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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip's compact size, stylish design, and impressive camera. They appreciate its durability and easy-to-use features. While some find the price to be a bit high, others feel it's worth it for the quality and features they get. Battery life is mentioned as a downside, but overall, customers are very positive about the Galaxy Z Flip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 135 reviews
  • Pros mentioned:
    Compact

    Rated 4 out of 5 stars

    sturdier than it looks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people are pretty conditioned to want a flat phone which this is when it's open. But tucks nicely in your pocket when folded. Pricey but nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so amazing folding half phone. I can Put in my pocket good. Open any angle way to watch two apps. Camera functions are great and photo is as good as my old Iphone 10. Color wise better than iPhone 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely under estimated this device! I thought that it might not be stable enough in the hinge system or the screen would easily break or wear out in the middle where it folds but that is simply not the case. It runs Android 10.0 very smoothly. All around very happy with my purchase 10/10 highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Great battery life and camera !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Galaxy Z Flip phone, I love the ease of carrying my new phone in my front or back pockets. Transferring my data from my Galaxy 9+ to the Z Flip was quick and easy. I purchased the mirror purple model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a phone! Does everything! Easy to use and so many features! Pictures are exceptional quality! Well worth the price! Top of the line phone! You buy this phone, you will love it!

    I would recommend this to a friend
  • Cons mentioned:
    Bad service

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are iPhone lovers, it doesn’t satisfies you not user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new way to go! People will not see your apps or any information when you are at a restaurant. I also have to admit BestBuy was pretty fast delivering and keeping its promise. So far I gave up my iPhone 11 Pro for that one. It is a good phone and enough large screen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, asim99! Glad you appreciate our work. Thank you for joining the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    The best. Beautiful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like this phone in the beginning, but as i use i start to love the phone. It is great compact size it is very easy to carry. It has great design. The best

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Awesome phone, love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Fits in my pocket!! Fast, good camera easy to use. Best phone I ever had!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ParlayPerry, thank you for taking the time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    absolutely Lovely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. I leave the performance at it's peak and it still last most of the day without using battery saver at all. Has great features. To screen shot all you have to do is take bottom of your hand sweep it across the phone while it touch the screen as you doing so and not to mention no matter how large or long the screen or how many pages you can screen shot it with even more handy and different features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shakem11, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Screen spontaneously broke after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months after buying this phone, I opened in the morning to find the screen totally jacked. The crease where it folds turned white and then the rest of the screen turned black. I tried all the trouble shooting options and i think it has to be fixed or replaced. I did NOT drop it and I did NOT expose it to water. Otherwise, I like the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent this item is great, Salesperson was not sure if it would work on the boost mobile network but a sure me if it didn't I can always return it. Well I purchased it for my wife as an anniversary gift, she loved it, BUT when I went to activate it on boost mobile network, sadly boost mobile DO NOT SUPPORT this phone. So I had to return it. So for those who have boost mobile, this will NOT work, hopefully in the future

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an android user but after using this phone I love it. Fits my hands perfectly and it’s small lightweight. It’s just perfect! You have to buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Z Flip is a very unique and functional phone, ez to use, sleek in design and build quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Z flip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone ahead of its time my wife truly loves this phone super fast super compact but a definite beast when it comes to performance

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Z Flip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone I no longer have, it’s so unique you’d get looks anywhere if you want something like that, it’s also really fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Folding phones arw back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like clamshells and you like smartphones this is a no-brainer!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DontBuyDigitalFromBestBuy, that is great to hear! ^Elizabeth Samsung

  • Cons mentioned:
    Bad service

    Rated 3 out of 5 stars

    not a choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a great product from Samsung. I see a crack from my screen in the middle after some days of use. Samsung doesn't care about the service and pushes it to your pocket if the screen is damaged. which will be obvious after a few months of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy Z Flip. Perfect and compact. I have no regrets

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Jay2012! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Finally I got a nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone I got.Specially camera,it really nice and tinted also.I have iPhone but it amazing compare iPhone.

    I would recommend this to a friend
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