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Samsung - Galaxy Watch Smartwatch 46mm Stainless Steel LTE (unlocked) - Silver-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 88 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Classy, but underwhelming.

    Posted
    Smiledog
    • Verified PurchaserVerified Purchase

    I bought this as a sleeker, bolder alternative to a Fitbit (or so I'm told it was supposed to be), but this was probably not the right choice. Before I bash on it, I'll state the good. -Fantastic build quality. It feels like a much more expensive mechanical watch I own, but I'm less afraid of dinging this one up (not that I intend to). Nice weight, the bezel ring has a satisfying *click* that doesn't seem to wear out, the face is pretty tough against scratches, it really IS waterproof, and the changeable bands is a neat little bonus. The battery is pretty good, I've gone days on a single charge. The device itself is stylish and classy in almost every scenario and adds a bit of flair to whatever you're doing and it functions rain or shine, hot or cold. -Somewhat simple and very responsive interface. There's a short learning curve to overcome using the watch. Just swipe or tap, a few gestures and that's it. Smooth transitions, apps load quick, and the display is very bright and sharp. Now for the cons... -Iffy accuracy. Oftentimes the step counter is waaayyy off and other times it's pretty darn accurate, but there's no way of getting it to "learn" your patterns, so if you're going to wear it for more than just fitness, you probably just want to only rely on the steps as you run, because it's consistent. -GPS...I guess..? This was advertised to independently have its own GPS function without needing a phone, to trace routes while running, which is the main reason I got it, and it works....kind of. To no surprise, it worked perfectly in the store, but outside is another story. It can trace the route I move, BUT, it's not always smooth or consistent. It seemingly takes forever most of the time to actually acquire a signal and position me on the map. Also, the map itself doesn't seem to load, once I move far enough, my route is traced in a black void apparently and the only map shown is what's loaded onto the screen with the initial GPS lock....I don't remember running all the way to purgatory... -Music? So I understand there's a way to put music on the device and use Bluetooth headphones, but I haven't necessarily figured it out yet. You can't just plug it in to a PC and drag/drop your files to it. -Sugar-free diet software. On top of all that, the only halfway competent fitness apps and software are pretty much all made by Under Armour, and they all only have like 3/5 stars, and do pretty much the same thing. Stopwatch, mediocre GPS (again), rep count (doesn't work well with pull-ups or situps) and heart rate monitor, being the most accurate thing (besides the watch function itself), which also needs specific placement on your wrist. The OTHER available apps are either pointlessly paid premium, or just pointless period. I don't need to control a PowerPoint with my watch, and I don't need to read a word document. YouTube? REALLY!? This one is horrendous, try it and you'll see what I mean...There's one fitness app on the proprietary watch store that has 4.5 stars, but I'm not going to get it. I paid 400 dollars for the watch, it should at least function as advertised without needing to subscribe to something, or have a free full-use demo to verify if it's worth spending for the app. Just about ALL of the fitness apps have a paid version that supposedly have much better tracking, but they're mostly more for forums, miscellaneous online uploads etc. for those "lookit how far I ran, can YOU beat that!?"...Again, 400 for the watch alone should net me something worthwhile, like a few included good, functional paid apps or something. Maybe I'm just negative here, but I'd think this product would be a bit better and more developed for the outdoorsy types, not just suave techies. As mentioned before, I think a Garmin might be more of what I'm looking for, in terms of GPS route tracking (since that's kind of their main thing), calorie counter and so forth. Great style, good intentions, but poor execution....NEXT!!!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    known problem not fixed, overrated battery

    Posted
    disappointed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    First of all this would have been a great watch had Samsung fixed some know problems. The floors climbed on this watch is horrible at best. Today I put my Garmin watch and Galaxy Watch on and after several flights up and down the steps the Garmin showed 9 floors (I had done 12), The Galaxy Watch showed none. To see if it worked at all I climbed the steps and raised my hand over my head and the Galaxy watch counted one floor. My other big problem is with the battery life. I have the 46mm LTE (but no data plan set up) and get one day before needing to charge the watch. After 24 hours I will have a battery percentage in the single digits. I might be able to squeeze a little over 24 hours but never over 30. I have not done any exercise that I would use the GPS on nor have I been using apps or music. The phone is billed as unlocked but it will not work on ATT. In fairness it does say in the product description that it only works on T-Mobiles network but I didn't see that until after I ordered it. I really wanted this watch to work and really do love the watch other than the three problems listed. Those are some major problems though considering my Garmin Vivoactive HR does everything that I used the Galaxy Watch to do and I right at a week on a battery charge. I called Samsung today and was told by the customer service tech to reset the phone, which I did, and if that didn't work to bring the phone back to Best Buy to get a refund or exchange. The tech was very nice but he reported that he had not heard of the floor or battery problem and that my phone must have a problem with it. He may not have heard about it but there were many complaints about it on the Samsung Community board on Samsungs websight.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cellular only works with TMobile

    Posted
    Barb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The associate at Best Buy assured me this would work with Verizon phone, he even said he called local Verizon store in front of us and advised they were out of the watch. Buyers beware, regardless of what sales people tell you, the watch is only intended to work with TMobile

    No, I would not recommend this to a friend