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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 8,219 reviews
  • Rated 5 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My high end name brand Analog watch needed a battery. It is always a pain having to drop it at the jewelers and wait. I primarily wanted something to tell time but thought the integrated step tracker would be a nice feature. I initially went into the store looking at a different model and the saleswoman directed me to this one. I am so glad she did! First, it isn't too big or too small. You can change the watch face and have it turn off unless you turn your wrist to look at your watch or turn it on. In addition to telling time and counting steps it also has a function to find your phone, a reminder that you have sat still too long, constant heart beat monitoring and both quick text replies as well as voice to text and handwriting responses. From the watch face I selected I can see the weather at a glance, how many steps I have taken, my heart rate, % battery remaining and of course the time. This is one purchase I am very happy with.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great watch! Definitely serves it's purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch that does everything you need. However, it does have it's downfalls. It has very little storage and the operating system takes up much, if not all, of the storage after updating out of the box. I only mention this because I was looking forward to downloading music onto it and not needing my phone when going outside on a bike ride or walk, but because of the small amount of storage I wasn't able to do that. The watch also loses battery pretty fast if you have a very colorful watchface or something with a lot of white, even so though it lives for about a day and a half with a dark or less colorful watchface. Some great and handy things it does do are locating my phone when I can't find it, and vice versa, connect directly to my Bluetooth headset/earbuds, track sleep (even naps!) and exercise and give detailed d, check texts on the fly, and more!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, No speaker

    Rated 4 out of 5 stars

    Love it but you do charge it alot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch! Didnt spend an arm and a leg and ok bc of that I have to charge it every day and a half but it will last on save battery mode till i at least get home. I dont care to have a speaker on my watch bc I dont want everyone listening in on it. Overall I love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung Galaxy Watch Active

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with the purchase of Samsung Galaxy Watch3. It doesn't have all the 3 has, but it has potential. My wife loves it. It looks great on her. Nice little gadget overall.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend refurb products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch at a steal of a price, and even as a refurb it is a great deal. Works perfectly, looks good as new and seamlessly works with my Galaxy Note 10.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    It's Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smart watch that had all the fitness features, but didn't look like a fitness-focused watch (they usually don't look good in my opinion). This watch looks & feels fantastic; it has a very nice & clear display with vibrant colors, animations and movement in the screen are very smooth. It's connectivity withy my phone is very solid, all the information shared updates regularly (weather, messages, calendar, etc) - I've have smartwatches that I had to synchronize all the time and that got very annoying. There are a ton of different watch faces to choose from in the Galaxy Wear app. The battery charge usually lasts a little over 2 days which is great for me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mikel, Samsung is pleased to hear that you are enjoying this watch and all the wonderful features. Welcome to the Samsung experience and thank you for choosing Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Fitness tracking

    Rated 3 out of 5 stars

    Watch is great but NOT waterproof.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until about a month ago, I had no problems whatsoever with this watch - in fact, I absolutely loved it. Here are a few reasons why: It's very light and comfortable to wear, and it's small enough that it never gets in the way. Even though I try to charge it every night, the battery will easily last two days in case I forget. The watch seamlessly connects to my android phone and lets me read and reply to texts, emails, and other messages, as well as pause/play music, check the weather, etc The AMOLED screen is beautiful and bright enough for me to read in direct sunlight with glasses on. Fitness tracking seems to work well, and I like not having to bring my phone with me when I'm running. It keeps track of miles ran, calories burned, heart rate, etc. I admit I've only used the run tracking but I'm sure the other workout modes work just as well. Now unfortunately my great experience with this watch took a turn for the worst about 8 months after I bought it, when I decided to wear it while swimming in a freshwater lake - shouldn't cause any issues, I thought, after all it is IP68 rated and even has built in features to track swimming! This proved not to be the case, because shortly after getting in the water both the screen and side buttons had died! The watch was still connected to my phone, but it would not respond to anything. Later that day I tried to power cycle it and the AMOLED screen came to life with a horrible glitched mess - I though the watch was done for. Miraculously, the next day it started working again and I've had no issues since, but the damage has been done - not to the watch, because it somehow works now, but to my trust. Never again will I take it swimming, and thought I still use it everyday, I now fear that the internals have been slowly corroding this whole time and the watch will just suddenly die someday.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent Design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek light weight watch. Very easy to use and navigate. I love receiving my notifications through my watch. Sending and receiving text messages so convenient. You can only answer the call or make the call through the watch but then will have to have your phone for an actual conversation. Hoping that will change if a new watch comes out. I live in a 3000 sq ft home and receive my notifications without phone being in my hand or directly near by at all times. I dont believe the heart rate sensor is very accurate as it says that my heart rate is at 160 + bpm anytime I check it. I love how easy it is to put reminders on as I do this all day!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first to try a smart watch but finally decided to make the jump. Very glad I did! After a couple days I'm so used to just checking my watch for notifications now I hardly reach for my phone. The heart rate monitor and step counter are also cool and it reminds me to get up and move if I have been sitting too long. Very comfortable, I forget I'm wearing it most the time. I cant see myself not having one now. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water mode appears defective on this one.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly, till I used it on Water mode. Set swim mode, water icon displayed. No power after swim....water still got inside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this watch!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I hope it would do. I paid a couple of dollars to get a different watch face that I liked and all is good. I like that you can remove and add different widgets to keep track of what ever you want to keep track of. The only thing that I have found is that it needs to be charged almost everyday depending on how far you get away from your phone that it is connected to. But other then that I love this watch. I like the sleep mode on it for night time. You dont get blinded by light in the middle of the night if you bump it or turn your wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new active watch design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this new active watch, the round face is nice. Wish the screen was a 1/4" rounder, but not a big deal at 1.1". Already replaced the Silver bands with White ones I found on amazon. Wish this was offered with white bands. This pairs great with any galaxy or note phone. Its currently paired with my old Note 5, till my new S10+ arrives....

