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Customer Ratings & Reviews

Your price for this item is $122.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy Watch5 Pro Titanium Smartwatch's exceptional battery life and ease of use. Many appreciate its design and the 45mm size, while features like sleep tracking and GPS functionality also receive positive feedback. However, some users express disappointment over the lack of a rotating bezel and find the price to be a significant drawback. The smartwatch's compatibility with certain phones is also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 767 reviews
  • Rated 1 out of 5 stars

    NOT UNLOCKED TO ALL CARRIERS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS NOT UNLOCKED TO ALL CARRIERS!!! They freaking scammed me. I told the guy I have XFINITY and I needed the LTE watch so I could add it as its own line. An entire week of going back and forth between Xfinity, Samsung, and Best Buy - I find out that this is ONLY unlocked for Verizon, AT&T, Sprint, and T-Mobile!!! Oh, and the return window is only TWO weeks so, even though they knowingly sold me a product that will not work with my service AND the PAINT on the ring is already chipping, I'm stuck with a $300 watch that I could have spent $150 on!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy it as open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in a open box excellent condition so it must come with the charger and no signs of being used. Unfortunately it was not like that. It came in a generic box, no protection at all, no charger and it has some dirt and fingerprints all around the screen. It also doesn't turn on, maybe it is out of battey. I had bought many items in a open box condition but it is the first time that the item came like it it refurbished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy this watch. I cant use it stand alone from my phone as intended yet but that is my carriers lack and should be something explained to customers when purchasing this watch...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy the open item box online

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd only buy an open item watch in store. The watch itself may be find but I bought an open box excelent because that was all that was available and it was not in great condition and the charger was missing from the box. It said the band was grey but it came black and damaged. Contacted Best Buy through chat, went to the store and called their number but they were unable to help replaceing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy watch 5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to use as a phone line. I have service with sprint since 2017. Before i bought the watch sprint & tmobile told me i can use the watch as a phone because it come with its own phone number but thats not the case. After i got this ftom Bestbuy for $535 from best buy, i call T-Mobile & set up the watch & it don't work with its own number or as a stand-alone device. I had to add a line & set the watch up as a companion then the watch could be used as a phone but you have to use the companions phone number. Thats why i gave it a 1 star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure how or why but wearing the watch caused my left arm yo hurt. After wearing for a couple of days i noticed a bruise on my wrist. I stopped wearing it for a day or so. The next time I tried wearing it, it caused another bruise. Both lasting for several days. I finally returned the watch. Pain in left are gone and both bruises have gone away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch5 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like it but i miss the rotating bevel which i loved about my S3 frontier

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Watch 5Pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Watch 5 Pro this has to be one of the best one's out. I had the older Samsung watch and it didn't come close to looking and feeling this good. The screen is is AMOLD so clear and clean bright display. The 2 side buttons are redesigned in the of being long and flat. I always use o hit the buttons on my old watch when i was working out it was annoying. This has come with a lot of new apps to use fitness. GPS Trail Tracking i can't wait to start using that on my hikes and bike rides. It has the health summary, steps oxygen sensor, ECG Sensor, BPM sensor it has one just for Women's health. They are thinking of everything i have messed around with a lot of the sensors and apps and it's hard to decide witch one i want to keep on the front screen at all times. The D Band is great it doesn't move around on my wrist like my other old band did. i had to replace my old band 3 time's. This is the LTE i love that i can leave my phone at home and still get my call and text messages along with my emails. This was simple to set up didn't take long at all what took long was the updates that came out with it. this is bigger from the watch face and to the size it has a bigger battery and last longer. This watch will last me for long time and can't wait to use all the extras that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new watch ⌚️ like the new band style

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Health and communication at your wrist

