Customer Ratings & Reviews
- Model:
- SM-R861NZKAXAA
- SKU:
- 6584970
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the good overall performance, ease of use, and valuable features of the Galaxy Watch FE Smartwatch. The sleek design, sleep tracking, suitable size, and step tracking are also appreciated. However, a significant concern is the battery life, while some find issues with the watch band, connectivity, and limited compatibility.
This summary was generated by AI based on customer reviews.
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was nice but customer service sucked will not return
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ScottE, thanks for taking the time to review your Samsung Galaxy Watch FE. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share feedback with us about your device performance, durability, or functionality, feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra
- Cons mentioned:Battery life
Poor battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this watch is horrible. If you use any of the features it lasts less than 24 hours. Also plan on replacing the band. The one it comes with is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ArlinB, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There may be several reasons why your Galaxy Watch could be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the battery life of your Watch FE. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra
- Cons mentioned:Compatibility
Not compatible with an iPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch might be good, however it isn’t compatible with an iPhone. When I bought it I was told it was compatible with an iPhone. However it is not. The watch won’t work until it syncs with a phone. So, I couldn’t even turn it on. I’m not going to get a Samsung phone just to use the watch. It was disappointing. Best Buy gave me a refund without issue. I’m frustrated that technology works in competition and not in collaboration.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery does not last as long as my previous watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ClaudineW, thanks for sharing your thoughts with us about your Samsung Galaxy Watch FE. We value your honesty as we improve the design and functionality of our product line. If you're experiencing less than ideal battery life on your Galaxy Watch FE, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Battery life
Galaxy FE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok watch. The battery life is horrible! My watch 5 was better!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there McKenzieJ, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your battery life. If you would like further assistance afterward, let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Battery life
Battery life is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice watch but the battery life sucks. I went back to my Fitbit, the Samsung watch, I have to charge every day. Now I am stuck with it. I do not recommend for anyone with a busy lifestyle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AndrealG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Watch FE battery id not performing up to your expectations, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra
- Cons mentioned:Battery life
Galaxy watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery doesn't last long...The messages are not visible, I do not recommend it, for the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there STEPHANIEM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy Watch FE, please take a moment to review "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your battery life. To increase the font size on your Galaxy Watch FE display, please navigate to Settings > Display > Font Size and use the slider to adjust the text to your preferred size. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Battery life
Battery dies Fast!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having for only a few months batter dies in less than 12 hours
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Crystalfigs, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch FE. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There may be several reasons why your Galaxy Watch could be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the battery life of your Watch FE. Feel free to contact Support if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
- Cons mentioned:Battery life
Bad battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of money. The battery life is horrible. I would fully charde it and with then a 2 hours the battery would die.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LauraT, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy Watch FE, please take a moment to review "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your battery life. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
- Cons mentioned:Battery life
Bad watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible. Worst watch i ever bought
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ChrisP, thanks for taking the time out of your day to share your thoughts with us about your experience with using the Samsung Galaxy Watch FE. We value your candor as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed on a charger. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the life of your device. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for choosing Samsung! - Debra
- Cons mentioned:Battery life
No battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No battery life at all. The battery lasted less than 24 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Estherblack, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Numerous factors may be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch FE battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Battery life
Too much money to not work correctly!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not keep a charge for more than 12 hours. Will not connect to my Google Fit. They sent me a replacement and still doing the same thing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bj10, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you may be experiencing with your device. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to clarify what you've shared; I recommend contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
Will not do business with them ever again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy warranty service is horrible. We have on the watch for 33 days and it does not hold a charge. Went to get to watch exchange they told us it only has a 14-day warranty and they cannot help us. So we are out our money and time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Texas, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to check out, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you would like further assistance afterward, do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Samsung is a terrible comapny to deal with !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product ! Not only will ot not last, Samsung is a company that refuses to support its customers and dismisses thier concerns. Go Apple , Go Garmin do nto buy this product, or any Samsung product !
No, I would not recommend this to a friendsmall screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the screen, it's very small compared to the size of the watch and leaves a lot of space on the edges. I knew the specifications but I didn't think it would look so ugly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Garcia, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy Watch FE, please feel free to contact Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Missing sleep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recording sleep. Hopefully tech support can help
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts on the Galaxy Watch FE, Roy. Your feedback is invaluable as we strive to make improvements. We understand your concern about not being able to track your sleep. Your Wear OS Galaxy Watch can actually detect and analyze your sleep patterns at night! To use this feature, you’ll need to enable a few settings in the Samsung Health app first.
Here’s how to set it up:
1. Open the Samsung Health app on your watch.
2. Swipe to the Settings menu and tap it.
3. Find the option labeled “Blood oxygen during sleep” and turn it on.
4. Next, activate "Snore detection." This will open Samsung Health on your connected phone; tap the switch at the top to enable it.
When you're ready for bed, ensure that your watch is securely fastened to your wrist and that your phone is placed nearby, close to your head.
If this continues to be your experience, please do not hesitate to reach out to us at Support. -Kelvin
Not a fan of this watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth getting unless it is compatible with your phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to us, HGonzalez. Work on your fitness goals, no matter how big or small, with easy-to-understand performance insights. Learn more about your overall health and wellness with readings on body fat, muscle mass, water levels, and more. The Galaxy Watch FE is compatible with devices running Android 11.0 or higher and with more than 1.5GB of memory. When connected with Non-Samsung mobile devices, some features created by each manufacturer may have limited support, and some features, like Samsung Pay, are only available on Samsung smartphones. We'd like to gather more information about your experience so that we can look into a resolution for you. Please reach out to us at Support so that we can further assist you with this. -Kelvin
No return policy after 2 weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the watch to wear for work. Had it a few day's and then work decided to ban all watches. Found out watch only has a 2 week return time. Now I'm stuck with either having to find a new job or a 250 dollar watch i can't wear anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there BenjaminSaylor, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Watch FE, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Its ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give comment what exactly is this product.but not necessary to make people believing chances of winning gift card
I would recommend this to a friend- Pros mentioned:Overall performance
My galaxy watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working fine thanks to the Samsung employee that helped set it up. He was great and very patient. My reviews below might have been higher except I haven't had it very long. So far I'm very happy with it. I still need to learn more how it works
I would recommend this to a friend