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great trackers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly purchased this for the step and workout tracker and got a little bit more. I do wish there were more widgets on here and that the screen was a tiny bit bigger but other than that, I really like this watch. The battery life isn't what I like it to be but its tolerable. The only thing I dislike is the material of the bands, as soon as I sweat or it gets a little damp from me washing my hands, it made my the skin around my wrist peel so I can't wear it often. I just need a regular fabric one that won't hold moisture under the bands. Still a decent watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my fitbit so that all of my activity could be checked/captured under the Samsung Health App.I can receive emails and text notifications. I can respond with pre generated messages or write my own. It does not have the call feature, but that does not bother me. Swim with it. Only downfall is the short battery life. Incative- battery lasts almost 2 days. If I am very active then it will only last about a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped wearing watches years ago because I work in manufacturing and we are not allowed to wear them. So when I purchased this on a whim, I thought I wouldn't like it but I was so wrong. I love it. I don't feel like I have to always be tied to my phone because I get all the notifications I need on my watch. I can even respond to text messages which is great. I don't think there are any downsides to it.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick-looking watch. Syncs with my Android phone. Drains battery fast so you will need to customize your apps. Loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great active watch.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish i got one of these sooner. great to keep track of your walking , steps heartbeat etc....when you start walking good few mins it will then start a timer on its own how long you been walking for. very easy bluetooth pairing. even eaaierto charge set it on the wireless charger magnetic and your good to go. also say your walking an you eant to check your steps the watch will count all tbe way up to the last steps you did. great battery life i can wear all day then before i go to bed take off the watch and it will only be like 60% or so. also once hits next day the watch will reset itself to 0 steps so it can record all over. the watch itself is big enough on the face but not to the point of being bulky and getting caught on shirts hoodies etc.....the watch band is very comfortable and fits well not to tight and not to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great watch.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch for the price at $129 Great functionality ease of use beautiful performance and appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its not super huge on my wrist (i have tiny wrist) . Great price, great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with a Note 9. Easy to set up and intuitive to use. The size is absolutely perfect for me, which is usually a problem for me and smartwatches. Third party bands are easy to get and easy to swap out. Charges in about an hour. I can get a day out of it comfortably, charge it while I'm taking a shower and getting ready for bed, then put it back on for sleep tracking. I have constant heart rate monitoring and weather but not always on display. It's light enough I can forget about it being on my wrist. It's attractive, too. Some Samsung Watch users miss the rotating bezel, but I never liked it and I'm happy it isn't there to bother me. It's durable (I am very hard on watches and I don't see any scratches). Music quality with cheap wireless bluetooth headphones is very good. Better than my phone. Samsung pay works well anywhere that accepts tap to pay. Bluetooth only, but on ATT that's a good thing as they aren't great at integrating Samsung watches into your cellular ecosystem. If you can't decide what color to get, you should know you can get plastic cases that cover the bezel and make your watch look totally different if you like. I've attached pictures of how this works out. This is an excellent smartwatch for the price. If you have a Samsung phone and you're okay with having to have the phone in your pocket, this is a great buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Geth1138, we are thrilled to know you're getting great use out of all the wonderful features this watch has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

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