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t owned any smart watch until I got the opportunity to put my hands on the Samsung Galaxy Watch 5 Pro LTE. Not a believer of smart watches, this device has changed my mind, and now I find myself recommending it to friends and family (or whoever seeks advice.) I have been using it connected to my phone, a Microsoft Surface Duo 2, and I can say the Samsung Watch 5 Pro has been a perfect companion. Besides being aware of the date and time, I can make and receive calls with ease, read text messages effortlessly, check my heart rate, plan workouts, as well as receive notifications and encouragements to move and keep moving, and much more. This watch is very easy to operate and customize to your needs and preferences using its touch enabled interface. I have been wearing it almost every day, I only take it off it when going to the shower, or when doing some extra dirt work in the garden or when charging it. Hold a minute, yes! it is water resistant, and you can even swim with it, but I prefer to not wear it while in the shower. I also didn’t wear it a couple of times at night during the first days of use, I felt the rubber band getting too hot and too much sweat around my wrist that I had to take the watch off (while exercising it would get even wetter.) This is my first rubber band watch, so it took me a few days to feel comfortable wearing it, and now I don’t have complaints exercising with it. This device comes with LTE and depending on which carrier you’ve got, you can get a new number on it or have it as a duplicate of your cell phone. I haven’t set the LTE up yet, since I’ve been looking to change carriers. I think this to be one of the most useful features especially when going hiking or long walks as its battery I think would last longer than my cell phone. - Pros: Stylish, solid build, lots of features, great for outdoors, easy to customize. - Cons: none so far. >> Setup Although it came with some charge, I decided to fully charge the Samsung Galaxy Watch 5 Pro before setting it up. I installed the Galaxy Wear App on my phone, turned on the Galaxy watch, and on a first try, the phone couldn’t find the watch (or vice versa). I run the Wear App setup again and rescanned the device a second time, and voila, Galaxy Watch was configured without much fanfare. While setting it up, I chose the defaults and didn’t log into my Google account or created a Samsung account, I just wanted to have a basic out of the box experience. After connecting to the phone and placing the Galaxy Watch on my wrist, I was pleased that, besides being able to access the time and date, I had my email (Hotmail) account available and I was able to make/receive calls as well as text messaging from the get-go. The latter tied to the different apps that came by default which cover from weather/location to health, made my initial experience a very satisfying one. After a couple of days of use, I received the notification to update the device. Updating the Software/system was easy and fast. I kept the watch connected to the charger and the Wear OS update started and completed within a few minutes (around 5 min.) >> Apps The set of Apps that come by default, in my opinion, are basically all you’d need to get started. The default apps and their features seemed to have been well thought, so a big “plus” to Samsung for doing such a great job. Now, of course, you’d need a Samsung account to use some of the Apps and a Google account to access Google Play (I don’t plan on doing this yet.) To give an idea on the applications here are a few: - Calculator App: yes, it is minimalistic, besides a basic calculator, has a tip calculator and a unit converter options, which in my opinion are sufficient while on the go. You probably won’t need to compute integrals while walking outdoors, but some unit conversions come very handy, don’t they? - Email App: it is only text based, and well given the real state of the screen, it is hard to imagine reading some HTML text with video and images. This app serves my purpose in general though, as the emails I am more interested in usually come just as text. - Messenger: receiving a new text message notification and being able to read it right away without reaching my phone is one of the most useful features in this device. - Location: this shows where you are on the map and also a few landmarks you set, and if you’d need extra features, the watch will forward you to your phone. - Compass: very useful when going through a thick forest out here in the Pacific Northwest. >> Health I see this device not only as a health monitor but as a coach (without the human coaching nuisances.) I like the encouragement I receive when I am getting active, and I also like the remainder to become active if I’ve been sitting for a long period of time (everybody needs a coach to move, right?) I realized that I don’t mind the watch telling me to move, which sometimes contrasts when I have a real person telling me to do some exercise (which I hate.) Perhaps it is an antisocial behavior, but well, you cannot talk back to your phone. This watch has a wide range of apps and sensors to help you monitor and promote your health, and also realize some hidden facts about your health. For example, I didn’t know how low my heart rate would go while sleeping, which was very interesting to find, and would explain why I need to put extra sheets while sleeping. The Samsung Health and activity tracker gives you a good summary of how you are performing, details on you heart rate, oxygen level etc. If interested in more details about your heart, the ECG app is there for you (you’d need to install the Samsung Health Monitor app on your phone.) In summary, the Samsung Galaxy Watch 5 Pro is your healthy companion. >> Battery Under regular use, in my case it is checking email from time to time, texting, checking heart rate, verifying the weather, and under the default configuration such as screen not always on and others, the Samsung Watch 5 Pro battery lasts for about 4 days. It warns you when the battery is low and suggests changing the device to “Watch only” mode. If it is only in Watch mode, the battery lasts way more, I haven’t tried but setting it to Watch only mode would allow the device to last for several days. When the battery is completed depleted, charging from 0% to 100% takes about one and half (1 1/2) hours. I wish the watch would turn on automatically after reaching 100%, since I think you’d be tempted to wear it thinking it is ready without realizing it is off (or realizing it is after it doesn’t respond). Well, if you prefer not wearing your watch at night while sleeping, then that’d be a good time to charge it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'ma make sure my wrist on fire then

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little trouble connecting to network. Was expecting more from the OS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Rotating bezel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    More of an upgrade that it initially appears to be

