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Customer Ratings & Reviews

Samsung - Galaxy Watch Smartwatch 46mm Stainless Steel LTE (unlocked) - Silver-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 79 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
battery
  • Rating: 4 out of 5 stars

    So far so good

    Posted
    DaveS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Watch has been great addition to my daily routine. Yes I said routine as this watch does way more than tell time. Heart rate, sleep reports, texting, calling, and way more. Easy to connect to my T-Mobile plan and works great. Long calls will drain you battery quickly.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    known problem not fixed, overrated battery

    Posted
    disappointed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First of all this would have been a great watch had Samsung fixed some know problems. The floors climbed on this watch is horrible at best. Today I put my Garmin watch and Galaxy Watch on and after several flights up and down the steps the Garmin showed 9 floors (I had done 12), The Galaxy Watch showed none. To see if it worked at all I climbed the steps and raised my hand over my head and the Galaxy watch counted one floor. My other big problem is with the battery life. I have the 46mm LTE (but no data plan set up) and get one day before needing to charge the watch. After 24 hours I will have a battery percentage in the single digits. I might be able to squeeze a little over 24 hours but never over 30. I have not done any exercise that I would use the GPS on nor have I been using apps or music. The phone is billed as unlocked but it will not work on ATT. In fairness it does say in the product description that it only works on T-Mobiles network but I didn't see that until after I ordered it. I really wanted this watch to work and really do love the watch other than the three problems listed. Those are some major problems though considering my Garmin Vivoactive HR does everything that I used the Galaxy Watch to do and I right at a week on a battery charge. I called Samsung today and was told by the customer service tech to reset the phone, which I did, and if that didn't work to bring the phone back to Best Buy to get a refund or exchange. The tech was very nice but he reported that he had not heard of the floor or battery problem and that my phone must have a problem with it. He may not have heard about it but there were many complaints about it on the Samsung Community board on Samsungs websight.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    SAMSUNG GALAXY UNLOCKED

    Posted
    TIGER7388
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my third watch. First one was a Frontier that the outside bezel was breaking down. Second was a LTE Verizon that the battery could not hold a charge for more than 20 hours. Now finally third watch is a charm. Holds a charge for three days. I recommend to back up your old watch if you have a Samsung account. One problem was I lost all of my Verizon Assurion insurance on all of my Verizon equipment when the Best Buy store activated my watch, which covered lost or stolen. The geek squad covers the watch problem, so best to have both insurances no deductible with geek but does not cover for lost or stolen. I use it for my sleep monitoring, walking and my local weather reports. My blu tooth seems to loose my connection to my Note 8, has a limited connection distances goes to a wifi. I only made one outgoing call with the watch, by not being connected to my Note 8.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The watch is operating as advertised

    Posted
    MikeAtoki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been enjoying the watch since taking delivery of it. The watch is superior to a similar watch from LG. The cost of LG Watch Sport Unlocked GSM (Silver/Titan) [Wireless is almost twice that of the Galaxy. I paid $650 for the LG Watch while Samsung - Galaxy Watch Smartwatch 46mm Stainless Steel LTE cost me $369.99. The LG smart watch was returned because of poor battery. A full charge cannot last for a full day while Galaxy battery fully charged lasts for 4 days plus depending on usage. I have tested and used all its features. Every aspect of the watch is working as shown on its specification. It pairs and syncs easily with my Galaxy S8+. Its Samsung Health feature works as if its monitoring ones health by reminding me how long I have been sitting down. So far so good, I have no regrets for returning the LG watch to buy the Galaxy. The Galaxy smart watch is a great watch to use.

    I would recommend this to a friend