc. It's great for steps, heart rate, stress management, but many devices can do these basics for far less money.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A remote with fitness apps

    Posted
    Aiyasgc87
    • My Best Buy® Member

    I was so happy when I got this since I previously bought my husband the big Galaxy watch and wanted a smaller version for myself. What a let down... there is no speaker on this so you cannot call people or listen to music. I see now why it's called the "Active". Its only good at using fitness apps and it's only good for that, not great. You can use it to answer your phone that's in your purse or pocket which makes no sense. If you're going to have to pick up your phone to speak, why the heck would you want the ability to remotely call/answer? What a joke.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent watch but needs some updates

    Posted
    zugg
    • My Best Buy® Elite Plus Member

    The watch is not a bad but it has a couple flaws that keep if from being a great watch. The first flaw is the step counting. This watch seems to be way off when counting steps. I have noticed up to a 5k difference between this watch and my fitbit. I have also did manual counts to compare against it and it always falls short. The second flaw which may be do to the first is that my daily calorie count seems low. As for the positives it has a great screen, I like the auto workout tracking and its seamless connection with my galaxy phone.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey there, thank you for taking the time to share your feedback. I have provided these link (https://bit.ly/2LRg8kX) (https://bit.ly/2D7T913) that should help with these concerns. Thank you for choosing Samsung. ^Ash Samsung

  • Rating: 3 out of 5 stars

    Nice watch

    Posted
    Jd25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like this watch, and it provides a good value. I purchased it for its size and circular appearance, which is similar to the mechanical watches I've always owned. Unfortunately I don't think any of the activity tracking is as accurate as my previous Fitbit, and I've already cracked the screen in two places (owned for 3+ months). While I'm not running out to purchase something different, I'd probably try something different next time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent watch, poor band

    Posted
    KHan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, I'm enjoying the watch. It is very comfortable and easy to wear. Most of the advertised features work well. However, there are some text syncing issues with the message+ app and the surface of the band started peeling almost immediately (I haven't exposed it to any chemicals or anything that could cause it). Those aspects are disappointing.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A little disappointed in my Galaxy watch active

    Posted
    Rena
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm a little disappointed. I had a versa watch before this one and I really liked it, but it stopped working after a year, so I thought that this would be better since I have a Samsung galaxy phone but it doesn't respond to touch as well as the versa, and the notifications come through some of the time but not all of the time. It has a lot of watch faces to choose from, but it is basically just a clock

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Could be better

    Posted
    Jle1002
    • My Best Buy® Member

    I switched from my trusty old Fitbit to this, since I just got the Galaxy S10. The watch itself is the perfect size and I love the apps. But I hate the step counter, which is a big part of why I wear it. I can walk around my house and the counter will not move unless I'm swinging my arms. I read reviews on other Samsung watches and I guess this is a known issue that Samsung chooses to ignore. I prefer my cheap Fitbit over this.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wish the charge lasted longer

    Posted
    Katrina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the watch and that I can send simple texts from it. I hate that I have to charge it every other day dispite turning off some of my notifications all I get on my watch are text messages, notified of in coming calls and tracking my steps and sleep. My Futbit blaxe lasted a full week on a single charge. I am keeping the watch because I can text without my phone which helps in long meetings or trainings

    I would recommend this to a friend