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has made some smart refinements to the Galaxy Watch 5. All these little upgrades really improve the overall experience with the watch. The biggest improvement, by far, has to be the battery life. With my Galaxy Watch 4, I was most often just barely scraping by a full day. With the Watch 5 Pro, I'm getting easily two full days. I am even able to wear it while sleeping. I would usually put the Watch 4 on the charger overnight, since it wouldn't make it through to the next day, which I no longer have to do with the Watch 5. That's even with Bluetooth, Wi-Fi, and always on display turned on. The slight increase in screen size is more noticeable than you might think, and a welcome improvement as well. The build quality in general feels more sturdy. Not that the Watch 4 wasn't a solid build, but this just feels very good. The adjustments made to the sensors on the bottom of the watch also improve it's fit for my wrist a lot. It is much more comfortable to wear for long periods of time, even when doing more physical activities. The harder glass of the screen is also great news, since I'm prone to bump my wrist (and watch) into things on occasion. Speaking of the fit, the new band design is pretty impressive too. It took me a second to figure it out, since it's pretty different than the previous versions, but once I understood how it worked, and got it set to a good size for me, I like it much more than the previous band. It works more similarly to a metal watch band in how it clasps close instead of a belt-type of band. It's pretty clever, and doesn't have the tendency to get caught on random things or have the little loops fall down as the previous one did. The setup process is very simple and walks you through the process very quickly. This process is made even easier if you're moving from a previous Galaxy watch, since you can restore from a backup. My only real complaint with the watch is the lack of the physical rotating bezel. There is a software alternative now that works pretty well, but doesn't feel as precise as the physical bezel does. Overall, this is an excellent smart watch, and a great mix of small upgrades that make for a much improved experience. Pros: Great battery life, better screen and durability, better fit with new sensor design, easy setup Cons: No more physical rotating bezel

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Burns Skin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch burns your skin and i havnt been able to get ahold of anyone to help w that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Time stands still.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Excellent Durability: The titanium case and sapphire crystal glass screen make this watch incredibly tough. It can withstand bumps, scrapes, and even drops without a problem according to reviewers [SOURCE]. This is ideal for those who lead active lifestyles or are prone to accidents. Improved Battery Life: Compared to previous Galaxy watches, the Watch5 Pro boasts a significantly larger battery. With typical use, you can expect to go multiple days on a single charge, freeing you from daily charging hassles [SOURCE]. Comprehensive Health Tracking: The Galaxy Watch5 Pro offers a wide range of health and fitness tracking features, including heart rate monitoring, sleep tracking, GPS, and body composition analysis. This allows you to monitor your health and fitness progress in detail [SOURCE]. LTE Connectivity: The built-in LTE connectivity allows you to make and receive calls, send texts, and use data without needing your phone nearby. This is a big advantage for those who want to stay connected during workouts or while running errands without carrying their phone [SOURCE]. Sleek Design: Despite its rugged build, the Galaxy Watch5 Pro maintains a stylish look thanks to the titanium case and black silicone band. It looks professional or casual depending on your preference [SOURCE]. Cons: High Price: The Galaxy Watch5 Pro is one of the most expensive smartwatches on the market. You may want to consider if the extra features and durability are worth the price increase over other smartwatches. GPS Accuracy Concerns: Some reviewers have mentioned that the GPS accuracy isn't quite on par with some competing smartwatches, which may be a concern for serious runners or cyclists [SOURCE]. Larger Size: The 45mm case size might be too big for those with smaller wrists. It's important to try the watch on before you buy it to ensure a comfortable fit. Overall, the Samsung Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black is a top-of-the-line smartwatch with excellent durability, long battery life, and comprehensive health tracking features. However, the high price tag and potential GPS accuracy issues might make some users hesitate. Here are some additional things to consider: Do you need the extra durability of the titanium case and sapphire crystal glass? If you're not very active or careful with your belongings, a less expensive smartwatch might suffice. How important is built-in LTE connectivity to you? If you can live without it, you can save money by opting for the Bluetooth version of the watch. Are there other smartwatches with features that are more important to you? Consider your priorities when making a decision.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Large watch face and very customizable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of the Samsung Galaxy Watch5 Pro. If I am not mistaken, this is the largest of the Samsung watches. And it looks and feels larger on the wrist. I have a large 8 and 1/2" wrist so I like having a large watch. Some people with smaller wrists like to wear large watches for a big look on the wrist. Watch trends tend to come and go over the years, but I think the large watch sizes are here to stay, mainly because they look so good. My review will be mixed, on one hand, I really like the Samsung Galaxy Watch5 Pro. On the other hand, I can't wear it. I have been a watch nerd my whole life. So when I saw this gadget from the future, I wanted it. For as long as I can remember I wanted a watch that you can talk to, and talk to other folks on. With that said, what do I like about it? I like the fact that Samsung knows that the black blank faces of watches are boring and ugly. So the Galaxy Watch5 Pro has an always-on display if you want to use it. It has a lot of different faces that you can download and install. That way you can customize the watch to your taste. They included masculine and feminine designs there is something for almost everyone. The Galaxy Watch5 Pro is also customizable with the apps you can install on it as well as the way you interact with it. This is definitely a next-level smartwatch. I have had experience with smartwatches in the past and they haven't been anywhere near as powerful as the new Watch5 Pro. Now for the hardcore stats that the watch nerds reading this want to hear. First off the watch band is rubber. I'm not a fan of rubber straps, however, this one is comfortable enough. But if you are like me and hate it, the strap lug width is 20mm. So it's possible to easily purchase another strap and trash the rubber one. Samsung must have known the strap was poor due to the fact that they added a finger release to the strap pins. No tool is required to remove the strap. As far as the sizing of the Watch5 Pro, the case width is 46.8 mm at the upper pusher. The lug-to-lug width on the Watch5 Pro is 53.4mm. And the case thickness is 14.3mm. So yes it's a large watch. Just the way a lot of people like me like their watches. After wearing the watch for two and a half days I developed a rash on my wrist directly under the metal sensor of the watch face. I am allergic to nickel and will develop a rash when my skin is exposed to it. I am including a picture of my wrist 24 hours after removing the watch, you can clearly still see the rash. So even though I like this watch I will be giving it to someone as a gift. In conclusion, I like the Galaxy Watch5 Pro a lot. It has a lot of powerful features to improve your health, performance, and Productivity. This watch features lots of additions that others don't. Would I recommend it to a friend? Yes, with just one caveat, NOT if they have a nickel allergy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Samsung hits another one out the park

