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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4182 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Watch4's functionality, health tracking capabilities, user-friendly interface, comfort, and stylish design. However, they express concerns about its battery life, limited watch face options, and size options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,182 reviews
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great Overall Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Watch 4 did not disappoint, is stylish, user-friendly, has great functionality, and has loads of useful features.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my watch, not love it though. It isn't as user friendly as I had hoped. My MK smart watch was and allowed me to receive calls, texts and notifications from Whatsapp, IG and Messenger. The Galaxy4 watch isn't equipped for the aforementioned. This is definitely a negative for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waych

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my watch! Its been helpful sceduling alarms. I am a recess aid at an elementary school, so its great for keeping up with classes.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    First time trying smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the fun part is figuring out how stuff works and seeing the work u putting in kinda like your own personal Trainer love I can change the watch face to whatever I am feeling that day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great except for the size (40mm)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the active 2 before this one, which I was completely happy with. This one is great too except (reason for 4 stars) it's bulkier. The Active was slimmer on my wrist. This one stands higher and wider (in the direction of the band) due to the design of the prongs that hold onto the band. Wish I would have bought a replacement active 2 because I work with my hands and this watch catches on stuff too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over 2 years and still works like new

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this watch for over 2 years and it still works and functions really well! I got it to match my pink S22+. Battery still holds charge well and lasts through out my whole shift at work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung Galaxy Smart Watch 4 40mm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! Very comfortable on my wrist. End of strap tucks inside watch band so it doesn't catch on anything. Main reason I got it was because it syncs with my Samsung Galaxy S20 FE 5G phone. So many options for customization, accessories, and apps. GREAT PURCHASE! Got a clear protector from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Health tracking

    Rated 5 out of 5 stars

    Love my watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch coolest Ive ever owned. Love that it records my oxygen levels heart rate, stress and so much more. My favorite is my sleep animal. I love that I can personalize my screen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy watch 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a better battery life. But I love the accessibility and

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Some issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was good. I just assumed since it was a samsung, that it would be like the watch I already had from tmobile. Having some issues with it now...battery at its full charge only lasts 2 hrs. Need to take it in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WorkingMom, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Your Galaxy Watch4 and the Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Take a moment to review, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some wonderful tips on how you can get the most out of your Galaxy Watch4's battery life. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Health tracking

    Rated 5 out of 5 stars

    Love my watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great purchase. I love how i can monitor my health journey daily. Also the convince of not having to carry cell phone while doing activities.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Samsung Galaxy smartwatch 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I was going to buy a Samsung Galaxy smartwatch but I'm glad I did this watch kicks butt not only it works like a watch but also works like a phone

    I would recommend this to a friend
  • Pros mentioned:
    Health tracking

    Rated 5 out of 5 stars

    Galaxy Watch 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch I can track all types of activities!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed out the band for a metallic one with a magnetic closure and it's even more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOOOOVE my watch! Also Best Buy was quick and awesome about getting it on my wrist! My favorite features are the customizable watch face (my babies pictures rotate through), the alarms, being able to answer a call, and listening to music while moving around hands free :)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good, but horrible battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good watch. The features and feeling of the screen is nice, but the battery life is atrocious. I wish it lasted longer than 1-2 days. If you're the type to wear a watch all day, this isn't the watch for you. It's good for usage every now and then during the day, although the battery also drains when you don't use it as well. Other than the battery, its a good watch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice smart watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good smart watch and works as described. Has some nice features. Screen scratches easy and battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She Love's It.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife as a gift and upgrade from the Galaxy Sport frlt like she needed more features and she did say she wanted another so we wnent with this and it is great now i need one for myself lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy this more than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried at first but after learning the tips for battery saving, I am a fan. I turn off location unless I am actively walking a trail. Then battery saver and lowering the screen. I love the functions and the sleep readings. Photo has after market band/screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I accidentally washed and dried this watch!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believed it until now but i know for sure that this watch is unbelievable! Until now it is still working great after last year when i did my laundry i forgot it was inside my pocket and i was surprised when i saw it inside the dryer. 100% waterproof and heat proof!

    I would recommend this to a friend