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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2130 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,130 reviews
  • Rated 5 out of 5 stars

    LOVE my watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this watch. Salesman set it up for me and no issues with it. Best buy has come through again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and durable watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is better than the 4. The colors are bright and vibrant and I love all of the health information you can pull from this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, versatile watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time auto adjusts and is always right, multiple free face downloads. Watr resistant, can charge it while you sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of fun to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a solid battery life. It has a great connection distance with my phone. I enjoy being able to control my music and answer calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifestyle Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on my weight loss journey my watch has been so useful. So many great features! Check it out. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time samsung/android fan so getting this was a no brainer. It works beautifully! Highly reccomend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its held up great and works great as an alarm clock or a tool to track your workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch. Positive reviews all around accept for the blood pressure monitoring. Probably bought it too late as the 5 had just come out with an updated blood pressure monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the easy of changing the band. I can go at least 2 days without charging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as a mother's day gift. She was due for a upgrade and she loves it very much. Thanks best buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No BP tracking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was a disappointment. It is heavily advertised as capable of BP tracking, which my adult daughter needs for her health condition, however it isnt approved for US use so that feature cannot be accessed. The face is also pretty big and clunky for slim wrists and the band is a sweat inducing material. Customer Service was also completely unhelpful when we were trying to figure out if the BP function was available. They told us it was then just said to look at the manual to get it to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my new smart watch. Can do so many things with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just yas!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother in Law was so hapy! Her’s recently died and she was so happy to have a pink one!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very short. It seems to hold a charge just over a day. Also, the strap is very short.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RonaldS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch5. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have the available time out of your day, please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" to learn more about how to increase your watch's battery life. Did you know that you can easily swap out your watch strap? We offer S/M and M/L to fit various sizes of wrists. Feel free to contact Samsung Support if you have any questions or if you would like to provide any additional feedback to us. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good device but not so good battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Galaxy phone on your wrist but the battery life is just bad. If that is something you don't mind then this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved over the Active 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from an Active 2 (both 40mm), so a much better watch. Much faster, better health tracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pefect watch. I use it everyday. It completely changes how i tell time and stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this watch for many things. If she is in the school she can receive messages from me or her mom, Very smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a gimmick very useful tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for the wife and she absolutely loves it! These things are so much more then a watch it’s crazy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, solid watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the watch has performed as expected. The battery works much better when in power saving mode but overall good watch

    I would recommend this to a friend