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has owned all the previous versions of Samsung's smartwatches, I can confidently say that the Galaxy Watch5 Pro is truly top-notch. The titanium build gives it a premium and durable feel, while the 45mm size is perfect—bold yet not overwhelming. The LTE connectivity is seamless, allowing me to stay connected without relying on my phone constantly. The battery life is exceptional, lasting longer than I expected, even with heavy usage. The health and fitness features are robust, offering accurate tracking for everything from workouts to sleep. Samsung has really outdone itself with this version. The combination of style, functionality, and performance makes this smartwatch an absolute winner. If you’re a fan of the Galaxy Watch series or simply in the market for a high-end smartwatch, this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance & Battery Life — The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Galaxy Watch 5 Pro for a while now, and I’m beyond impressed. The build quality feels super premium — solid titanium body, gorgeous AMOLED display, and it still looks brand new after daily use. The battery life is incredible — I easily get 2–3 days on a single charge, even with GPS and notifications on. The charging speed is also much faster than my previous smartwatch. It tracks workouts, sleep, heart rate, and stress levels with great accuracy, and the new health insights really help me stay consistent with my fitness goals. I especially love how well it integrates with my Galaxy phone — notifications, calls, and apps all sync perfectly. The screen brightness and colors are stunning, even under direct sunlight, and the interface feels fast, smooth, and intuitive. If you’re looking for a smartwatch that’s powerful, durable, and stylish, the Galaxy Watch 5 Pro is hands down one of the best options out there. Totally worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Great Watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch to replace my Apple Watch S7. I admit I was skeptical but decided to give the Galaxy Watch 5 Pro a try. Glad I did! This watch has exceeded my expectations. From the ability to custimise the watch faces, to ease of operating, style, and battery life. Battery life blew me away when I noticed I was easily getting more than 2-3 days of wear before needing to charge. The band can become uncomfortable, however, a diffefent band will help that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Rotating bezel

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not perfect. Needs help with something but it will do the basics

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Rotating bezel

    Rated 4 out of 5 stars

    Like it, Could love it more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the design could be more tactical and aggressive for a pro version, I'm glad it's running on Android too instead of Tizen alone. I miss the rotating bezel. Especially when my old GW3 was on screen lock/Water lock mode you could rotate the bezel to see your notifications at a glance (Hopefully an update allows that). Now I have to turn it off even if my finger is soapy from car washing or something to do that... not practical. . This clasp band out of the box is something., while I like the new design of it. My existing all-in-one flat charger is a pain to charge this watch on it. I have found myself removing the band or using the charger from the box which creates clutter, you have to purchase a new open buckle/Velcro band to charge it if using a flat-designed wireless charger system or spend another x amount of money to get a stand charger, kind frustrating if you ask me. In the realms of things you may get around 3 days of Battery life which is incredible, it still is on 67% after 2 days.

    I would recommend this to a friend